I would never recommend western including north Americans to go to this hotel because this hotel customer service is zero they cannot speak any other language, including English and they don’t care ab...
Read more
2 stars
Rotana Al Mesk Hotel
Photos of Rotana Al Mesk Hotel
Overview
This budget hotel provides value for money, and is only a five-minute stroll from Al-Masjid Al-Nabawi. It is also steps from Medina's well-known tourist attractions.
Rotana Al Mesk Hotel offers an all-hours reception, as well as room service and free Wi-Fi. The hotel also provides a lift.
Each room at Rotana Al Mesk Hotel comes with a refrigerator and all the essentials for a comfortable stay.
Rotana Al Mesk Hotel is an ideal place to discover nearby Quba Mosque and Al-Baqi', as well as everything the local area has to offer. Prince Mohammad Bin Abdulaziz International Airport is within a 20-minute drive.
Latest deals for Rotana Al Mesk Hotel
Standard room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Rotana Al Mesk Hotel
- Free Wi-Fi
- Hairdryer
- 24hr front desk
- Increased accessibility
- Refrigerator
- Air-conditioned
- Elevator
- Kettle
Accessibility and suitability
- Elevator
- Increased accessibility
Dining
- Kettle
- Refrigerator
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Services and conveniences
- 24hr front desk
Reviews of Rotana Al Mesk Hotel
6.5
Okay
1447 verified ratings
Wonderful
264
Very good
217
Good
310
Okay
180
Fair
192
Mediocre
99
Poor
185
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near Al Haram, making it convenient for visitors. However, many reviews highlight significant issues with cleanliness and the small size of the rooms. While some guests found the staff helpful and the value for money reasonable, the overall sentiment leans towards dissatisfaction due to the condition of the facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.5 out of 10
812 reviews
7.6 out of 10
160 reviews
2.5 out of 10
2 reviews
All reviews
Pros (+) Nothing
Cons (-) The bathroom The room itself
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Rotana Al Mesk Hotel?
The staff was very cooperative and friendly, the location is perfect, and the rooms are very clean.
What are the cons of staying at Rotana Al Mesk Hotel?
The hotel does not have parking, some guests mentioned that the bed sheets and pillows were not clean, and a few guests found the bathroom and furniture to be small and old.
What can I expect from the hotel's location?
The hotel is conveniently located just a short walk from Al-Masjid Al-Nabawi, making it easy to attend all prayer times. It is also close to many of Medina's well-known tourist attractions.
What practical information should I know about the hotel's amenities?
The hotel offers free Wi-Fi, room service, and a refrigerator in each room. However, there is no parking available at the hotel.
When is the best time to visit Rotana Al Mesk Hotel?
The hotel experiences low season in November and high season in February. Visitors may want to plan their stay accordingly to avoid crowds and take advantage of seasonal rates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests mentioned that rooms facing the street can be noisy, so consider requesting a room away from the street for a quieter stay.
Bring Your Own Towels
A few guests noted that there were not enough towels provided in the bathroom, so it might be helpful to bring your own towels for added convenience.
Check the Functionality of Room Facilities
Some guests experienced issues with the electric kettle and room cleanliness, so it's advisable to check the functionality of room facilities upon arrival.
Consider Bringing Earplugs
Due to noise from adjacent rooms, some guests recommended bringing earplugs for a more peaceful sleep.
Be Mindful of Check-in Time
Several guests found the 4 PM check-in time inconvenient, so it's advisable to plan your arrival accordingly.
Request Maintenance for Room Issues
If you encounter any maintenance issues in your room, such as a faulty door lock or unclean bathroom, promptly request assistance from the hotel staff for a resolution.
Stock Up on Toiletries
A few guests mentioned that the provided toiletries were insufficient, so consider bringing your own toiletries for a more comfortable stay.
Be Prepared for Small Room Sizes
Several guests highlighted that the room and bathroom sizes were small, so it's helpful to be prepared for compact accommodations.
Plan for Parking Alternatives
As the hotel does not offer parking, it's recommended to plan for alternative parking arrangements in advance if you are traveling by car.
Inquire About Room Cleaning
Some guests were not aware that room cleaning was only done upon request, so it's advisable to inquire about the hotel's room cleaning policy upon check-in.
Location
2708 Alhaytham Bin, Medina 20012
What's nearby
- Prophet's Mosque0.3 mi
- Green Dome0.3 mi
- Jannat al-Baqi‘0.5 mi
- Al-Madinah Museum0.5 mi
- Quba Mosque1.8 mi
- Masjid al-Qiblatayn2.3 mi
- Al-Noor Mall2.4 mi
- Islamic University of Madinah3.2 mi
- King Salman International Convention Center3.5 mi
- Mount Uhud4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Rotana Al Mesk Hotel
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $88 |
Average price (weekend night) | $115 |
When to book a room at Rotana Al Mesk Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Rotana Al Mesk Hotel
FAQs when booking at Rotana Al Mesk Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MedinaMost recommended
See most recommended stays in MedinaGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Medina Mohammad Abdulaziz |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in Medina
Complete your trip
Popular destinations