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Every thig vas very good.
Quality built hotel with well trained staff. Needs better lighting to locate the entrance from the road.
good bed and good breakfast
Friendly staff, large, clean rooms, quality furniture and lovely breakfast! Close to Autobahn, so can hear traffic at night, but not so much as to stop you from sleeping.
The whole experience from the reception staff through to the dining room I would like the gym to have a couple more aerobic machines more so than the weight machines
Nice hotel, with plenty of room and friendly staff. Restaurant service was very very slow, at both dinner and breakfast.
Very nice and helpfull staff, comfortable and large room, very good breakfast including a good espresso instead of the mostly not drinkebel German koffie, cosy smokersbar.
the staff was incredible. Fantastic Sunday Brunch.
Pleasant and helpful staff. Nice rooms. Good location.
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Close to centre of town, good size rooms, excellent choice at breakfast
We had a great experiance, the hotel is the the best in Osnabruck.
Easy access, good breakfast and helpful staff
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
Everything, nothing to say
The wholen hotel's ambience and efficicncy
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
A great place to stay in Osnabruck!
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
Nice staff, nice accomodation. Complete. Nice breakfast
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
the location and the ambiente. no cpomplaints what so ever.
The location close to rail station, good restaurant, internet access
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
Excellent choice of food at breakfast.
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
Free internet use, helpfullness of staff. No
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
How close it was to everything in the town
As an overnighter great location and pleasant hotel and excellent location to train station No
Friendly staff and cleaniness of hotel
Comfortable, quiet, good service. Limited parking spaces at hotel.
very good nothing
Nothing special about this hotel.
Excellent reception staff, v good location and excellent breakfast Enjoyed our stay. Only one negative - there was No mllk provided with tea and coffee in room.
Excellent service good breakfast, train station a 30 second walk from the hotel.
Excelent hotel staff which are there to help you before you think to ask for help. We were extremely satisfied by their offer for family and our kids were also happy.
Spacious Room Friendly Staff NO
good service, friendly staff, excellent food no
Breakfast was excellent Bar closes early. Although part of a conference, I was not able to get the conference discount my colleagues got because I had booked too early!
the hotel is in an ideal location for the railway/coach station & of course the great variety of shops,shops & more shops & eating places. The weather
Friendliness and helpfulness of staff, quiet room, all facilities needed, good shower, excellent breakfast Nothing
The location is very good, right in the centre of the old town.
valet parking nein
The quietness was great and the staff were so friendly. I loved the car lift! though I felt it was pricey!
The Hotel staff are very helpful and accomodating
Excellent service from front office staff both before and during my stay. A great location right in the centre of the old town. The room I stayed in was comfortable, but the lighting wasn't great. Otherwise, an excellent stay.
The coutesy of the staff on duty on Sunday, September 19 in the afternoon. The prices quoted upon arrival: parking 14euro, breakfast 12 euro, use of internet 12 euro turned our 110 euro hotel room into a 165euro expenditure. The value was not there. In 34 days in Germany, this was the most expensive loding for extra charges that we encounter in small towns, major cities and resort area. Despite the assurance in printed form of being able to arrange a late check out, I requested an extention from 11am to 12noon and was denied because the room was booked for the following night and it needed cleaning. I sat in the lobby and no one checked in to the hotel between 11am and 12:30 pm when leaving.
The staff was very polite, the rooms were convenient and clean. We got excellent back value for our money.
This was a very typical German Hotel decor wise which was very well looked after and blended in with the traditional culture of the city. On arrival the temperature was 100f.we were horrified to learn there was no air con.Even though the temperature had been extremely hot that week it was apparent nothing had been done to air the room.Although very nice the staff's knowledge of the city very poor.
Very friendly staff, room was neat and clean. The hotell is in the middle of the old town, near the shopping areas. Breakfest was good (not included in the price though.) "Only" wlan and that also for payment.
The rooms are pacious and confortable, the breakfast is good and the dinner in their restaurant is OK. Hotel/price are very good and I can recommend it. -
was free to come and go.Hotel very clean.Beautifull bedlinen and fabulous pillows. it was dissapointting there was no coffee/tea making facillities. Particularly as no room service after 22.00 and 10.00,I had bronchitis during my stay and felt unwell during the night and would have loved a hot drink.
Friendly staff, nice atmosphere It was quite warm in public areas. A lot of noise from traffic.
Good location, easy hotel to stay, clean
Clean and freindly Dog barking in the morning
Excellent breakfast buffet Room so small
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
Good hotel for one or two days city trip. Single room very small for comfort
Excellent breakfast and convenient location room view
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
Very pleasant and service minded staff in a comfortable environment! I would like to recommendate this hotel to everybody.
That the restauant was willing to serve us at late hours.
Comfort, clean, good restaurant
I liked the quiet location,the friendliness of the staff and a pleasant dining experience.
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
One of the best in the town considering the town is very small and you have not many option anyway...
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
No air conditioning in the room
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
The friendliness of the staff and the quality of the room and its furnishings
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
The warm water was turning cold all the time!
Location, room overlooking busy and noisy road
The connected restaurant is excellent, free parking available.