I would never recommend western including north Americans to go to this hotel because this hotel customer service is zero they cannot speak any other language, including English and they don’t care ab...
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Rotana Al Mesk Hotel
- Free Wi-Fi
- Hairdryer
- 24hr front desk
- Refrigerator
- Air-conditioned
- Elevator
Reviews of Rotana Al Mesk Hotel
6.5
Okay
1466 verified ratings
Wonderful
269
Very good
219
Good
313
Okay
180
Fair
191
Mediocre
102
Poor
192
Summary of reviews
Guests say
Guests overwhelmingly praise the hotel's location, especially its proximity to major religious sites like Masjid Al Nabawi, which is highlighted as a significant advantage. Some guests mention friendly and helpful staff, and a few appreciate the cleanliness and amenities. However, there are notable concerns about room size, cleanliness, outdated facilities, and value for price, with several reviews mentioning issues such as small rooms, maintenance problems, and high prices. Overall, the location stands out as the main positive aspect, making the hotel a convenient choice for visitors.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
6.5 out of 10
819 reviews
7.6 out of 10
165 reviews
2.5 out of 10
2 reviews
All reviews
Pros (+) Nothing
Cons (-) The bathroom The room itself
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the pros of staying at Rotana Al Mesk Hotel?
The staff was very cooperative and friendly, the location is perfect, and the rooms are very clean.
What are the cons of staying at Rotana Al Mesk Hotel?
The hotel does not have parking, some guests mentioned that the bed sheets and pillows were not clean, and a few guests found the bathroom and furniture to be small and old.
What can I expect from the hotel's location?
The hotel is conveniently located just a short walk from Al-Masjid Al-Nabawi, making it easy to attend all prayer times. It is also close to many of Medina's well-known tourist attractions.
What practical information should I know about the hotel's amenities?
The hotel offers free Wi-Fi, room service, and a refrigerator in each room. However, there is no parking available at the hotel.
When is the best time to visit Rotana Al Mesk Hotel?
The hotel experiences low season in November and high season in February. Visitors may want to plan their stay accordingly to avoid crowds and take advantage of seasonal rates.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Street
Some guests mentioned that rooms facing the street can be noisy, so consider requesting a room away from the street for a quieter stay.
Bring Your Own Towels
A few guests noted that there were not enough towels provided in the bathroom, so it might be helpful to bring your own towels for added convenience.
Check the Functionality of Room Facilities
Some guests experienced issues with the electric kettle and room cleanliness, so it's advisable to check the functionality of room facilities upon arrival.
Consider Bringing Earplugs
Due to noise from adjacent rooms, some guests recommended bringing earplugs for a more peaceful sleep.
Be Mindful of Check-in Time
Several guests found the 4 PM check-in time inconvenient, so it's advisable to plan your arrival accordingly.
Request Maintenance for Room Issues
If you encounter any maintenance issues in your room, such as a faulty door lock or unclean bathroom, promptly request assistance from the hotel staff for a resolution.
Stock Up on Toiletries
A few guests mentioned that the provided toiletries were insufficient, so consider bringing your own toiletries for a more comfortable stay.
Be Prepared for Small Room Sizes
Several guests highlighted that the room and bathroom sizes were small, so it's helpful to be prepared for compact accommodations.
Plan for Parking Alternatives
As the hotel does not offer parking, it's recommended to plan for alternative parking arrangements in advance if you are traveling by car.
Inquire About Room Cleaning
Some guests were not aware that room cleaning was only done upon request, so it's advisable to inquire about the hotel's room cleaning policy upon check-in.
Location
2708 Alhaytham Bin, Medina 20012
What's nearby
- Prophet's Mosque0.3 mi
- Green Dome0.3 mi
- Jannat al-Baqi‘0.5 mi
- Al-Madinah Museum0.5 mi
- Quba Mosque1.8 mi
- Masjid al-Qiblatayn2.3 mi
- Al-Noor Mall2.4 mi
- Islamic University of Madinah3.2 mi
- King Salman International Convention Center3.5 mi
- Mount Uhud4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 4650057582
Essential information about Rotana Al Mesk Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $125 | $121 |
Cheapest month to stay with an average 1% drop in price. | Most expensive month to stay with an average 2% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
KAYAK's top tips for your stay at Rotana Al Mesk Hotel
FAQs when booking at Rotana Al Mesk Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in MedinaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 0.4 mi | Medina Mohammad Abdulaziz | 9.1 mi |