Hotels near Napa County airport

Hotels near Napa County airport

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Napa County (APC) - Napa, CA
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Best hotels near Napa County airport

Cleanliness
9.1
Comfort
9.2
Facilities
7.5
Location
9.4
Overall
7.6
Overall 8.9 Excellent
Based on 102 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
7.5
Location
9.4
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.5
Staff
9.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.3
Services
9.2
Staff
9.6
Cleanliness
9.7
Comfort
9.3
Location
9.9
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.1
Comfort
8.8
Location
9.4
Services
9.4
Staff
10.0

Okay 4.0
Pros: The staff was really nice and the building was beautiful. Breakfast was good but not the stunning breakfast in the photos.
Cons: 1) We were on the 3rd floor which was a tremendous amount of stairs for someone with a health issue so I felt the should have been a question asked when they assigned our room SOO many stairs. 2) The room was terribly hot and the air conditioning that was in the room (minimal output) made a horrible squealing noise 3) The pool and outdoor furniture were really dirty and not just outdoor furniture dirt, it was grimy and stained with unidentifiable gross bits stuck to it. We had to put down towels to lay on it. The trees and landscaping by the pool were beautiful though. 4) The worst was the hot tub. It was so filthy that when we took off our suits to shower, we were covered in dirt. We also saw a rat go into what appeared to be a nest in the middle of the tree. Now the rat and the tree are nature, I get it but the hot tub should not have been that filthy it was disgusting. 500.00 was ridiculous to begin with (we wanted to give business to a small boutique hotel in town rather than give our business to a large chain hotel) but for the filthy outdoor and air conditioning issues it was outrageous.
Excellent 10.0
Pros: Location. Close to town. Courtesy of staff
Cons: Tight bathroom. A/C a bit noisy
Okay 5.0
Pros: It was an amazing location. The setting and staff were amazing.
Cons: The room was disappointing: no closet, the bed was sub-standard. It was pleasant, but we will probably not stay there next time.
Excellent 10.0
Pros: Nice location, excellent breakfast
Cons: Sometimes the staff were not available
Good 7.0
Pros: Location
Cons: No service to support carrying bags to room, young girl helped drag our luggage up 3 flights with a mediocre attitude. Pool was dirty. Room a/c was barely working.
Excellent 8.0
Pros: Outdoor area is just amazing Fireplace with comfortable and stylish couch in the common area Very Good breakfast Friendly staff Good location
Cons: The room we got was so Tiny we had to keep the luggage in the bathroom Also, It was very cold but when i asked we received an portable heater
Mediocre 3.0
Pros: Comfortable bed and beautiful building
Cons: Breakfast was terrible. Comparable to what you would expect on a flight. No housekeeping either. No staff at all. Perhaps acceptable before the reopening but with all businesses functioning normally in Napa, this is clearly just using the pandemic as an excuse to cut costs. I’d rather they increase the rates and hire more staff than ruin our stay with inexistent service and poor quality. They need to warn travelers that their stay will be compromised.
Good 6.0
Pros: The staff are wonderful. The building itself is lovely. Breakfast was amazing. And the location cannot be beat.
Cons: The bed was awful. We had springs poking our back all night. Definitely needed a memory foam topper so it would have been more cozy. It took us forever to get to sleep. Also there was no fan in the bathroom so our room was muggy. And the AC unit didn't really work and it was horribly loud. Additionally, the neighborhood was a little sketchy after dark. Something I didn't notice during the day.
Good 7.6
Excellent 10.0
Pros: Extremely pleasant, helpful staff. Upgraded our room without even requesting to do so.
Excellent 10.0
Pros: Loved this place. Owners were very hospitable - they thought of every detail to make our stay pleasant. We were within walking distance to "town" but felt isolated in their beautiful backyard of an oasis. Wine outside by the fire pits was a nice touch. Will be coming back again.
Excellent 8.2
Pros: Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room.
Cons: Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.
Good 7.4
Pros: Great location within walking distance of downtown Napa, the Wine Train, etc.
Cons: Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
White House - Napa Valley Inn - Napa
Rated #1
8.9
Excellent 8.9
Based on 102 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
6.0
Location
8.5
Overall
6.8
Overall 8.7 Excellent
Based on 280 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
6.0
Location
8.5
Overall
6.8
Cleanliness
8.5
Comfort
6.0
Facilities
6.0
Location
9.5
Overall
7.0
Cleanliness
3.0
Comfort
4.0
Facilities
3.0
Location
6.0
Overall
6.0
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.2
Staff
9.1
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Staff
9.0
Cleanliness
9.1
Comfort
8.9
Location
8.1
Services
8.9
Staff
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.1
Comfort
8.7
Location
8.0
Services
8.4
Staff
8.3
Cleanliness
9.2
Comfort
9.1
Location
8.0
Services
9.0
Staff
8.8

Excellent 10.0
Pros: Everything very clean!
Cons: Nothing everything was perfect.
Excellent 8.0
Pros: Wonderful hotel just in a bad part of town..
Cons: Location.
Excellent 9.0
Pros: Clean, comfortable, good price. Much nicer than the DoubleTree Hilton in American Canyon.
Okay 4.0
Pros: It’s close to six flags
Cons: The first floor smelled of cigarettes. Breakfast was terrible.
Excellent 10.0
Pros: Everything
Cons: Sketchy neighborhood
Okay 5.0
Pros: I liked how clean the room and hotel itself was, and that they had something to offer for breakfast.
Cons: I did not like how judgemental the staff were when I was checking in they made certain comments and faces, and they were not informative on anything when checking in. They did not explain anything except the room +deposit amounts, and breakfast.
Excellent 8.0
Pros: Parking security
Cons: No
Excellent 10.0
Pros: Loved our entire experience.
Cons: Nope. Everything was awesome.
Excellent 10.0
Pros: Friendly staff fantastic room
Cons: No
Excellent 8.0
Pros: Price and amenities is what drew me in.
Cons: On my itinerary and reservation it says specifically : no deposit required. Because I spend nights 3+/ month with no problems. But when I got there, there was a surprise deposit. Bigger than I've ever had to pay. Only to have my money held hostage 5days.
Excellent 10.0
Pros: The room size was nice. We had a view of the pool, which look good. The overall appearance of the hotel, inside and out was exceptional. The service staff was polite and professional. We enjoyed our stay.
Cons: No.
Poor 1.0
Pros: The location is close to 6 Flags and they offer a free shuttle to and from the park. Free breakfast. Free Internet. Hotel is clean, but the pool area had trash everywhere.
Cons: The room that we reserved was unavailable due to several rooms were destroyed by guest the night before. We were put into a room with 1 kingsize bed, a sofa bed and a roll away to accommodate us. The area around the pool had trash on all the tables.
Excellent 8.0
Pros: Large clean room
Cons: Hot tub wasn't working, but they said it broke the day before
Excellent 10.0
Pros: The employees were extremely helpful
Cons: No bubble tub in my room....but I am OK with that
Excellent 10.0
Pros: rooms were larger than usual. room to move around in. quiet. nice pool.
Cons: no refrigerator or microwave
Okay 5.1
Pros: Close location to amusement park. We didn't go, but if you were planning to, this would be convenient,
Cons: Yep, there was a roach in the room. I only saw one, but that's kind of enough, right?
Excellent 10.0
Pros: This place was so convenient and was beyond my expectations
Cons: Wish we could have stayed more nights. Now I know for the future
Okay 4.2
Pros: The location to sixflags
Cons: The beds and pillows are vary uncomfortable so I could not get a good night's sleep. The breakfast Hall was way too small but the eggs were excellent.
Okay 4.2
Pros: Close to six flags
Cons: No refrigerator, no microwave, but booked with it, even Called 5 days before to make sure there is refrigerator, staff confirmed there's refrigerator & microwave. No comforter on top of bed, got cold at the middle of the night. Bed not comfortable.
Good 7.6
Pros: Most everything. Only had breakfast one day, but it was more than continental--scrambled eggs, waffles... nice.
Cons: The room was clean, but the couch cushions were rather stained, as was the carpet in the hallways. Coffee was very weak.
Mediocre 3.0
Pros: Nothing.
Cons: I had a reservation for a 2 bed room that was previously paid for and then the costumer service rep charged me more than I what I had previously paid for. The carpets in the lobby and hallway where disgustingly gross. The room was good and clean but there was a used condom on the side of the toilet Wichita one of my kids pointed out. The pool and hot tub where extremely dirty as well but we where provided with really fresh towels. The continental breakfast was one of the worse i have ever experienced because the eggs made my kid sick, and all the cookware being used was dirty. The eating area was a mess and nobody was cleaning it. It was noisy, which is expected but I rate that best Western a generous 1 out of 5 stars. Usually when I travel for work I would rate the chain of best Western a 4 out of 5. Maybe the management in charge needs to be changed.
Excellent 9.6
Pros: Great value! Nice hot tub and pool! Very clean. Nice breakfast and good coffee!
Cons: Everything was fine!
Hampton Inn Vallejo - Vallejo
Rated #2
8.7
Excellent 8.7
Based on 280 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.6
Location
8.8
Overall
8.0
Overall 8.8 Excellent
Based on 73 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.6
Location
8.8
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
7.9
Location
8.1
Services
7.9
Staff
8.5
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
7.0
Cleanliness
9.2
Comfort
9.3
Location
8.8
Services
9.0
Staff
8.8
Cleanliness
9.6
Comfort
9.3
Location
9.6
Services
9.6
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Location
9.5
Services
10.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 8.0
Pros: I Loved the staff and the cottage itself! The outdoor sitting area and room itself was one of a kind! The food And Guava beer at Boonfly were amazing!
Cons: When I pay 1500 a night, I expect everything to be Pristine! The hot tub by the pool was not. Had a green slimy layer on seats and I didn’t get in. The pool with the view was also falling apart on the bottom on one side. They need to replanted both the main pool and main hot tub. Other than that everything else was great.
Good 7.0
Pros: Pool and spa facilities were exceptional. One of the best facials I have ever had. For the most part the food on the property was also exceptional. Ambiance was great and the property was beautiful. Felt like a nice private getaway given that rooms are stand alone cottages.
Cons: The food was generally very good but we did have one terrible meal at the FARM which was very surprising given the reviews. The main courses were very over cooked and lacking in seasoning and the whole experience was 3 hours long because the service and the food was so slow. We also found that in general the quality of the service across the property was very variable. Sometimes it was exceptional and sometimes it was very bad, including asking the pool servers sometimes 2 and 3 times for a drink. We also could never get hold of the concierge after leaving multiple voicemails and sending emails. This was particularly problematic when we were trying to arrange our departure transport and had to call 5 times over 24 hours before we actually got confirmation that our request was resolved. Would have expected a bit more from a 4* and very expensive 'luxury' property.
Good 7.0
Cons: It is obvious that no one else was paying full fare. Makes you feel a little cheated.
Good 6.0
Pros: Breakfast was great. King bed was comfortable. Rooms and yards were fantastic.
Cons: Dinner was subpar, and the pull out bed was horrendous.
Excellent 10.0
Pros: everything was well thought out, loved the outdoor soaking tub, the fire pit, the staff (room service) was quick and kind, the cottage seemed thoroughly sanitized.
Cons: they should put a heating lamp by the outdoor tub!
Good 6.0
Pros: I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy.
Cons: Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Carneros Resort and Spa - Napa
Rated #3
8.8
Excellent 8.8
Based on 73 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Food
3.0
Location
8.7
Overall 8.6 Excellent
Based on 473 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Food
3.0
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.9
Food
3.0
Location
9.2
Cleanliness
9.1
Comfort
9.1
Location
8.7
Overall
9.5
Services
8.9
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.7
Staff
8.9

