Merano Hotels

Excellent first class, great hotel.

Non a perfect hotel and great location

In its time, the hotel must have been a beautiful building, but now the decorations are a bit tried. The gardens are very nice.

Difficult to class the hotel as being 4*; more like 3*. Not value for money. The kitchen needs to learn to cook proper scrambled eggs. (Sorry to criticise, but if they're not told, they don't know and improve.

Quiet location, yet close to all attractions I wanted to see

Generally so out-of-date, decoration/furnishing was not comfortable etc.

Service and facilities provide a good and relaxing stay. We will certainly consider coming back

no

fantastic food, very friendly, spacious room, nice wellness area

Very friendly staff, very clean rooms, excellent location for driving either into the mountains or into the larger town, as well as walking distance to a train station and to the centre of the smaller town where the hotel was located.

Our level of German is basic, and the staff very kindly spoke to us in German and English, but it would have been helpful to have the written information about the hotel in English as well as German and Italian.

everything was excelent: panoramic view, very good service, wonderfull spa, silent and big room, good food. Worth recomending!

Perfect service, one of the best I have seen.

Schlosshof Resort ist a beautiful family-run very clean hotel with superb staff and excellent facilities

Unfortunately we only stayed for 1 night, although we were very impressed and hope to return there within few years fir a longer stay.The staff were very friendly particularly the waitresses who spoke fluently in several languages.....The breakfast was a godsend, great to have restaurant in the hotel to save the bother of looking around for a decent one.

no furniture on the balcony, for us to sit in the sun.

Two separate fluffy duvets ... we had a wonderfull night! The outside pool is fantastic ... however it was too cold to use it!

Very friendly and engaging owners of family hotel.

the food and service in the dining room were excellent.

The main hotel smells constantly of chlorine from the indoor pool. We were very surprised to be charged 48 Euros for a 4 night stay for our small dog, we had not been informed of this charge when notifying he hotel we would bring our dog.

excellant food, room great with view of pool.staff were wonderful, had anniversary during our stay and our table was decorated with flowers nd glass of bubbly given. would highly recommend.

only thing missing was airconditioning or ceiling fan. we stayed in september and it was warm, during height of summer would need a fan at least

In fact the Hotel has a very good location close to the river and down town. It is not a 4 star hotel that is the point! Bella posizione vicino al centro e al fiume ma non è un 4 stelle.

Breakfast poor - at 9:00 am everything was finished from the buffet. It is not a 4 stars hotel. La colazione a buffet alle 9 aveva un tavolo quasi vuoto.

Great location, right on the promenade. The room I stayed at was not one of the boutique-style, it looked rather dated, but still, it was comfortable and clean. Friendly staff, standard breakfast.

Underground parking 200m away costs 12 euro per day, which is not bad for such a centrally located hotel.

good location, 2- and 3-hour passes to Terme pools free of charge, good breakfast, and priced far less than the Hotel Therme just across the river.

small room, lower floor thus noisy - if I return I'll ask for a different kind of room.

Luxurious furnishing and fitout, a setting simply superb with outstanding garden and views, outstanding breakfast and a restaurant offering local and national selections made GK the best of our month in Italy.(We were apparently upgraded to the Annex).

Limited English,(1 or 2 staff) with heavy emphasis on German (not Italian) language.

V nice roon friendly staff, good food - what mopre could you ask.

location is excellent for the city walks and prximity of restaurants

very bad air conditioning in the room it was toohot & we could not sleep well from the extent of heat in the room

The location of the hotel was perfect. Everything was easily accessible to the hotel.

It was difficult to find the way to the hotel from the train station. The road by the train station was not clearly marked. This is not a problem of the hotel, but others need to be aware.

Nice location, as a stop on our final destination to the South of Italy but worthwhile to stay next time a couple of days as the location is beautiful and the hotel offers a good price/performance.

We liked its place, relaxation, the panoramic view, and many places near it to take walks

Staff were very friendly and helpful. For a 3 star hotel the facilities were quite good (indoor and outdoor pool) and we had a lovely balcony overlooking a vineyard. It was lovely and quiet.

Distance from the centre of town might be a problem for those who do not have a car (we had one). Quite expensive for a 3 star hotel but in fairness we did book last minute (5 days in advance).

Hotel room was really empty. Just bed, table, couple of chairs and like 14" tv. No minibar, a/c or what so ever. So called restaurant but no á la carte, they serve only fixed menus. Avoid this if you don't know what you're doing.

The food was excellant,as is the location and the massage wasone of the best experiences we have had at a hotellike this

Very friendly and helpful staff. Nice breakfast.

Swimming pool

Couldnt use pool because of photo shoot.No washing machine or microwave in appartment

The staff was friendly and extremely cordial. They seemed to be proud of their town of Merano and wanted to know what you thought of it. They all spoke excellent English.

Location, just beside to Terme. Indoor pool and sauna.

Small room, small toilet. No sleepers are provided, so I had to go down to pool(-1 floor) barefoot.