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Pleasant and helpful staff. Nice rooms. Good location.
Well located within the city. Comfortable clean rooms. Well appointed public areas. Attentive staff that are ery obliging. Good food but over priced. Have room service available later than 11pm.
The wholen hotel's ambience and efficicncy
Nice large rooms Wi-Fi connection only in the lobby and 4 & 5 floor. Other floors only ISDN connection but hotel does not provide with connecting cable so no internet in some rooms if you don't have your own cable. That is not good if you need to work. This is 4* hotel I would expect they provide better service with internet.
Everything, nothing to say
Very spacious, original and tidy rooms. And that's not even the best: the food in the restaurant is exceptionally good.
Easy access, good breakfast and helpful staff
It was so easy to use with my wheelchair. The restaurant was excellent. The staff were all very pleasant and helpful
Close to centre of town, good size rooms, excellent choice at breakfast
We had a great experiance, the hotel is the the best in Osnabruck.
Comfortable, good food, excellent, friendly staff. Quick check-in and check-out. N/A
Pleasant staff and nice outdoor area for eating in the nice weather. Price was excellent and a good breakfast spread
Restaraunt and helpful staff Hotel name is not the one shown at the enrance, confusing
Nice and quiet, good restaurant Water on bathroom floor from the shower
Sports, spa and conference facilities, but also romantic surroundings, Good kitchen, bordering to (German) gourmet. Excellent sleep in good beds and quiet surroundings. Helpful staff at reception and in the restaurant. Generous buffet breakfast. The welcoming bottle of mineral water in the room could have been complimentary, but was charged 3.50 €. No ice or refridgerator in the room.
The family room we booked was a very good size with a hallway that led to two good size bedrooms and a modern bathroom. There was also a play area for children with toys in the hotel, and a climbing frame with swings etc outside. A very good family hotel.
Well situated, nice staff and good breakfast
Good spacious room. Free internet access. Very good restaurant
The location is good for walks and bike rides, but close to major routes to larger locations. Was a bit noisey during our stay as we were put in 'room 101', which is close to the lift and makes some noise.
the location was fantastic, the hotel beautiful and the most comfortable bed ive slept in xxx cant say theres anything bad but could do with tea and coffee facilities in the rooms
A great place to stay in Osnabruck!
The location is perfect. It is in the old town city center. Next door is one of the top restaurants in Germany "la vie". This alone is worth the stay. The hotel is charming, and the staff wonderful. We look forward to returning.
Enjoyed the excellent care of the staff - very helpful! The hotel has a lovely ambience.
very clean hotel excellent staff. I will come back if I visit Osnabruck again and Iike the location.
Easy access to city centre and unprompted provision of an extra single bed for child. Excellent breakfast. Lack of tea-making facilities. Walls outside bedroom window being repainted at 7am!
Nice staff, nice accomodation. Complete. Nice breakfast
The staff where very nice and cared about making people feel at home. The food was very good at breakfast, and dinner. No
the location and the ambiente. no cpomplaints what so ever.
The location close to the centre and market place just ouside the hotel. Good parking. One of hhe hotel receptionist could improve in English.
Free internet use, helpfullness of staff. No
As an overnighter great location and pleasant hotel and excellent location to train station No
How close it was to everything in the town
We have stayed many times at the Advena and the staff are pleasant and courteous. There appears to have been a nightclub opened near the hotel and the noise is unacceptable, the hotel gave us room directly onto this and were reluctant to change our rooms at first, stating that it was a city hotel - this is not an excuse and we have never experienced these noise levels from 11pm - 5am.
The location close to rail station, good restaurant, internet access
The hotel was in a good location for us as we needed to catch an early morning train, it was lovely and clean and the staff were very helpful and friendly, it was also only a 10 minute walk to the 'old town' Would have been really pleased if it had air conditioning.
Friendly staff and cleaniness of hotel
Excellent choice of food at breakfast.
The location is perfect if you are travelling by train - just 2 minutes walk across the square to the main railway station. Much quieter that you might expect for a hotel beside 2 railway lines and in the middle of a city, but not quiet.
Informal, good quality
Very clean, comfortable & good facilities. Food great & staff very helpful & considerate.
The charming and helpful team in a hotel with very high standards of comfort and cleanliness. The location is good in a small market town with easy access to autobahn system. The restaurant food is of a high standard
Clean and freindly Dog barking in the morning
Good hotel for one or two days city trip. Single room very small for comfort
Hotel was in an excellant position for touring the city. The staff and accomodation was perfect. nothing it was just perfect for our needs
Excellent breakfast buffet Room so small
Good location, easy hotel to stay, clean
Location, ease of access, car parking, friendly and helpful staff, nice rooms and excellent breakfasts.
Excellent breakfast and convenient location room view
Well situated in the center of the city and close to the shopping area. Quite good breakfast. First the beds were awfull, unconfortable and "noisy", impossible to turn or move without a creaky noise. The furniture is also very very simple, and minimalistic. People at the desk were nice, but unable to give any usefull information.