Excellent 8.0
Pros: Very clean and comfortable
Cons: Too close to Highway overpass and breakfast could have had better options
Poor 1.0
Pros: There was not much we enjoyed.
Cons: Our check-in time was 1 hr later than indicated on booking.com. The room was very noisy. You could hear all the noise in the hallway and the noise from the upstairs rooms kept us awake most of the night.
Excellent 9.0
Pros: Service was very good!😊
Cons: I was on the 1st floor.
Excellent 10.0
Pros: The breakfast was amazing. We woke up late so we weren’t expecting to find much left. To our surprise everything was still hot and fresh.
Okay 4.0
Pros: Opened up window shades in morning and found homeless encampments right outside window. For $--- that is not what I want to look at! So far the hotels I have booked suck
Excellent 9.2
Excellent 10.0
Pros: It was super clean and the staff was super friendly. Liked how they had a little store and breakfast. Very close to downtown area. Loved the scenery.
Cons: N/A
Excellent 9.6
Excellent 10.0
Pros: Friendly staff, clean room and clean common areas. Location to our destination.
Cons: HVAC unit for the room was right next to the sleeper sofa making our son cold while we were hot in the king bed opposite side of the room.
Good 7.0
Pros: Close to downtown and access to many attractions.
Cons: Only reason for the low score was the fire alarm went off 3 times after midnight. Not great after driving 9 hours.
Mediocre 3.0
Pros: Price.and Location
Cons: Uncomfortable bed, we were there for 5 days and asked for our room to be cleaned on day 3 when we checked in. On that day , the assistant manager was not accommodating, changed their policy and had to argue for 20 min to get anything done. Patio dirty.
Mediocre 3.0
Pros: Cleanliness, Location.
Cons: Afternoon blonde female manager was beyond rude and very unhelpful. Construction going on all morning in room above my room. BEWARE of homeless outside of hotel!
Good 6.0
Pros: Newly remodeled
Cons: Thin walls and no microwave in room
Excellent 9.0
Pros: Breakfast lady was very nice Was clean Close to food and hwy Alot to like for $---
Cons: Too many big trucks from At&T in parking lot TV was too far away and no ESPN
Good 6.0
Pros: Price and usually is clean .
Cons: Homeless camps outside our room
Excellent 10.0
Pros: Loved this hotel. Close to Downtown Napa. Very clean and brand new. Hotel employee at the breakfast bar was so nice. Loved her. I will be back.
Good 6.0
Pros: The cleanliness and location of the hotel was great! Its also really quiet and haven’t had any noise complaints.
Cons: Unfortunately the beds are uncomfortable.. wake up feeing sore and not rested.
Excellent 10.0
Pros: This was the cleanest hotel room I have ever lodged! The staff was pleasant, polite, and put us at ease.
Cons: I was disappointed that they didn't offer the wine reception while we were there.
Excellent 8.0
Pros: Very clean and newly updated. Plenty of parking.
Cons: Told by staff local calls were free just press 9, upon checking out was charged $6.95 for local calls. Ridiculous.
Okay 4.0
Pros: the blankets and the bed
Cons: We were promised to go breakfast but there were none
Poor 1.0
Pros: Nothing
Cons: Well i had to go downstairs to get clean towels anf toilet paper because the Hotel would not clean your room unless you stayed 3 days.
Excellent 9.0
Pros: Great smoothies/free breakfast!
Excellent 8.0
Pros: Really liked the comfort of the rooms and beds.
Cons: Hotel should improve in their breakfast. Everything was perfect, juices, yogurts, fruits salad, bread...but they serve Powder Egg which was disgusting. Bacon look like plastic and had no flavor. French toast had no cinammon flavor. Waffle wasnt available.
Excellent 9.0
Pros: The location is next to the walking trail connecting to the downtown Napa.
Excellent 8.0
Pros: Their Pool and spa area well equipped; welcome wine tasting a nice touch
Cons: Experienced issue with monitor remote; Employee made helpful change to repair but expected standard devices to work
Good 7.0
Pros: We aren't there tonight.
Cons: New(ish) and already worn out. Clearly poor choices in materials etc.
Excellent 10.0
Pros: Condition/decor was very nice. Newer location. Liked that breakfast was included....very nice selection.
Cons: No
Excellent 10.0
Pros: Great hotel very nice staff.
Excellent 10.0
Excellent 10.0
Pros: Everything
Cons: Nothing negative to comment
Mediocre 2.0
Pros: Good location and the breakfast was very well done. Room was comfortable
Cons: We arrived at 5 o'clock and our room wasn't ready We didn't get our room til after 7. The people in line behind us didn't get theirs til 9;30. On the second day our room never got cleaned and on the third no towels!
Okay 5.5
Excellent 8.0
Pros: Complimentary morning breakfast with plenty of options Clean rooms Excellent amenities Pool Complimentary evening wine pour
Cons: Location was on the outskirts of Napa Mattress felt old Duvet cover was itchy Hot tub out of service Pool was dirty
Excellent 10.0
Pros: Pretty much everything including their wine selection and prices
Poor 1.0
Pros: The free breakfast was unlike the regular continental and very good.
Cons: Yes, when we first arrived our toilet wasn't working. I let the front desk know immediately. When we returned I asked if it had been fixed they said it had. The following morning the toilet is not flushing again. It was beyond uncomfortable.
Hampton Inn & Suites - Napa, CA - Napa
Rated #4
8.6
Excellent 8.6
Based on 473 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.5
Overall
8.7
Overall 8.5 Excellent
Based on 848 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.5
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.2
Services
7.8
Staff
8.4
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Facilities
8.8
Location
9.2
Overall
8.4
Cleanliness
8.9
Comfort
8.7
Location
8.5
Services
8.3
Staff
8.7
Cleanliness
8.9
Comfort
8.8
Facilities
9.3
Location
8.5
Overall
8.6
Cleanliness
9.1
Comfort
9.1
Facilities
9.5
Location
8.8
Overall
9.1
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.8

