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Excellent coffee at breakfast & great value for money!
clean and large rooms, converted from motel. slightly noisy rooms facing El Camino
Room was very nice, well designed and attractive. Loved the coffee beans and grinder for coffee in the morning (in room). Only negative is that the exterior wasn't quite what one would expect with the name Zen Hotel. It isn't bad but the building is old and doesn't have the Asian feel that we expected.
Nice room at an excellent rate Paid more for other places in the vicinity that were not nearly as nice as the Zen
The staff are very nice and helpful. The rooms are nicely furbished and very clean.
During my stay at the Zen I enjoyed the large flat screen TV, the firm comfortable bed and the convienant front door parking. I accidentally kicked the wood corner of the bed frame and left with a large black and blue bruise above my ankle. Following day, my boyfriend kicked it too! That characteristic of the bed might lead to others getting hurt too.
Clean, good breakfast, very helpful staff
Friendly staff. Beautiful plants and flowers, especially pool area. Convenient to Palo Alto. Convenient to several restaurants. A bit downscale. Older motel with few room improvements. No elevator.
It is a good place to stay..and nothing bad about it
The Stanford Motor Inn was two miles from my appointment with Stanford University Medical Center and was an easy commute. I found my stay to be quiet and clean so I was happy.
It was very clean and it was obvious they were actively remodeling and it was very nicely decorated.. I travel a to. And honestly I realize that hotel beds are not the best, however I honestly looked to check if I wasn't actually sleeping on a boxed spring that is how bad it was .. Worst ever!! And usually when a mattress totally sucks you can position your pillows to help. Well that only works if your pillows aren't the size of throw pillows the small kind and hard as a rock flat.. In retrospect they were probably sold as a matching set with those bedrock beds..
I was very disappointed overall and would definitely not go back. I moved the next evening to Best Western Mountain View and this was a much better hotel for the same price. Poor cleanliness, noisy and internet did not work.
I love the two room suites. They are two bedrooms and a small kitchen area for a price that cannot be beat. The hotel overall is a good deal and close to lots of good food. The outside is undergoing upgrades but the rooms are clean and quiet and spacious. The pillows are small and the water pressure in the shower was not awesome. I'm not sure if the water issue is due to city usage restrictions or not, but my water was cold by the end.
There was a refrigerator in the room, tv, wifi, and a bed. These were the good things. If there are any other suitable choices in hotels, do not stay at this one. Paying a bit more would be worth it. It was dirty and quite smelly,
Room was good (big enough and clear), location is excellent (not so far from Stanford Univ.) Hotel really has no breakfast room
for the price it was very clean and in a good location. I would stay again.
Easy parking. Quiet. Musty smell in room
convenient and inexpensive, nice staff...room fine for the price, close to everything you need in the area
The motel location is easy to recognize. The staffing shortage is the problem of this motel. The person at the registration counter is not available when the guest requests help.
Proximity to San Francisco, relatively inexpensive for area, pleasant staff, was on 2nd floor near street but room was quiet very narrow parking spaces
This guest did not leave comments about this hotel.
Location, staff, tv, walking distance to restaurants Big stains on some furniture
The staff was helpful and friendly very quiet Parking to little
Location & staff are excellent; very nice, family oriented people and close to shopping centers. Accommodations are comfortable. Rooms are appropriate for the price but need better upkeep. No real coffee or breakfast.
Location was great. Walking distance to restaurants and Target was a plus. Television remote. No directions and buttons on remote were unreadable. Had to guess how what each button was. Also they had satellite with no instructions on how to turn on (took about 1/2 hour to figure out).
This guest did not leave comments about this hotel.
convenient location, cheapest price in area The pastries for the included continental breakfast all contained artificial colorings which are harmful to many people. The lights were not set to have a light go on when the switch by the door was flipped No sheer window covering, just blackout drapes
Worse than Motel 6 Not enough plugs in the shower way small and just plain old
This hotel was surprisingly safe, clean, and spacious for its budget price.
nothing It was a dump, paid to much to stay in a run down room in a bad area
Rooms were immaculate. Locally owned by people who obviously care about the comfort of their visitors. Housekeeping clearly took pride in their work.
The flat screen tv was about the best thing there. However, it was inconvenient to have to use two controls for the tv. One control was to change channels, the other control was for the power and volume. Our towels were stained/dirty, pretty thin and worn out.
nice clean convenient
location,easy to get to.quiet. small rooms.i didnt like the bed and found the pillows to be uncomfortable.stains on the blanket above the bed sheets.
