La Citadelle Hotel Metz - MGallery Collection

The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of health and safety measures such as hand sanitizer in guest accommodation and key areas, and disinfection of high-touch surfaces.

Yes, the hotel provides private parking and an airport shuttle for guests' convenience.

Guests have praised the food quality, with comments about the delicious breakfast and outstanding restaurant offerings.

The hotel ensures enhanced cleaning, with guests appreciating the clean and big rooms and the cleanliness of the bathrooms.

The hotel staff are described as very friendly and helpful, with guests enjoying the assistance provided by the owners and the flexibility with early check-in.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, but some guests noted that there are limited areas where pets are allowed, such as the lobby. It's advisable to inquire about the specific pet policy before bringing your furry friend.

The hotel's location near the Arsenal de Metz and Metz Cathedral makes it convenient for exploring the city's attractions. Take advantage of the hotel's central location to visit these nearby sights.

While the hotel offers parking, a few guests mentioned that it can be limited and at times challenging. Consider arriving early to secure a parking spot or inquire about alternative parking options in the area.

Some guests found the room amenities to be modern and comfortable, while others noted issues such as a malfunctioning shower and broken lamps. It may be beneficial to check the room amenities upon arrival and report any issues promptly.

While the hotel's restaurant received praise for its food quality, some guests found the breakfast to be limited in choice. Exploring nearby dining options could provide a more varied culinary experience.

Several guests appreciated the flexibility of early check-in, even if it wasn't initially booked. It might be worth inquiring about this option, especially if arriving ahead of the standard check-in time.

Considering the hotel's high and low seasons, planning a visit in February for a quieter experience or in October for potentially livelier surroundings could align with personal preferences.

The hotel offers accessibility features, but some guests noted specific challenges, such as limited lighting in rooms and unconventional shower setups. Guests with accessibility needs may want to inquire further about the specific features available.

While many guests praised the friendly and helpful staff, a few mentioned instances of staff not being fully informed about certain policies or services. Clear communication with the staff could help address any potential misunderstandings.