Excellent 9.0
Pros: Location
Cons: Very nice
Good 7.0
Pros: Staff was very friendly and the rooms were clean
Cons: No garbage can in the room only had a garbage can in the bathroom, uncomfortable beds, room doors were propped open when we arrived
Poor 1.0
Pros: Location
Cons: Unpleasant check in, confusion over cost of the room. Should have paid on line. Air conditioner was loud and the room was either very cold or very hot. Not a great night's rest.
Excellent 8.0
Pros: Outdoor bbq, seating area.
Cons: Simple, comfortable stay. Parking close to room.
Good 7.5
Pros: Good location . Close to downtown and convenient to wineries.
Cons: Upgraded but could have been better for the price. Walls thin and could hear noises from other rooms.
Excellent 10.0
Pros: clean, comfort, breakfast ok for what you pay
Cons: nothing to say
Excellent 10.0
Pros: The hotel offered all the amenities we needed, was very welcoming with friendly staff, the updated room was very clean and comfortable, easy parking, free breakfast offered many choices and all of this was offered at an excellent value and price!
Excellent 8.5
Pros: Room was clean and quiet from outside noise. Bed was comfortable. Location was central and easily accessible. Staff was TERRIFIC. Remembered me specifically from an earlier phone call and the next morning called instantly to tell us husband forgot his jacket so we had not travelled far. Refrigerator provided and microwave was great addition. Breakfast was provided and was quite adequate. Coffee, juice, mild, croissants, buns, egg/sausage on bun, fruit, cereal. Affordable.
Cons: The air and heating unit worked beautifully, but do wish it was quieter. Coffee in room would have been nice, but breakfast room was close by.
Excellent 9.1
Pros: Nicely remodeled, new furniture, comfortable beds. Also a nice breakfast room with great tasting coffee.
Cons: No coffee in room and no exhaust fan in bathroom.
Excellent 9.2
Pros: It is an old motel, but the rooms are clean and comfortable. It's an excellent value for the Napa Valley.
Cons: The breakfast is a bit sparse, but the coffee's good.
Excellent 10.0
Pros: Our stay was wonderful! The staff is very friendly. The cleanliness of the entire place, inside and out, is very impressive.
Excellent 9.0
Pros: Very clean. Nice pool. Great friendly staff.
Excellent 9.0
Pros: This motel originates from 1953 yet has been beautifully updated. The windows and inside shutters are relatively new and of very high quality. The beds are great. Shower is excellent. It is obvious they have had some good quality work done on the updates.
Cons: no frustrating or concerning issues whatsoever.
Excellent 10.0
Pros: This is an older ranch style motel but it was super clean and had been nicely renovated sometime in the recent past. The staff were pleasant and the beds were really comfortable and the price was affordble for Napa. We would definitely stay again.
Excellent 10.0
Pros: Everything
Good 7.0
Pros: We wanted a place to spend the night, this is an older place but updated and clean and NOT musty at all!
Excellent 10.0
Pros: It was near lots of stores
Cons: Nope
Excellent 10.0
Pros: Muy cómodo, y el personal muy amable
Excellent 10.0
Pros: Very good accommodation, quite and safe. Adequate breakfast offering, good coffee. Good location, friendly hosts.good value, would recommend.
Excellent 10.0
Pros: Excellent environment and good breakfast
Excellent 10.0
Pros: It was a small hotel but had great accomodations. The pool was super clean. The staff were very nice. The breakfast area was nice. Had a nice selection of food. The hotel is located in a quiet residential area but still close enough to town.
Cons: NO
Excellent 9.1
Pros: Beds are very confortable
Cons: Breakfast could be more complete
Excellent 10.0
Pros: Like a 1950s motel, wonderful beds, nice breakfast. Have stayed here repeatedly over the years. Cheaper through Kayak than direct from them.
Okay 4.2
Cons: I was disappointed with the staff's inexperience and complete unwillingness to help because I booked wth a 3rd party. The receptionist was sarcastic, laughed at me, and had poor customer service.
Excellent 8.0
Pros: nice place to stay. enjoyed our stay .
Cons: could not access wi-fi in room 7.
Excellent 10.0
Pros: I've stayed here before and came back because 1) the price is reasonable compared to other Napa motels 2) the history of the place (think Hollywood) is intriguing) 3) Nice pool and lawn with BBQ 3) Free continental breakfast
Cons: Free WiFi was weak but usable in my room. It is better in other rooms.
Okay 5.0
Pros: Nice and quiet. Very clean rooms.
Cons: The location of this hotel is in a rough area of Napa. The view outside of our bathroom window was scary. Now fans in bathroom, so you have to open the window to vent steam in bathroom which goes out to the apartment and alley in back.
Good 7.0
Pros: Shutters on the windows
Good 6.0
Pros: Had a nice pool, and pretty landscaping. Refrigerator and microwave were good points Free breakfast was good in terms of variety of food available.
Cons: Had a 'cheap' feel to it. No radio in the room. Decor, fixtures, etc. were just OK. Hotel was just outside the 'box' on the town maps given to tourists. I would have preferred a hotel in the box to make finding things easier.
Good 7.7
Pros: Nice room for what we needed. Big enough. Nice bathroom. Decent breakfast selection.
Cons: Stain on one of the bed sheets. Spider in the bed. Weird knocking noise from bathroom.
Excellent 10.0
Pros: You wouldn't expect such a great place by the two stars or exterior but wine valley was great! Awesome rooms that were clean, the staff was super friendly and helpful, and we were able to comfortable unwell into town. We will definitely stay here again!
Excellent 10.0
Pros: I enjoyed my stay there entirely!
Cons: Unable to think of anything.
Wine Valley Lodge - Napa
Rated #5
8.5
Excellent 8.5
Based on 848 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.4
Location
8.0
Overall
7.9
Overall 8.5 Excellent
Based on 365 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.4
Location
8.0
Overall
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
7.9
Services
8.6
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
7.5
Facilities
7.5
Location
6.8
Overall
7.2
Cleanliness
9.1
Comfort
8.9
Location
8.0
Services
8.8
Staff
8.9
Cleanliness
9.1
Comfort
9.1
Location
8.0
Services
8.9
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
9.4
Comfort
9.5
Location
8.5
Services
9.3
Staff
9.3

Excellent 8.0
Pros: Great common areas to hang out, pool, bar, fire pit.
Cons: Not their problem but the rooms were a little pricey for what they were. Not overly inflated about 20% more than I would normally expect for a hotel like this . Especially given that they were not a fully occupancy , figured they would have been pricing a little lower level.
Excellent 8.0
Pros: On site amenities
Cons: The maintenance crew work on the pool too early 6:30 am making loud noises
Good 7.0
Pros: Breakfast and Location were perfect.
Cons: The Jacuzzi wasn't very clean.
Excellent 9.0
Pros: Staff went above and beyond for any requests and were very lovely.
Okay 4.0
Pros: Breakfast was limited and basic. Eggs, Sausage, oatmeal, cold cereal.
Cons: The hot tub looked disgusting. It had hot water but no bubbles. We were looking forward to a relaxing soak after a long day but nope.
Okay 5.0
Cons: We are Marriott members and have stayed at this property several times, this time we were very disappointed. The price was outrageous, the room was tiny and there were people taking loud at the pool, which our room was next to, until almost 11:00pm.
Excellent 10.0
Pros: Very elegant
Cons: Nothing, everything was great!
Good 7.0
Pros: Really clean
Cons: Cleaning lady not very attentive. She did not check if we needed To come to clean.
Excellent 10.0
Pros: Great communication and customer service greeting us and checking us out.
Cons: N/A
Good 7.0
Pros: Easy access to main thoroughfare/highway.
Cons: Disappointed pool and bar still closed. Room could use some maintenance. Pretty far from downtown Napa. No good views in any direction.
Excellent 9.0
Pros: Location is great, clean comfortable rooms.
Cons: Better pillows
Excellent 10.0
Pros: Very clean facility. Nice room with comfortable beds.
Cons: No breakfast offered.
Excellent 8.0
Pros: The hotel was pretty much clean for the most part. Nice size room. Very friendly staff.
Cons: I didn't like how the most common touched areas didn't looked wiped down, door handles, light switches, etc.
Poor 1.0
Pros: All rooms face the ocean.
Cons: The hotel is a little old and needs a lot of updates and just a overall cleaning up
Okay 5.0
Pros: Room size
Cons: The room was not clean, minimal towels and wash cloths. The staff were pretty much non-existent. The room was dusty and the couch had white crusty spills all over it. It was quite difficult to find.
Excellent 10.0
Pros: clean , hotel looks new , well maintained
Cons: room very small , staff not flexible no breakfast no coffee in the room just at lobby until 10 got there 10:05 and they couldnt get me a cup of coffee ...not so close to napa
Excellent 10.0
Pros: Very nice. Great staff. The room was excellent.
Cons: Not a thing.
Okay 4.0
Excellent 9.0
Pros: clean, nice décor, courteous and friendly staff. good breakfast. small bar. very scenic, close enough to local attractions, vineyards, downtown napa; relaxing, nice outdoor fire pit. private and safe
Cons: no restaurant. not much to not like
Good 7.0
Pros: The hotel was very clean and the front desk staff were friendly and helpful. The breakfast was wonderful - lots of options for all diets.
Cons: Pretty far away from Napa downtown. The pull out couch was actually a single trundle mattress under the couch rather than a sofa bed. Probably more comfortable but does not fit two teens. Had to request extra bedding for sofa.
Okay 5.0
Pros: Nice room, very spacious, great location close to many food places, quite,
Cons: They have big problems with sewage, both of the sinks the water wouldn't go down. And one side of the bed sheets kept on developing black/purple stains after each night.
Good 7.0
Pros: sleeper sofa and Murphy underneath that. good value, good breakfast!
Cons: a few fake fingernails in the room
Excellent 9.0
Pros: Cleaning and good rooms
Cons: Breakfast finish too early, could be finish one hour later (10:00am).
Excellent 10.0
Pros: They had an excellent breakfast in the morning. Free parking was also very nice. Room was spacious. Would definitely stay here again
Cons: Wish it had been a little farther north into wine country. Most of the vineyards we wanted to see were a ways down the road
Excellent 10.0
Pros: The general context was wonderful. Nice place to be with family or significant other.
Cons: No.
Excellent 10.0
Pros: Clsean freindly great breakfast
Excellent 8.0
Pros: Great manager of breakfast area
Okay 5.0
Cons: The room in the picture on your web site was not tge room goven to me. This location in not in Nappa wine country it about 50 minutes.
Excellent 8.0
Pros: Mgr was helpful . He seemed to enjoy talking to the guest at breakfast
Cons: We ate breakfast toward the end and they were out of a few things
Good 7.0
Pros: The service and breakfast.
Cons: The location was VERY disappointing.
Okay 4.2
Pros: Buffet was good in the morning.
Cons: Loud banging noise from heater kept us up all night so we couldn't sleep.
Springhill Suites Napa Valley - Napa
Rated #6
8.5
Excellent 8.5
Based on 365 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Food
6.5
Location
8.2
Overall 8.5 Excellent
Based on 331 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Food
6.5
Location
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.0
Services
8.4
Staff
8.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.6
Comfort
8.6
Facilities
7.6
Food
6.5
Location
8.8
Cleanliness
9.1
Comfort
9.2
Location
8.4
Services
8.7
Staff
8.8
Cleanliness
8.5
Comfort
8.5
Facilities
9.0
Location
8.1
Overall
9.0
Cleanliness
8.6
Comfort
8.7
Location
8.2
Services
8.2
Staff
8.7
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.9
Staff
8.9