Ground level convenient to parking. Convenient tp PA hospital for VA O ;logged on the the hotel web site and notice Priceling was showing a $75 rate, while I paid $95 thru Booking.com. Note a good reference for Booking .com
Swimming pool. WiFi was inconsistent, price was way too much. "Breakfast" was served in a small room with a couch. If you are in the bay area, maybe check out another city to stay in, the owner said all hotels/motels in the city go for over 200$.
No wifi connection Old / dirty furnitures Poor breakfast
Clean, fast WiFi, nice art print on the wall. Adequate parking, and of course a low price in a costly area. Lumpy bed, loud and not very effective AC, laughable breakfast, bit of a sketchy vibe if you're the sort to spook easily. Slow front desk everything.
It was available the night I arrived Major Construction on facility, Very Old, Paint peeling from walls, people smoking outside rooms. Way to much money for what I got!
Quiet way in the back Under constructionOverpriced for qualityHorrific
It's inexpensive for the area. The INSIDE of our room was fine. Obviously they're trying to remodel the place, one room at a time. Ours was done. It was spacious and clean. The OUTSIDE of the place is horrendous and under slow construction. The office and the grounds are gross, the people hanging around are a little bit seedy.
They are remodeling, looks closed down when you drive in. Advertised wifi but had very weak reception,in fact they moved us to another rm and in both rms we had to go outside to connect. Several kids Toys,bikes of management remain in parking lot.
It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it. EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!
My husband and I had went to CA .We wanted to visit SF. so we intended to stay south of the city. I was concerned because it was such a reasonable price for the room. Seems you get what you pay for, quite often. I was so thrilled to find a very very nice room, a small fridge and microwave, pretty quiet and safe. We were even more thrilled to find a grocery store a block away and the either way. After spending time in the city, we were VERY please with our choice of location, and specifically hotel. We will definately stay at San Carlos Inn again.
It has been upgraded and I would highly recommend this place.
I really liked staying here. It was very close to Cal train station. The room was clean, the beds were comfortable. I would highly recommend this place to everyone! The hotel was pleasant, with very courteous staff. Since the price was very low, we didn't really have high expectations when we arrived so what we did see we liked and found very acceptable. Not luxury but then again we didn't pay for luxury. If you want peace and quiet, which is what we wanted, this is perfect.
As seasoned travellers who have a reasonable sense for the level of security and cleanliness, my wife and I say that this 'hotel' is rated 'Unacceptable'. We will sleep in our car before sleeping here. \nI would not trust my family's safety in this area, and I certainly wouldn't leave anything of value in this hotel. The neighborhood is 'challenging' at best. If you read this and have doubts, then I can only suggest this; Having travelled into Mexico, Belize, Canada, Europe and USA; we have seen and travelled into 'poverty' and stayed there. \nHowever, this is one of those 'hotels' that is a 'NO WAY'\n
Great price, comfortable rooms, great food options nearby. Overall, this place isn't fancy but I would stay again for the value.
For some reason, this hotel has received positive reviews on some online travel sites; unbelievable. I stayed at this establishment once and in doing so was able to determine that I will never stay here again. Upon arriving, the staff was rude and not very accommodating. I was checked into a room upstairs that was in complete disrepair and possessing a foul odor. The bathroom needed work to bring it up to 1950's standards. The towels and linens were threadbare. I had to cover the pillowcases with my own clothes so that my face and head were not subjected to hairs and anything else that happened to be present. Lastly, the lock on the front door was broken so I had to work to ensure the room was secure. The aforementioned are the highlights of this facility. When one considers its fairly consistent cost structure, you are far better served sleeping in your car.
I received good wireless service with a clean and comfortable room.
I was pleasantly surprised with my stay. I would highly recommend.
the motel is very small but the people are very nice. we had trouble with the t.v. and they fixed right away. I would stay there again
I like this motel, will come again. Good service. Nice friendly staff.
NICE HOTEL , GREAT SERVICE AND ROOMS ARE CLEAN. NICE RENOVATION
San Carlos Inn is nice place to stay in the San Francisco bay area. I am happy with my stay at this hotel. Nice, very clean and quiet. I checked in 2 am with no issue clerk was very nice and helpful. Very safe neighborhood its very easy to get train for San Francisco. There are numerous great restaurant in San Carlos Downtown near by. The front Desk was friendly and courteous--we asked for extra pillow and towel and they provided with no problem. Bed was comfortable and the TV had lots of channels. I don't understand why people are so picky- this isn't some fancy five-star place. This is the kind of place I like to stay at.