The hotel is located fairly cenrally in the old town and the staff were very pleasant and helpful.
Perfect location, awesome breakfast, big rooms, bathtub Wireless internet way too expensive
Excellent hotel, nice spacious rooms, small but comfortable swimming pooll, friendly staff and good breakfast
Excellent hotel not far from Osnabruck. Large and comfortabel room. Good restaurant. Very niceand location. Friendly peoples.
Friendly staff in the restaurant Very old fashioned, very basic room, poor qualty of food, not a 4 star hotel
Food in the restaurant was very good, the sauna and swimming pool area was also very enjoyable,
The warm water was turning cold all the time!
The room was lovely and very large. At breakfast there was a huge selection of hot and cold food to choose from, all very well presented. There were very few toiletries in the bathroom, a liquid soap container at sink and a container with shower cream inside the shower cubicle, but perhaps this is normal for hotels in Germany.
Location only interesting for travelling through. Notso great atmosphere. Take the luxury rooms, they are clean and good. The small rooms are terrible.
One of the best in the town considering the town is very small and you have not many option anyway...
No air conditioning in the room
Location, room overlooking busy and noisy road
The friendliness of the staff and the quality of the room and its furnishings
Size of room, a sofa, en-suite bathroom and double glazing. Car parking and location of hotel were excellent. A very limited restaurant menu.
They were friendly... The location was in the middle of nowhere. I prefer to stay Town Centre where there is choice of restaurants, etc.
The connected restaurant is excellent, free parking available.
Nice clean room. Wery good breakfast buffe, excellent restaurant. It´s a cosy place on the German countryside. No.
Staff were excellent, multi-lingual and helpful with everything. The room had clearly been used by smokers before, which as a non smoker is very noticeable and unpleasant
Very quiet location, lovely friendly staff and clean, comfortable room. Super food, something for everyone.
Friendly, helpful staff, good breakfast, clean, good pool/spa area Wifi could and should be better
Dinner at the Akzent Hotel Haus Surendorff was fantastic, the wait staff was on the spot. We stayed in Bramsche to visit the Varus battlesite, which was only a few minutes away. Great hotel & spa!
The surroundings, the staff, the food
The wellness area - the breakfast - the service
location extremely small rooms
The hotel staff were very efficient and very friendly. The restaurant (Sunday's) was excellent. No coffee making facilities in the room.
professional staff. nice young people. restaurants prices.it was too expansive related to quality of the food. rooms are getting older....
Very close to the highway
It has a good location being close to two motorways and easy to find. About 2 miles fromcity centre. We initially had problem with room rate as we were told it was 10 Euro more that booking .com stated. Having prodced booking form they agreed to reduce the rate.
Friendly reception During check-in I was asked wether I would like to have breakfast (my original booking was without). Room-price jumped from 67 to 87€ - 20€ for a simple breakfast?
very easy to be reached (close to the highway). I only spent the night during my trip to Kiel. no remarks. Everything OK for me.
It was located close to my work location the following day.
It is an alright, basic hotel. The pillow was really tiny, it's so small that you don't even notice that there is a pillow at all. For this price of the room - breakfast could have been included in the price.
Sa tranquillité, la qualité de ses petits-déjeuners The wifi in the rooms is not free
The room was very clean and large enogh for me and my wife also the bathroom was very clean the heat was workink breakfast was good No
The Westermann hotel was convenient for our visit to the Dom in Osnabruck. There was free parking in a private lot. The included breakfast was adequate. The walk was a mile or so but an easy one. No Problems.
booked a double room got a twin
Breakfast The hotel reception at night is awful (they do not know English). The internet issue is impressing. An hotel without wireless internet for free!!!!!
Perfectly nice ordinary family-run hotel a few minutes drive from the station in new part of the town; rooms old fashioned but spacious and clean. Restaurant alongside. Good value for money. Pizzeria opposite. Quiet overnight, traffic by day. Quite a long walk from the historic centre of Osnabruck.
Friendly and helpfull staff N.A
Very confortable hotel, I will surly be back
Uncomplicated No tea making facilities in room
I felt that the inclusion of a fridge and hot drinks facility was lacking and needed inclusion for a 3 star hotel in Europe Lack of the above
Easy parking, very close to city and work, nice river view, quiet and peaceful. might need air conditioning in hot summer
Great rooms with excellent equipment. Very clean, good breakfast, good location. Very quiet loaction.
view on the river with waterfall and lock from the hotel room; excellent breakfast
Impression at check in. View on river Ems. The minibar was deliberately empty and switched off. Staff refused to fill it or even to switch it on because of "bad experience with some guests abusing it".
Little touches like a small yellow plastic duck in the shower tray and glow in the dark stars on the ceiling above the bed. Welcoming reception staff with useful guidance. Free WiFi if hotel booked through internet. Beautiful location over looking the Rheine. Nothing
Easy booking nice breakfast Too cold in the room, no english translation about loundry, I didnt have duck under the shower, bed a bit too smal and blanket too short u have to pay for Wi - fi