Good 7.0
Cons: Our room was the first room next to the lobby. It was extremely loud early in the mornings due to them cooking breakfast in the staff room that was located right next to our room. We were woken up every day to the sounds of pots and pans clashing into each other. Definitely not relaxing. As well as all the noise from the lobby flooded our room
Good 7.0
Pros: Staff was great - very accommodating. Room was spacious
Cons: The ONLY reason we stayed so far away from town was to hang by the pool before and after a wedding we were attending - and the pool was closed/not operable. NOT OK. When we learned this upon arrival, we were stuck as town was booked - or REALLY expensive for 1 Sat night last minute.
Excellent 9.0
Pros: Decent breakfast and also gave us complimentary laundry soap to wash clothes.
Cons: Only 1 wash machine and dryer working and had to wait for other hotel guest to wash clothes which took several hours.
Okay 5.0
Pros: It was in a good location.
Cons: The pool was not available, that was one of the main reasons I booked the hotel.
Excellent 8.0
Pros: Breakfast was good. Location was fine.
Cons: What we didn't like was the lack of daily housekeeping - we paid full price, but no housekeeping! We had to ask each day for towels, etc. Also there was a lack of toilet paper.
Mediocre 3.0
Pros: Breakfast was pretty good. Rooms and hotel in general was unkept and good use some maintenance and thorough cleaning.
Cons: Bathroom shower door didn’t close properly Room and bathroom were dirty Room smelled
Excellent 8.0
Pros: Property was clean and room spacious. Each staff team member was professional and very friendly. Would stay again.
Excellent 10.0
Pros: Everything.
Cons: Nothing.
Excellent 10.0
Pros: The hotel was super clean and the Rooms were a lot more comfortable than I had expected, I got two rooms, both king bed with a sofa bed and it was perfect for my family. I loved it here and I’m definitely going back !
Excellent 9.0
Pros: What I liked most about this hotel is that booking and checking in was smooth sailing. The rooms were peaceful and quiet and the shower was the BEST, with lots of towels 😊
Cons: My room had a slight stench (no ventilation). So upon checkin, I turned the air on, dropped my belongings off and came back to a cooler/more fresh room
Excellent 9.0
Pros: Good staff
Cons: Charged me twice on my debit card
Excellent 8.0
Pros: It was clean,and the staff was friendly, it also was spacious
Cons: No, it was nice
Good 7.2
Excellent 8.0
Pros: Nice room
Cons: We did not care for The construction project going on outside our window particularly on Saturday morning when the bulldozer fired up at 6:30AM.
Excellent 10.0
Pros: Late Pool closure.
Okay 5.0
Pros: Room was roomy.
Cons: Staff was unaccommodating. And rude. Will make me think twice about staying at a Fairfield again.
Excellent 10.0
Pros: The room was clean, breakfast was great. The food is fresh and the staff was great.
Cons: Nothing to complain about!
Excellent 10.0
Pros: The staff is very friendly and helpful.
Cons: No issues
Excellent 10.0
Pros: Friendly, helpful staff and breakfast.
Cons: No
Good 6.0
Pros: Breakfast and warm pool
Cons: Hot water was unavailable. Showers were freezing. I wish they had mentioned this before we drenched ourselves in pool water. Hotel is not in Napa, it’s 20 min away. Staff was unapologetic for the lack of hot water for showers.
Excellent 10.0
Pros: Great location Good breakfast
Mediocre 3.0
Cons: Took my daughter wine tasting. While dining, someone entered the room and drank their wine. The manager, called us liars and dismissed our claim. The key log shows someone with a key entered the room while we were away at dinner. I am angry.
Good 6.0
Pros: The staff and Breakfast Buffet.
Cons: The pool and spa needed to be cleaned.
Excellent 9.4
Pros: Price. Closeness to Napa wineries
Cons: Bedding sheets and bed spread. Would be nice to have cafe and bar since none close by.
Excellent 9.7
Pros: All round good
Cons: Paper thin walls; 6am Exercise Music & audible throat clearing from next room & kids running back & forth upstairs, Ta RDG
Good 7.0
Pros: Hotel and staff were nice, clean, comfortable.
Cons: I woke up from the sound of the adjoining room's TV. Pool could have used a skim from all the leaves in it. I would have done it myself, but there wasn't a skimmer left out. But the pool was nice other than that.
Okay 5.7
Pros: It was clean. Basic hotel that's sort of worn. Front desk staff was nice and very helpful.
Cons: After breakfast the staff was very, very rude while we were finishing our family meal. Coffee wasn't replaced in the lobby. A window was opened at 10:05 to the point we were freezing, they purposely banged around things they were putting away roughly just to make noise. It was like at 10am it was magically OK for the cleaning staff to be as rude to us as they wanted so they could clean. A grace period of 30 minutes to let people eat with their families would be more appropriate, not rudeness.
Fairfield Inn & Suites by Marriott Napa American Canyon - American Canyon
Rated #7
8.5
Excellent 8.5
Based on 331 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.8
Location
8.8
Overall
8.8
Overall 8.5 Excellent
Based on 321 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.8
Location
8.8
Overall
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.8
Cleanliness
8.6
Comfort
8.8
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.0
Cleanliness
8.8
Comfort
9.0
Location
9.0
Services
8.9
Staff
8.9
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.6
Staff
8.2

Excellent 10.0
Pros: Staff is always greatnamd super sweet to my 4 little girls :)
Mediocre 3.0
Pros: The bed and pillows were comfortable.
Cons: The carpet in the room was torn and frayed. The shower curtain was ripped. The shampoo and conditioner that they provide in the shower were empty. The hot tub was out of order. At the tea and hot chocolate station in the lobby the hot water machine was empty and there was no hot water to make hot chocolate. The WiFi did not work. There was no milk to go with the cereal at the free breakfast. There were no knives to be able to cut the English Muffins, spread butter or jam or cut my sausage.
Excellent 10.0
Pros: breakfast good. location okay. staff was friendly and nice.
Cons: accept cash for stay even though a credit card was use used to hold the reservation.
Excellent 9.0
Pros: The location, right off the main drag, and the overall stay. Rooms are always impeccable and the standard of service surpasses expectations. Thank you for the friendly staff and quiet stay.
Cons: No designated area for the pets. Picking up their droppings off of bark is no easy feat.
Excellent 10.0
Pros: The room was a bit small but the room was very clean. The staff were nice.
Excellent 8.0
Pros: Loved that you have access to washer and dryer. Excellent after two days in a National park. Relatively close to Napa wineries. Clean. Comfortable beds.
Cons: Nothing
Good 6.0
Pros: Staff was friendly
Cons: The first room we got put up was musty and the refrigerator was leaking and the room was not clean. After complaining, we were moved to another room.
Excellent 8.0
Pros: The facilities were great in general and the location was perfect for us.
Cons: The laundry room was extremely dirty.
Good 6.0
Pros: Location
Cons: The Front desk agent did not inform me about the inconvenience of the doors that didn't work. I wasn't sure if my room key would work, and instead of assuring me and making sure I got into my room, he expected me to go up to my room and back if I needed.
Excellent 10.0
Pros: Very clean. Modern efficient room layouts. Great breakfast. Very comfortable bed and pillows. Good water pressure. Friendly staff.
Good 7.0
Pros: It was clean except the shower curtain needed to be cleaned. While it looked clean it smelled very sour. Even when it was dry I could smell it when I entered the bathroom. I¿ve had that in other hotels but this was the worst.
Cons: Shower curtain. Read previous statement.
Good 7.0
Cons: I expected better for the price I paid. It felt more like a Motel than a Hotel, it was very low budgeted and I do not care to return
Excellent 10.0
Pros: Perfect location! Walking distance to store and food. Loved hotel. Staff was great. Will definitely stay again!
Cons: Loved everything!
Excellent 10.0
Pros: They had covid rules to ensure safety and accomodated you with requests. Friendly staff and very clean hotel. Location was great
Cons: No, everything and everyone was great and friendly.
Excellent 10.0
Pros: Room was really nice bed was so damn comfortable
Cons: The noise from the other guests late at night and early in the morning this one guy coughed super disgustingly loud all night and hard walkers
Okay 5.0
Pros: Location...near Walmart and food placed
Cons: Room location near the entrance and exit door making comfort level and sleep difficult. Dark room as blinds would not retract. Need an appointment to have room cleaned.
Good 7.0
Pros: Breakfast staff worker was excellent
Cons: Front desk worker didn¿t seem very accommodating; showed annoyance when asked a question
Okay 4.0
Pros: Location was close to my destination. Hotel was clean.
Cons: Walls were very thin. I could hear the conversations/love noises from the next room. I can also hear the footsteps from the room above.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Loved it there. Everything like shops and restaurants were there next door. Loved the selection items they had for breakfast. the staff were very nice and made us feel welcomed. I would stay again.
Excellent 8.0
Pros: Free breakfast, free parking, wi-fi, friendly staff.
Cons: Did not have 2 queen beds available for my stay.
Okay 5.0
Pros: Very nice staff, very nice toiletries. Location suited me as it was along my route.
Cons: Street noise from traffic was terrible all night long tho I asked for a quiet room. Bed was ok, but linens (Including the bed cover) were so wrinkled that at first I thought they had forgotten to change them. Sparsely furnished public space and room.
Okay 5.0
Pros: Location and breakfast
Cons: The second night we checked in our room the smoke detector was beeping. We immediately told the lady at the front desk and she said she had take care of it. We then went out to dinner. It was never fixed and we had to switch rooms which was very inconven
Excellent 10.0
Pros: Great continental breakfast. Large selection.
Cons: The gym was so hot i could barely workout.
Excellent 10.0
Pros: Very clean and modern. Excellent free hot breakfast.
Cons: No
Excellent 8.0
Cons: Th
Good 6.8
Pros: The room setup was very good with plenty of storage. The breakfast was very good with a selection of proteins, which are usually lacking in most breakfast selections.
Cons: We were on the side of the building beside the road so it was a bit noisey. We were hoping for a nice restaurant / pub close by but all that was available was fast food
Okay 5.0
Pros: Quiet. Comfortable. Good nights rest.
Cons: Getting a good deal was nice but I do t really enjoy getting a handicapped room
Poor 1.0
Pros: The coffee
Cons: The cable, the staff, the amenites
Okay 4.0
Pros: Location
Cons: Rooms were small compact very plain Front desk services were slow on everything. Breakfast was not a breakfast at all.
Mediocre 3.0
Pros: Good location and clean
Cons: Wifi only works on laptop. It doesn't work on phones.
Good 7.1
Pros: The breakfast was great for a free hotel buffet!
Cons: The person checking us in was mind-blowingly slow. It took 30 minutes to check us in, having already paid and having a reservation confirmation, and with one person ahead of us. Madness.
Excellent 9.4
Pros: Very clean, great bed and located by lots of stores and restaurants.
Cons: It's about 15 min from downtown Napa and Sonoma.
Good 7.7
Pros: I really liked the friendly staff and how they kept the place so clean. They were even cleaning carpets in the rooms - that was impressive. Location was handy for the visit. Free breakfast was a nice added bonus.
Cons: I would add more healthy and tasty items to the breakfast with reduction of fast food preservatives.
Holiday Inn Express & Suites Napa American Canyon, An IHG Hotel - American Canyon
Rated #8
8.5
Excellent 8.5
Based on 321 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.0
Location
8.3
Overall
8.0
Overall 8.4 Excellent
Based on 710 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.0
Location
8.3
Overall
8.0
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
10.0
Location
6.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.2
Services
8.1
Staff
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
8.7
Location
8.2
Services
8.3
Staff
8.9
Cleanliness
8.7
Comfort
8.5
Location
8.3
Services
8.1
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
10.0
Cleanliness
8.8
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.9

