Portal Plaza Suites

The hotel offers a completed and excellent breakfast, with friendly breakfast staff, as mentioned by several guests in their reviews.

Yes, the staff is described as super helpful and friendly by multiple guests. One guest even mentioned that the staff went above and beyond to make them feel comfortable.

The hotel is centrally located near everything you need, with guests praising its central location and proximity to bars and restaurants.

Guests have described the rooms as clean and comfortable, with one guest specifically mentioning the clean bed and bathroom that looked similar to the pictures.

The hotel offers a range of convenient amenities, including a business center, car rental, wake-up service, room service, tour desk, and safety deposit box, ensuring a comfortable stay for guests.

Several guests mentioned the amazing views from rooms, especially those facing the fountain or the pool area.

Some guests reported noise issues in their rooms, so it may be beneficial to request a quieter room or inquire about soundproof options.

A few guests were disappointed with the frequency of power failures, so it's advisable to inquire about this issue, especially if it's a concern for you.

The hotel's central location near parks, bars, and restaurants makes it convenient for guests to explore the area. Take advantage of the hotel's proximity to various attractions like Chile Square and the Modern Art Museum.

While some guests praised the breakfast, others found it average or disappointing. It may be helpful to inquire about the breakfast options to set appropriate expectations.

Some guests mentioned issues with room maintenance, such as noisy fridges, missing tiles in the bathroom, and dirty balcony doors. It could be beneficial to inquire about the maintenance status of the rooms.

Guests highlighted the exceptional service provided by the front desk staff, particularly mentioning individuals like Andy and Cristian. Take advantage of their knowledge and assistance for a more enjoyable stay.

Some guests were disappointed that the spa was closed during their stay. If access to the spa is important to you, it's advisable to inquire about its availability before booking.

The hotel offers complimentary bike rental in the morning, which can be a great way to explore the city. Consider utilizing this service for a unique experience.

Guests appreciated the spacious rooms, comfortable beds, and clean bathrooms. When booking, consider requesting a room with these features for a more comfortable stay.