Would you like to save as your currency permanently or for this visit only?
good location, 2- and 3-hour passes to Terme pools free of charge, good breakfast, and priced far less than the Hotel Therme just across the river. small room, lower floor thus noisy - if I return I'll ask for a different kind of room.
Staff was very friendly, atmosphere is very relaxed. We had booked bed and breakfast only but ate the half board menu on the first night as it was pouring outside. Excellent value for money and good cooking.
Great location, right on the promenade. The room I stayed at was not one of the boutique-style, it looked rather dated, but still, it was comfortable and clean. Friendly staff, standard breakfast. Underground parking 200m away costs 12 euro per day, which is not bad for such a centrally located hotel.
Beautiful location with balcony overlooking the promenade and the river, and a view of the mountains. I enjoyed going to sleep to the sound of the river. Fantastic food in the Fino restaurant and a lively bar/nightclub, Sketch. Noise from the nightclub can be disturbing on the riverfront side, especially with the balcony door open on Tuesdays and Saturdays if you're trying to go to sleep early.
In fact the Hotel has a very good location close to the river and down town. It is not a 4 star hotel that is the point! Bella posizione vicino al centro e al fiume ma non è un 4 stelle. Breakfast poor - at 9:00 am everything was finished from the buffet. It is not a 4 stars hotel. La colazione a buffet alle 9 aveva un tavolo quasi vuoto.
Courtesy of staff, breakfast
The closness to the Spa Parking is a little bit tight
The spa facilties
The best of the Italin design in every day use, everythere. The breakfast, the hotel guests.
The design of the Hotel and the very specious, modern, room (room nr 323). The spa facilities of the Hotel combined with the Termen is unique. Cleaning iof the room can be much better, a lot of dust shows how little time is spend on this subject.
restaurant + receptio n policy about reservations in other restaurants
the vicinity to the therme and spa; the location in Meran, the design features of the hotels itself.
the use of the therme and easy way of getting there via the bathingrobe tunnel.the location is great and the hotel is well designed and makes it a pleasure to stay there.
Excellent design good services wonderfull athmosphere
very central and modern
dining room was not up to the rest of the facilities standard
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
modern facilities and indoor pool
english speaking staff, bed linnens, convenient to airport, Price
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
Good curtins and comfortalbe matress.
Very nice hotel. It's more like 5 star when you're in your room.
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
Was a little bothersome to have music playing in the patio area past 10pm.
Very friendly staff, gentle, witty, very obliging with everything. Romantic and very relaxed athmosphere. Excellent food and wine. Nice and quiet SPA-facilities. Not too big hotel. Great stay, I would love to go back there. Maybe I would turn off the background music during meals in the restaurant.
Clean and luxurious Too expensive restaurant
the staff was great, the breakfast simply wonderful. Nice restaurant - very cool dishes, but you also get full at the end! Wine list one of the most complete
Great Hotel, friendly staff, the perfect place to relax. Room was modern and clean, spa is great, as is the outside pool. Food is top grade.
Hotel was newly renovated. Beautiful sun terrace and wellness center. The hotel advertises that dog's are welcome. They don't tell you that dogs must stay in room at all times. They are not allowed in gardens or inside restaurant.
Well-designed sunbathing & pool area. Good room. This hotel is the hardest place to find in the world! I spent 3h 36min's & 40 miles (64km) driving around the Meran(o) area looking for it! I stopped 6 times to ask directions & no-one had heard of it, or the street it was on. When you enter Meran(o), there are signs to every hotel, except this one! I only found it after I asked at another hotel! This hotel is in a suburb of a large town, although it has mountain views, it's not in the mountains, or a resort town.
People were woderful and the breakfast was great every thing was fine, the only thing was the outdoor pool was not heated and that was one of the reason we went there. The indoor pool was small and not so good for swimming.
Room and bathroom spacious (maybe a handicap room?) and there was a small patio, but ours was in the inside so it overlooked the parking lot. Clean and the free parking is great. The hotel location is perfect- about 2 blocks from the main downtown area with shops and restaurants. Breakfast was standard- yogurt, breads, scrambled and poached eggs, pastries, and packaged cookies/breads, but great view of the lake from your breakfast table. Wireless internet worked well. We didn't know there was a gym, sauna, massage. Overall the hotel seemed a bit expensive, but I suppose it's on par with the others in the area. Next time I might try to save by not staying right on the lake... especially since our room didn't have a view.
Large airy rooms, well furnished and well maintained, siting and staff friendliness Overrated and overpriced fixed menu (very limited) restaurant with mixed and limited ability to cope with dietary needs, Thursday night fixed and expensive menu degustion (140 euros for 2 with no choice). Breakfast buffet not replenished as items run out,
Your attention to your guests comfort was very appreciated and noticalbe. The food was excellent and serice outstanding. We look forward to a future opportunity to return and enjoy the comfortable surroundings.
Very friendly people, family driven hotel, nice location in interesting city, beautiful nature, hiking possibilities and some shopping possibilities.
In its time, the hotel must have been a beautiful building, but now the decorations are a bit tried. The gardens are very nice. Difficult to class the hotel as being 4*; more like 3*. Not value for money. The kitchen needs to learn to cook proper scrambled eggs. (Sorry to criticise, but if they're not told, they don't know and improve.
Attentive staff, easy walk to town centre, quiet location, pleasant garden and pools, good food no
Quiet and relaxing, Friendly staff No
Staff went out of their way to assist with suggestions of what to see. Accomodations were near everything. Very clean offering good service.
It was very peaceful and restful and the staff were very attentive.
Excellent first class, great hotel. Non a perfect hotel and great location
everything was excelent: panoramic view, very good service, wonderfull spa, silent and big room, good food. Worth recomending!
the view the quiet the spa the corridors smell very bad
Very relaxed; magificent setting, friendly staff, well appointed rooms, very comfortable Restraunt good but would appreciate a wider range perhaps some Italian choices as oppposed to the more Austrian selction.
Everything!..... from the lovely staff (who searched the hotel for paracetomol for my wife) to the excellent childrens play room with a climbing wall. The views were to die for and the panoramic restaurant was everything we could have wished for.
Perfect service, one of the best I have seen.
Thoroughly enjoyable. The view is unreal - absolutely amazing. Would definitely go back.
Amazing mountaintop view. Excellent dining experience.
The view is freaking outstanding, kind feels like "The Eagle's Nest" meets "W Hotel". They have a stylish sauna/pool/steam/chill area. This is a great spot for a chillout, romanic weekend.
The beautiful landscape, very nice restaurant
Good hotel, will come again.
The staff was friendly and extremely cordial. They seemed to be proud of their town of Merano and wanted to know what you thought of it. They all spoke excellent English.
Location, just beside to Terme. Indoor pool and sauna. Small room, small toilet. No sleepers are provided, so I had to go down to pool(-1 floor) barefoot.
What a fantastic hotel!! We arrived to a lovely welcome by hotel staff. Our room was spotless with a wondeful big comfy bed, and a fantastic bathroom with great bath tub! We had dinner in the restaurant on our second night which was delicious and only €10 per person. Breakfast was super and full of choice. I have fallen in love with Morano and will be back to the Burggrafler-Hof hotel as soon as possible! Only one problem, terrible pillows!!