Excellent 8.0
Pros: Location was very good with easy access to NAPA downtown and the winery route. Rooms were a good size fully equipped with a sofa as well.
Cons: Friendly staff, great location and good value for money. Nice to have a selection for breakfast which was always prepared on time and ready for pickup.
Excellent 9.0
Pros: Clean, well-appointed, stylish. Breakfast available to order; staff bring to room. Walking distance to downtown for wine tastings. Pool and hot-tub were nice.
Cons: Location was right on highway.
Excellent 8.0
Pros: They currently offer to-go breakfast bundles that you can eat in your room instead of in the breakfast room to provide additional safety during covid.
Cons: The couch was covered in a plastic like material that wasn't very comfortable.
Okay 4.0
Pros: Quiet room
Cons: Room not very clean to start, hair dryer did not work, shower drain clogged, toilet unsealed and rocking, broken closet mirror and doors off track, no room cleaning during stay, breakfast was To Go & unappetizing At checkout was not offer any compensation for room issues or loss of service.
Excellent 8.0
Pros: It was close to downtown Napa.
Cons: A little noisy from the cars on the road .
Good 7.0
Pros: Convenient parking.
Cons: Carpet was dirty. We were not informed that maid service had to be requested.
Excellent 8.0
Excellent 10.0
Pros: Staff was great, nice room for the cost. Wish we could have used the pool, maybe next time it will be open!!
Cons: The bathtub looked a bit bigger in the pictures on line, but it was still a nice tub!
Mediocre 2.0
Cons: Internet is not even functioning. They limit bandwidth to 4mbps, and don¿t event meet those numbers. Cell phone service also disappears in the room. So if you need any sort of internet connection, this hotel is not for you.
Excellent 8.0
Pros: It was very comfortable and clean.
Cons: It was a weird entrance.
Okay 5.0
Cons: Needs updating. Needs room Service
Good 7.6
Excellent 10.0
Pros: Clean and quiet
Excellent 10.0
Pros: Close to downtown Napa Clean Quiet
Cons: Covid restrictions
Good 6.0
Pros: Parking was good.
Cons: Offering breakfast during Covid ¿¿¿¿
Excellent 10.0
Pros: It was clean quiet, parked close to room, friendly staff.
Cons: The bed was too soft.
Excellent 9.0
Pros: Staff
Cons: Not in particular with the hotel or staff just for some reason it seems I was not checked out.? A day or so later received an email saying such. And that i waa to be charged for time after checkout. Even though checked out online and was no longer there.
Excellent 8.0
Pros: Room was clean, carpet was new.
Cons: Hope you don’t need Internet! We have to work online for our jobs. We couldn’t get more than 15 minutes before it would kick us out. When we watched TV it was the same thing- it would just close out often for a minute. Traffic noise was both
Mediocre 2.0
Pros: location price
Cons: Noise level unacceptable, rattling pipes random all night (hammer level) and AC unit that was whined like a small jet at take off. Wear and tear notable felt old and dated overall did not meet expectations.
Excellent 10.0
Pros: All of the staff were terrific from the housekeepers to the lobby staff!
Cons: I would've preferred extending my stay each with the hotel staff versus having to book it myself online.
Excellent 8.5
Good 7.7
Pros: The facility was great but the noise from the street made sleeping quite hard.
Cons: The location on the highly traveled street where you could hear traffic most all night.
Hawthorn Suites by Wyndham Napa Valley - Napa
Rated #9
8.4
Excellent 8.4
Based on 710 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.5
Facilities
7.8
Location
8.4
Overall
8.0
Overall 8.3 Excellent
Based on 212 reviews
Cleanliness
8.9
Comfort
8.5
Facilities
7.8
Location
8.4
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.5
Overall
8.5
Cleanliness
8.6
Comfort
8.0
Location
8.2
Services
8.2
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.6
Comfort
7.2
Facilities
7.2
Location
8.0
Overall
6.8
Cleanliness
9.2
Comfort
8.8
Location
8.4
Services
8.6
Staff
8.8
Cleanliness
8.7
Comfort
8.5
Facilities
7.2
Location
8.3
Overall
7.6
Cleanliness
9.5
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.2
Cleanliness
8.9
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.8

Mediocre 3.0
Pros: I thought there could have been more options for breakfast. It was so,so. Some gluten free or dairy free options would be nice.
Cons: I didn't like that the rate per night was not what was advertised. It was $80 per night per room more than what was advertised. Also the rooms needed some work. The foot stool was not stable enough to hold anything, there was no table in 1 room as apposed to the other. Also the sink was dirty when we arrived with black particles all over. The carpets looked dirty too.
Excellent 10.0
Pros: Very clean, great location. Loved that it had a Denny’s in the site and was very close to Target and other stores.
Cons: Everything was great!
Excellent 8.0
Pros: Ample room size. Nice amenities with the fridge and microwave.
Cons: The location of room 109 is dark and noisy being near the restaurant, parking and the exterior walkway. I wouldn’t want a room like this at a future stay.
Excellent 8.0
Pros: The location was ok, had many places to eat within walking distance but not much to go walk and see as in a bit too far to walk to downtown Napa. The gym was decent enough. The room was spacious, the bed comfortable, the noise limited, the shower was decent. Overall I would stay again.
Cons: The free breakfast was a to-go bag I didn't much care for.
Excellent 8.0
Pros: It was a nice hotel. The pool and hot tub were great. The bed was comfortable. I liked it and I would stay again.
Cons: The walls are really thin and you could hear a lot from outside and the rooms on either side of you.
Good 7.0
Pros: Wine hour was lovely and all the staff were terrific!
Cons: The floors creaked above so it was hard to sleep. In our case the fire alarm, low battery beep, went off and woke us again at 6 am.
Excellent 8.0
Pros: It was roomy and well equipped. Very happy able to open windows.
Cons: There was a strong perfume smell that was constant. The group in the room above us was very noisy late at night.
Excellent 10.0
Pros: I felt cozy in the room.
Cons: When checking in at 3pm there are no newspapers.
Excellent 9.0
Pros: Located in Napa
Cons: Price, but all hotels in Napa are extremely overpriced
Excellent 10.0
Pros: close proximity to where my business trip location was
Excellent 10.0
Pros: The hotel was pleasantly clean and very well taken care of. The grounds were nice and it's not in a bad location, a short uber ride to some great wineries. I was expecting a lot less but got a lot more.
Cons: Vending machine only took dollars, it was hard to find water.
Okay 5.0
Pros: location with nearby target
Cons: Only one staff was there at night. She took care of all the stuff at that time.
Excellent 8.0
Pros: Close proximity to where my event was
Cons: The close proximity to where my event was held.
Good 6.2
Pros: comfortable bed
Cons: Construction going on, that's ok. Noisy parking lot 4AM, right next to a Denny's. Not the greatest location.
Okay 4.5
Cons: We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Excellent 10.0
Pros: Location, comfort and cleanliness
Cons: Nothing. Everything was just fine
Okay 5.7
Pros: Clean room and bathroom
Cons: Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Okay 5.4
Pros: Didn't care for the very high price.
Cons: Way too expensive for a Best Western
Excellent 9.7
Pros: Staff is excellent.... Friendly and helpful
Best Western Plus Inn at The Vines - Napa
Rated #10
8.3
Excellent 8.3
Based on 212 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
7.5
Overall 8.3 Excellent
Based on 116 reviews
Cleanliness
9.1
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Location
6.0
Overall
5.0
Staff
4.0
Value for money
6.0
Cleanliness
8.9
Comfort
8.8
Location
7.5
Services
8.3
Staff
7.5
Cleanliness
9.3
Comfort
8.8
Location
8.3
Services
9.0
Staff
8.4
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
9.0
Staff
8.9
Cleanliness
7.5
Comfort
8.0
Location
6.5
Services
7.5
Staff
8.0
Cleanliness
8.8
Comfort
9.2
Location
7.5
Services
7.9
Staff
8.3

Okay 5.0
Pros: The staff was great. Food was ok.
Cons: I expected the quality of the food to be excellent and was disappointed.
Excellent 9.0
Pros: Only updated resort in Napa that’s outside the hustle and bustle of downtown Napa. Lots of parking. Beautiful property.
Cons: The staff wasn’t very pleasant but they weren’t rude.
Okay 4.0
Pros: Good location
Cons: Very bad service. Actually no service. Charge as 5 star hotel but with a service of a motel. Very crowded pool. Too small for such a large facilities.
Excellent 9.0
Pros: I liked that it wasn't too crowded. there were games in the grass area for kids to enjoy. I liked that the pool was heated, so we were able to use it even though it was cold outside .
Cons: we weren't able to order breakfast past 9 because it was way too busy and would take another two hours to get to us. I wish they had more food alternatives on property. However, door dash was available so it worked out.
Mediocre 2.0
Pros: Rooms were fine.
Cons: We got there at 4pm rooms still weren’t ready. Everything was closed at 7pm So hard to get towels and food at the pool.
Excellent 8.0
Pros: Big room and modern
Cons: Called for coffee and a couple of times which was not delivered and when I called front desk no answer after multiple rings
Okay 5.2
Excellent 10.0
Pros: Property is fairly new. It’s spacious with gorgeous decor. It’s family friendly. I will definitely be back.
Vista Collina Resort - Napa
Rated #11
8.3
Excellent 8.3
Based on 116 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.3
Location
8.5
Overall
6.0
Overall 8.1 Excellent
Based on 288 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.3
Location
8.5
Overall
6.0
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
8.7
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
8.3
Staff
8.2
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.1
Staff
7.1
Cleanliness
8.3
Comfort
8.5
Location
7.5
Services
8.0
Staff
7.3

Excellent 8.0
Pros: Comfortable beds, very spacious, decently clean, beautiful uncrowded clean pools, wonderful spa and vineyard and tasting rooms on property.
Cons: The front desk tries to sell you on timeshares a couple times. Also they were VERY rude when we showed up past check in time and our room wasn't ready... They acted like we were inconveniencing them. They huffed and puffed about how they'd have to give us someone else's room so someone else would have the same issue. Very odd.
Mediocre 3.0
Cons: There were too many inconsistencies with this property and the rules or availability of amenities promised in the booking. Staff gave wrong or misleading information. Management was not apt to rectify the situations making this a very stressful and not the respite trip we were hoping for… will it be returning.
Okay 4.0
Pros: It is very well located
Cons: The rooms are very small and didn’t feel comfortable at all. There’s something on the pillow that cut my hand. I contacted the front desk and they were not helpful in resolving this issue.
Okay 4.0
Pros: The grounds and pools were nice.
Cons: It is impossible to reach the front desk! On several instances we needed to reach the front desk and were left either holding for 15+ minutes(three times!) or the call dropped. I tried to call for a late check out, took a half hour to actually talk to someone and then the best they could do was thirty minutes for a 10 am checkout. I also tried to check in early before 4 (already a later than usual check in time) and was told I could check in at 2. I asked if I needed to call ahead and confirm day of and was told no, "if it wasn't ready then it would be made ready quickly". Nope. We got there at 1:45 and waited two hours to get into our room. The only reason I am even writing this bad review is because I am stuck on hold waiting to talk to the front desk about double charging my card now... going on 23 minutes on hold now, yay! Really frustrating. Will not recommend staying here.
Excellent 10.0
Pros: Walking in the vineyards and my lovely terrace
Cons: Room service was very expensive
Excellent 9.0
Pros: Beautiful setting and great amenities
Cons: A bit far from downtown but not a huge issue, drive was still reasonable.
Good 7.0
Pros: Very spacious rooms. Huge bath. OPEN hot tub. Full kitchen
Cons: Location, bit too far out south of the county. That said, easy access to 29 makes it doable. Oddly, we were missing much kitchen equipment (cookie sheets for example) but having the kitchen was great. Loved the firepit and hot tub. We also enjoyed vineyrd
Excellent 8.0
Pros: Large room.
Cons: Trash cans were overflowing for several days.
Excellent 10.0
Pros: Loved the amenities! Shops and wine tasting rooms on site. Great restaurants as well! Room was fantastic.
Cons: Nothing! We did get the timeshare sales pitch but not high pressure at all. Worth it.
Good 6.0
Pros: Very nice room and loved the guest amenities including free breakfast and free parking as well as bowling alley!
Cons: The staff was very rude to me after I expressed I was unsure about getting into my room. They laughed at me and told me I was wrong instead of being more understanding and helpful. Very disappointed in the customer service.
Okay 4.5
Pros: That every unit has a full kitchen.
Cons: Even though it looks nice a decent with your bare eyes but when you start looking into the details of things, this place is filthy. The bathroom tiles are dirty, showers are moldy, shower glass areas are not properly wiped down, bathroom is filled with dusts, and pillow cases were sticky (feel like the sheets and pillow cases were not changed. My entire family got bitten by something (we were not sure what it was) and we can clearly see the bug bites on our body. This is a time share place. They are super pushy and force you to go to their breakfast. Very rude people. I will not go back anymore and I do not recommend this place.
Excellent 10.0
Pros: The people were all fantastic and attentive. The bed was very comfortable.
Cons: Petty complaints Remote controls for TV worked poorly. More than needing batteries. They could also use a quiet lounge like bar open later, not just the sports bars.
Excellent 9.0
Pros: The restaurant and amindies and the staff.
Cons: The parking was terrible and they charge me an additional resort feed of $53.00 for the stay.
Excellent 9.0
Pros: Great spot to visit both Napa Valley and Sonoma Valley.
Excellent 9.0
Pros: Friendly staff, very helpful. Beautiful location, clean rooms, lots of room amenities. Shuttle service that goes downtown! !
Cons: Lots of construction at the time that we weren't made aware of and our room was in that area. Was not loud by any means but access to our room was limited.
Excellent 8.0
Pros: The size of th rooms were perfect and really made you feel like home, since there was a full kitchen, sitting area and washer and dryer.
Cons: Because it is a timeshare hotel. You get the typical solicitations of trying to get you to sign up for their programs. Inviting you to 'hear them out' at a breakfast or cocktail hour. After declining more than once, we still proceeded to be contacted.
Mediocre 2.0
Pros: Staff was excellent
Cons: There was a surprise $20 a day charge for WIFI,pool and some other obscure stuff. If I had know of this additional charge I would have looked elsewhere The carpets were stained and there where sliverfish in the sink area. Would not rent there again
Good 7.0
Pros: The hotel room decor was a little outdated compared to other 4 star resorts we've been to, but the room was perfect for 2 people, and even had a microwave and fridge!!
Cons: Decor was outdated
Excellent 10.0
Pros: Location, cleanliness, good service
Cons: No
Excellent 8.5
Pros: The resort was very nice! Rooms were clean and comfortable. Having our own balcony was an added plus. It was in a nice quiet location.
Cons: We upgraded our room primarily because I knew my husband would enjoy having a fireplace, but there wasn't much of a fire - there were tiny blue flames that could barely be seen around the logs.
Vino Bello Resort - Napa
Rated #12
8.1
Excellent 8.1
Based on 288 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.2
Overall
8.0
Overall 8.0 Excellent
Based on 585 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.2
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.8
Location
9.0
Overall
8.6
Cleanliness
8.4
Comfort
8.2
Location
7.7
Services
7.8
Staff
7.6
Cleanliness
8.8
Comfort
8.5
Facilities
8.7
Location
8.4
Overall
7.8
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
7.6
Overall
7.6
Cleanliness
9.0
Comfort
8.7
Location
8.4
Services
8.6
Staff
8.5
Cleanliness
8.7
Comfort
8.5
Facilities
9.2
Location
8.4
Overall
9.1
Cleanliness
7.7
Comfort
7.8
Facilities
2.0
Location
7.3
Overall
2.0
Cleanliness
8.4
Comfort
8.6
Location
8.2
Services
8.2
Staff
8.2

Okay 4.0
Cons: No housekeeping
Excellent 9.0
Pros: The pool.
Cons: The main pool is only 21 and over which did not indicate on the website. Also the booking with breakfast is not included breakfast. It is only $50 credit towards the breakfast.
Excellent 8.0
Pros: Very comfortable. Loved the only adult pool.
Cons: Poor food options (only 1 restpurant on site)
Poor 1.0
Pros: Breakfast at Olives and Hay
Cons: - I booked 2 rooms, requesting them to be close for assisting my octogenarian parents. We arrived at 3:10 PM, check in is at 4:00, and at 4:10 just 1 room was “ready” on the 3rd floor. We all headed there, immediately noticed a loud whistling noise from the air conditioning and called the front desk. Whomever answered mentioned hearing the noise over the phone and told us to go back to the front desk and request another room. At 5:20 PM the other room on the 2nd floor was ready and they put my parents on the 1st floor. - Room 241 must be the room for customers that they don’t care. It is a corner room with a nonsense balcony in an inside corner with a separating wall from a real balcony and a window into another weird room (their view was our view-blocked balcony). Very dirty with bird’s waste and dust. We booked a room with a view to the hills or courtyard but got a room with a non-usable balcony and a view to a wall. - This 4 stars hotel doesn’t clean or replenish the rooms during the stay. We had to ask for soap, coffee cups, towels, water. On the 2nd day, on my way to the room, I walked by a housekeeping cart and took a bottle of water. I heard noise behind me; a housekeeper rolling another cart. Few minutes later, I came out of my room to wait for my parents by the elevator. Same housekeeper grabbed a towel and while looking at me, covered the bottles of water in the cart. The manner she acted was obviously rude and directed at me. This was less understandable since we could get all the water we needed from the front desk. - “Breakfast included” for them means a credit for breakfast that it is not explained anywhere or by anyone when we asked, until after the fact. After a pricey menu breakfast we asked again at the front desk, and they said they will partially discount the bill. After a long discussion about how this was deceiving, they agreed to remove the bill that day, but not the next day. - There is more but it does not fit here.
Okay 4.0
Pros: I took my boyfriend here for his birthday hoping to have a great experience in Napa. Unfortunately, the room had cold water, we changed rooms water was STILL cold. We asked for a "dental kit" in the evening and Grant told us they were "all out for the evening". Huh? .....We called in the morning (about 9 hours later) and magically they had dental kits available. Upon checking out, I expressed this to Emma at the front desk, she was not empathetic, didn't apologize and didn't feel the need to get assistance from a manager even though I asked AND expressed that I was unhappy and would never stay there again. $500+ for a ONE night stay and to have this experience is beyond disappointing.
Cons: Some of the employees are unprofessional, and we were unhappy with rooms and some of the front desk staff.
Excellent 10.0
Pros: Everything is great in this property
Good 6.0
Cons: The room furniture was dated. The foot rest cover was ripped and damaged. There was no microwave in the room.
Excellent 9.0
Pros: The atmosphere
Cons: N/A
Okay 4.0
Pros: The coffee across the street in their sister hotel.
Cons: Most things, $16 drinks and service at the pool was terrible.
Excellent 8.0
Pros: Location
Cons: onsite tasting rooms were pricey
Okay 4.0
Pros: Nice staff, clean and nice hotel
Cons: Front desk forgot to let us know the room was ready. No iron in room, no coffee maker in room. Calling front desk and room service 5-6 times and never an answer. Definitely not a 4 star experience.
Excellent 10.0
Pros: The staff
Good 7.0
Pros: Views and amenities.
Cons: One of the main reasons we chose this hotel was because it had extras like bowling alley and shuffleboard, only to find out we couldn't use either because of a private party. That was a bummer.
Good 7.0
Pros: Wine tastings
Cons: Housekeeping was aggressively trying to get us out before our checkout time.
Good 6.0
Pros: Hotel has a small hike on its vineyard Valet is free
Cons: Restaurant is under construction and food options are limited and is a bummer during our visit when it rained almost all day kids pool is in a different building of sister property
Excellent 9.0
Pros: The location and the shower.
Cons: The room was very average and we found someone else’s shirt under a chair in the room.
Excellent 8.4
Okay 4.8
Pros: Location was great.
Cons: Rooms were dated. Facilities were ok. Fitness center was clean. Pool was dirty Hot tub was barely ok. No towels in one of the pools .
Excellent 9.4
Pros: lots to do
Cons: costs for food and massages are very expensive
Okay 5.7
Pros: Location and setting is awesome.
Cons: Terrible Staff experience at Spa - Run like two businesses - couldn't even get access to Sauna etc.
Good 7.0
Pros: Rooms very clean and comfortable
Cons: No sundry shop
Excellent 9.0
Pros: Fun walk through the vineyards up to the iconic Napa wine crusher statue (which was also the scenic view out our window).
Excellent 8.0
Pros: It was very nice, close to Napa downtown.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: The staff was so welcoming and accommodating, the room was clean and spacious, and the location was perfect! My room was on the first floor, with a sliding door leading to the patio, feet away from the hot tub.
Cons: I loved everything!
Excellent 8.0
Pros: Price...
Cons: Location was in a business development.
Excellent 10.0
Pros: Amazing resort, friendly and helpful staff, and a great experience!
Cons: The location was a little far from the wineries and downtown Napa, however they did provide a shuttle to Napa
Good 7.0
Pros: Very beautiful. Enough amenities. Room to walk around. The vineyard and hiking trails were first rate. Love the statue of Virgin Mary overlooking the property and the chapel on site.
Cons: Understaffed. Wished there were a handful more dining options. Larger pool area - much larger needed, actually.
Okay 4.0
Pros: Location is great
Cons: No hot water in morning for shower!
Poor 1.0
Pros: The hotel itself appeared to be a nice hotel, the staff were friendly, check-in was easy.
Cons: Our room had a window, when I opened the window, it looked out to another couples balcony, so we basically were in a cave. The other couple had their sliding door open, and there was a bistro set on their balcony (which also had a cement wall w/no view)
Okay 4.0
Pros: The view was beautiful.
Cons: There were 2 servers that were complete jerks which made the experience unpleasant.. a male in the wine tasting cave. And the bar in the lobby it was an older lady, which didnt tend to us until someone else at the bar told her we wanted drinks
Poor 1.0
Pros: not much
Cons: on check in the room trashcan was full, room was dusty. Dinning room staff were not good servers, meals were over price and for a fine dinning room they should not let people in in shorts, tank tops and ball caps.
Excellent 10.0
Pros: Great and comfortable accommodations with great locations for Napa Valley attractions. Outstanding customer service!
Excellent 10.0
Pros: Along with a Bible, there was a crucifix and a rosary in each room. I am Catholic and have never seen this before. It was amazing. Thank you.
Excellent 9.7
Pros: Great products in the bathroom!
Cons: We asked for a toothbrush and it took them >30 min to bring it, and then only brought one when we asked for two.
Good 7.0
Pros: quiet and friendly
Cons: kind of out of the way, no snacks/ vending machines
Mediocre 2.8
Pros: Great location
Cons: Trash strewn hallways Elevators not working Soft lumpy bed Ants in shower Staff could care less
Okay 4.0
Pros: Spa services were great
Cons: Hotel was very full and room was "upgraded" to a suite. Was not told before getting into room, suite was over Crush night club. Woken up at 12, 1, and 3 a.m. by drunk people yelling and leaving club. Despite calling front desk, noise continued. View from patio was of the building across the way and patio had a nest with dead bird inside. Not what I booked or expected. Had two previous stays here which were great. This was terrible and I never want to return there.
Excellent 10.0
Pros: Nice location Very comfortable rooms Pool on the small side for that size resort
Cons: Food at wedding reception was disappointing Meat was dry and fish was mushy
Okay 5.0
Pros: The room was comfortable. The hotel bar was nice. The vineyard was very pretty.
Cons: The service in the restaurants was very bad. The staff completely lost our ticket and forgot to bring our breakfast. Our room location was terrible; the view out of the window was of the adjacent building's wall and trash below.
Good 7.4
Pros: The room was very nice, clean, and comfortable.
Cons: The location of our room was less than satisfactory. Much of the night their were noisey activities happening. We could hear the auction, music, dj, etc as if they were in our room with us.
Excellent 10.0
Pros: Spa services and bowling
Excellent 8.0
Pros: The resort was beautiful. Lots to do on site. Nice cafe for breakfast/coffee.
Cons: The resort did not honor the reservation for a two queen bed room as reserved.
Good 6.2
Cons: The property could have been better kept. There were a few fix-it items in the rooms. The lounge chairs outside looked a little worn and dirty. It seemed like there had been a few parties that weekend but the clean up is key for all guests to enjoy. Those small touches could make all the difference.
Excellent 9.4
Pros: I've stayed here for both business and leisure now and love the cleanliness and staff! Free valet is great with plenty of parking on-site.
Cons: • 20 minute drive to Downtown Yountville • Food at the pool and Siena are expensive
Excellent 9.7
Pros: The room was beautiful with nice decor. it was pretty specious with a king size bed and a pull out queen size sofa bed. The welcoming bottle of wine was great. The whole property was beautiful esp. with the winery facing hotel.
Cons: Our only regret was no one came to clean up our room even when the "no disturb" sign was not hanging outside the door. One cannot turn on the shower while standing outside the bathtub. As a result, one has to go inside the tub, turn on the water and stay inside the tub to wait for the water to turn warm.
Good 6.0
Cons: Hidden charges. No coffee in room. Keys didn't work. Phone kept on ringing, front desk was calling.
Excellent 9.7
Pros: The staff were very accommodating, a big thanks to Rosemarie. The room was spotless and amazing. Outside was quiet and peaceful. I wish I could've used more of their amenities.
Cons: A little far from wine tasting. Nothing else.
Good 7.7
Pros: The room was lovely. The bowling alley and pool area is very fun. The newer area was clean and nice looking. Check in was quick and easy. Bell service was fast but not well informed.
Cons: The pool area was dirty with trash apparent, the glass tables had not been cleaned from the day before and the cushions need to be replaced as they are stained and worn from use and sun exposure. We were charged two restaurant charges that were not ours. We had to make three or four calls to have it corrected. It finally was, but with no apology for the mistake, trouble, time, etc.... The older area of the hotel needs painting, the tile needs cleaning or painting, the carpet needs to be replaced and just generally needs a facelift to match the newer wing. The hot tub was not hot.
Okay 4.8
Pros: The spa was beautiful and the wine tasting with chocolate was great.
Cons: Excitement turned to dread when we rolled in and it was off of Corporate Way, there is no place within walking distance and it feels very much like a corporate event space. We got engaged a couple days before and this was not the atmosphere we were looking for! At least I got the stuff done at the DMV that I needed to do that is a few blocks away...
Good 6.5
Pros: Clean, good sized room with a balcony.
Cons: The noise level was very high. I stayed on the 2nd floor and ther person right above me sounded like they were doing laps in the room. Had to complain to the front desk, but the noise never stoped. Not going to stay here again.
Good 7.4
Pros: The rooms here were, for the most part, clean and nice. The staff was friendly, and overall it was a good experience. We had to ask for new sheets because the ones we had were noticeably dirty when we arrived. It is not within walking distance to downtown, but it is only a quick drive away. For the price I received through Kayak, it was worth it.
Good 7.6
Cons: I had specifically booked a room with two queen beds and a hillside view, but received a room with a king bed and courtyard view. The hotel did not provide body lotion. The first day I thought it was an oversight, but on the second day they replenished the shampoo and soap, but still no lotion. Very long wait for valet parking at 10:30am. About 45 min. Chose to self park the next day.
The Meritage Resort and Spa - Napa
Rated #13
8.0
Excellent 8.0
Based on 585 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.7
Location
8.0
Overall
8.0
Overall 7.7 Good
Based on 409 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.7
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
9.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
7.8
Comfort
7.9
Location
7.9
Services
7.4
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
8.3
Comfort
8.9
Facilities
8.1
Location
8.0
Overall
8.4
Cleanliness
8.2
Comfort
8.0
Location
8.1
Services
7.7
Staff
8.5
Cleanliness
8.4
Comfort
8.2
Facilities
6.0
Location
8.0
Overall
7.3
Cleanliness
7.8
Comfort
8.1
Facilities
8.6
Location
7.8
Overall
8.6
Cleanliness
7.7
Comfort
7.6
Location
7.7
Services
7.0
Staff
8.3

Okay 4.0
Pros: Staff was kind & they had fresh warm cookies
Cons: Way over priced for how old/not up to date the rooms are. Not the cleanest.
Poor 1.0
Pros: Poor customer service bathroom was dirty and had bad plumbing. I notified the staff both days and got no resolve they told me to take it up with booking.com
Cons: It's a pandemic so I had my own cleaning supplies because the bathroom was filthy from the toilet to the shower. The Spa was closed but that information wasn't available during booking. The insite Bistro was also closed which it doesn't say anywhere online The 2 main reasons I booked this Hotel which costs double from the motel experience I received.
Okay 5.0
Pros: The clerk who checked us in was very nice and helpful.
Cons: Our room was old, very outdated, and extremely overpriced. The walls had stains and paint was peeling off. Our carpet was wet near the desk…not sure why. The room felt dirty. There were partygoers hanging out in the parking lot smoking weed. The price was ridiculously high fir the value of the hotel. We won’t stay there again.
Excellent 8.0
Cons: No maid service
Okay 5.0
Cons: This hotel needs a tremendous amount of TLC. The paint and carpeting in the hallways and rooms is dirty and tattered. The bathroom wall fixtures are rusty. The smell (cleaning?) was so obnoxious that we had to leave the window open all night. Ugh.
Excellent 8.0
Pros: Room space
Cons: Not cleaning room every day
Excellent 9.0
Pros: Friendly staff and very helpful
Okay 5.0
Pros: Staff was friendly
Cons: The hotel lobby was nice, grounds were pretty, but the rooms felt like a cheap motel. Dingy paint, yellow lighting, we had 2 huge holes in our sliding door screen, bird poop COVERING the patio and seating/ table on the patio, as well as broken glass shards all over the patio. It was disgusting. We were given an upgraded room, I hate to see what the standard accommodation looks like. Spa and restaurant were both closed the entire stay as well. If I knew this ahead of time I would have stated elsewhere. Also, the pool was only open from 10am until 7pm! And this was at a rate of $1000 for 4 nights!
Okay 4.0
Pros: Bed was comfortable and room was large
Cons: The place is run down; drawer handles falling off, wall hooks loose, shower curtains broken. Although at first glance all was clean, bathroom dor was splattered with something. Paint was chipped and peerling. If things like this bother you - dont stay here.
Excellent 8.0
Pros: Quiet and affordable.
Cons: Minor issue where I needed to request an iron for the room, instead of it already being there. In room coffee maker contained two decaf pods - they need to have two regular coffee pods.
Good 6.0
Pros: Friendly and helpful staff, very clean rooms
Cons: no
Okay 5.0
Pros: The price was suitable. Beds were comfortable.
Cons: The rooms were old. The ice machine was not working. The key cards were not working as well. A little disappointed that the pool hours were limited.
Excellent 10.0
Pros: The facility was very nice, it was the attention to detail, like the sticker on the door
Cons: Nope
Mediocre 3.0
Pros: The staff was friendly, professional and prompt. When I did not arrive as expected on the 15th, my rooms were held for our arrival on the 16th. The furnishing, bedding and flooring were great.
Cons: The bathroom shower was dirty, it needs to be re-grouted and or replaced. There was mold on the grout. The toilet was too low to the ground and too close to the door. The toilet door was only 1 in from the door edge as it closed.
Good 7.0
Pros: Closer to my work yet away from the Vallejo riff raff
Cons: 1st night room door was filthy, the door handle was coming apart, windowlock broken and half missing. Second night things where normal.
Excellent 9.0
Pros: Covid precautions were being followed. They still served breakfast but it was to go( muffins, fruit , cereal etc). Staff was very helpful. Location was perfect as it was only 10ish minutes to Napa. The person next door snores so loud we could never sleep
Cons: My husband was in a golf tournament and we were wanting to check out at 1600 but they wouldn¿t allow it. I get it but the hotel was not full. They charged us $--- . Too bad they couldn¿t just charge so much an hour .
Excellent 9.0
Pros: The staff was great, the building was clean & well maintained, furnishings were new, it was obviously sanitized between guests.
Cons: This is nitpicking: there were only 2 coffee pods and only 1 of each flavor. Also, no creamer in the room and no non-dairy options for creamer at all.
Excellent 10.0
Pros: Very nice and clean definitely will stay here again
Excellent 9.0
Pros: I have stayed in the hotel room for 11 nights when I have to stay away from my family when they tested positive (and i'm negative) for COVID. The staff was accommodating of my needs and provided a microwave. Overall, a good experience.
Good 6.0
Pros: Convenience of the location. Availability of parking. Responsive staff.
Cons: Room was in need repairs. Big paint chips in the wall, carpet was fraying badly, bathroom door was inconveniently positioned so that I had to walk in, spin around and close the door. Walls were pretty thin as I could hear the adjacent guests talking .
Excellent 10.0
Pros: Location.
Excellent 8.0
Pros: The sanitation was excellent
Cons: My room did not have a microwave
Good 6.0
Pros: I love that it’s out the way
Cons: We didn’t have a microwave in our room which is ver odd
Poor 1.0
Pros: Very disappointed; looked nice from the outside, ratings were good, online it showed restaurant/pool/day spa all open, however nothing was open, run-down inside and trashy surroundings. Staff was rude, found drugs under our bedsheets!!! Very trashy : (
Cons: I can't believe Hilton put their name on this place- carpets all dirty, lights out everywhere, different paint patches on every wall, toilets don't work, drugs found in bedsheets, no desk or chairs in room, everywhere else was booked, will never return.
Okay 5.0
Pros: I liked that it had a patio lagoon, Staff was nice and pleasant
Cons: I did not like that it was outdated for it being a Hilton. It wasn’t up to date like the newer hotels in 2020, it felt like it was the 1990’s. Their was no USB ports, the television wasn’t a smart tV. There wasn’t a laundry roo
Excellent 9.0
Pros: The gentleman at the front desk in the evening as we checked in was friendly. And our rooms were clean.
Cons: We had a balcony view of the lagoon, howeverit wasnt much of a sight. Too many weeds & bushes. Also, when I arrived which was before our check in time the clerk said she would call or text me when our room was ready & she never did.
Poor 1.0
Pros: Location
Cons: The absolutely worst bed I ever have ever been on. Just plain worn out! Bad odors from some type of spray in the room. I truly put on a mask at midnight so I could breathe. Will never stay at a doubletree ever again. Totally bad experience.
Good 6.0
Cons: It was always a challenge to get towels.
Excellent 8.0
Pros: Free cookies
Cons: Continental breakfast should be included at 100$+ per night! Hot tub to small for this size hotel was crowded
Good 7.7
Pros: Plenty of parking and a very friendly staff. Enjoyed a complimentary wine tasting in the lobby.
Cons: The entire place could use some new carpeting. Our room had a very off putting smell.
Okay 4.0
Pros: We go here often, for location and breakfast options.
Cons: It would have been nice to know in advance they were painting the hotel and our window.couldn't be opened.
Good 6.0
Pros: Remodeling interfered with a pleasant experience. The Wi Fi that they offer is horrible.
Cons: Not wi fi friendly
Excellent 9.1
Pros: Loved the rooms that over look the lagoon and we rooms next to each other that the staff to take time to make sure we did with our family which made the experience even better.
Cons: No negatives
Okay 4.0
Pros: Staff was courteous.
Cons: Outdated and not all that clean.
Good 7.0
Pros: Pretty lagoon and pool setting. Staff was very nice.
Cons: Bathroom doors were in the way by the closet and main door. refrigerator froze everything. You had to exit then reenter to get to the lobby.
Good 7.0
Cons: Shower was broke and hard to use
Excellent 8.5
Pros: Staff welcome and service, great cookie.
Cons: Bathroom facilities had a couple of broken/difficult items
Good 7.0
Pros: Beautiful property. Sunset from the pool was amazing.
Cons: Front desk staff in the morning seemed untrained. Wait staff in the bistro seemed bothered by having patrons. Was 30-40% capacity.
Excellent 8.0
Pros: The facility and location are very good for me.
Cons: This is the third time in four weeks I have stayed at this hotel. Each stay being two nights. The front desk staff I think even basically recognize me now. For this trip my wife had me in a king bed room w/a lagoon view, so a bit of an upgrade from my previous two stays. After the first night, I went to work and returned to my room and was disappointed w/the housekeeping. The shall/blanket from the bed was folded and put on one of the chairs, the sink/faucet/soap dish were still dirty, the bath towel looked to have just been thrown in the slot... I did speak to someone at the desk and let them know the disappointment, and was told that he wasn't surprised, that they were having difficulty w/the staff and/or short staffed. I kind of thought that was an odd thing to say when a customer is discussing a lack of service for the service provider to say they weren't surprised???
Excellent 8.2
Pros: The emphasis on being green, recycling and water usage conscious. And the chocolate chip cookies!
Cons: The spa was extremely small considering the number of rooms
Excellent 8.2
Pros: Get a 1st floor room with a patio! Lovely lagoon area with fish and ducks. The lagoon is fenced with a variety of plants including fragrant jasmine, lemon, and orange trees. The bed is comfortable with down pillows and feather bed topper. Staff professional and friendly. The restaurant offers local and sustainable fare which is better than expected for a hotel restaurant. The vegetable soup was incredible!
Cons: The pool is small. Hotel is located on highway and has train tracks at its rear. The restaurant has is not open continuously through out day hours.
Okay 4.8
Pros: Bed was comfortable room was clean
Cons: Terrible location, remote, next to a casino, pool was really sad
Good 6.0
Pros: close to napa
Cons: the restaurant was busy. not enough wait staff. I like to adjust the blowers on the fan but its up on the wall so could not get to it. A bit expensive but good value for the napa area
Good 7.6
Pros: Bed was comfortable
Cons: No drinking water in my room
DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon - American Canyon
Rated #14
7.7
Good 7.7
Based on 409 reviews
Details
Reviews

Cleanliness
6.4
Comfort
6.3
Facilities
6.0
Location
6.6
Overall
8.0
Overall 6.0 Good
Based on 411 reviews
Cleanliness
6.4
Comfort
6.3
Facilities
6.0
Location
6.6
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
6.2
Comfort
6.3
Location
6.5
Services
6.1
Staff
7.0
Cleanliness
6.3
Comfort
6.1
Location
6.4
Services
6.3
Staff
6.9
Cleanliness
5.8
Comfort
6.1
Location
6.4
Services
5.8
Staff
6.6
Cleanliness
6.7
Comfort
6.6
Location
6.9
Services
6.6
Staff
7.3
Cleanliness
6.5
Comfort
6.4
Location
6.7
Services
6.5
Staff
7.2

Excellent 10.0
Pros: I like that there is no deposit for this motel very cool
Poor 1.0
Pros: It was close to the race track
Cons: One of the guys got bed bug bites ants and bug crawling on the floor there was a weed right at our door and had to step over it to get in room roof on the room looked like it was going to fall in. The plug in the sink didnt open and when they got it open it was full of gunk that was terrible
Good 7.0
Pros: The convenience of parking my truck (big rig).
Poor 1.0
Pros: No charge for pets is the only thing I liked
Cons: It was a non smoking room but reaked of smoke. Told the front desk. she told me there weren't any other rooms available and we were in the smoking "building" so smoke permeates all rooms. There were cig butte all over and even in front of non smoking rooms by the office. The sleep clothes I wore smelled so strongly of smoke I couldn't wear them at our next stop. There was a broken down trashed car right by where we parked. Little worried about that so parked right up against the building under a light. On the road to the motel there was a row of beat up looking motor homes. Questionable looking people were living there. wore shoes in the room, it felt dirty. Never felt really safe because the door had been broken into previously. Good thing travel w a large dog in case someone tried to break in again she would bark and wake us up. At least we got an early start...wanted to leave! We have stayed in lots of motel 6 because of the pet policy, this one was one of the worst ones. Will not be back.
Poor 1.0
Pros: Nothing
Cons: Mold on the bed and no service and super rude staff
Good 7.7
Pros: How close it was to the park. How friendly the staff and manager was.
Cons: That when we checked in to the room, there was only 3 towels and no soap or shampoo in the room.
Motel 6 Vallejo Six Flags West - Vallejo
Rated #15
6.0
Good 6.0
Based on 411 reviews
Details
Reviews

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