Services and conveniences
Health and safety
Basics
Accessibility and suitability
Laundry
Dining
General
Parking and transportation
Kitchen
Bathroom
Media and entertainment
Family friendly
Bedroom
Fitness
Spa
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a variety of options with good flavor and service, making it a high point of the stay. However, some guests have mentioned that the breakfast facilities were limited and not served well due to the impact of Covid, with fewer staff to attend to guests.
How are the hotel's beds and pillows?
Guests have found the beds and pillows to be comfortable, providing a good night's sleep. However, a few guests have mentioned that the pillows were uncomfortable or too flat and soft.
Is the hotel's location convenient for sightseeing and events?
The hotel's location is highly praised, offering an unbeatable and convenient location, especially for events at the nearby Pepsi Center. However, some guests have noted that it is not very close to the city center.
What are the main highlights of the hotel's customer service?
The hotel's staff is described as very nice, friendly, and attentive, always looking to make guests feel comfortable. However, a few guests have mentioned that the front desk attention was not up to their expectations.
How is the cleanliness of the hotel's rooms and facilities?
The hotel is generally described as clean, with nice and clean rooms. However, some guests have mentioned that the hotel's installations are old and not well-maintained, and that the rooms need some updates and retouching.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on Higher Floors
Some guests reported noise issues on the first floor, so choosing a room on a higher floor might provide a quieter experience.
Consider Bringing Earplugs
A few guests mentioned noise disturbances, so packing earplugs could be helpful for light sleepers.
Explore Nearby Attractions
The hotel's proximity to attractions like Chapultepec Castle and the Museum of Frida Kahlo makes it convenient for sightseeing.
Check Out the Breakfast Options
While some guests praised the breakfast, others found it lacking in variety. It's worth exploring nearby dining options for a diverse breakfast experience.
Utilize the Nearby Banks
If you need to withdraw funds, several banks are within walking distance at the World Trade Center, providing convenient access to banking services.
Request a Room with Good Wi-Fi
Some guests experienced issues with the Wi-Fi in their rooms, so it may be beneficial to request a room with a strong and reliable Wi-Fi connection.
Take Advantage of the 24-Hour Reception
The hotel's all-hours reception provides added convenience, especially for late check-ins or any urgent assistance during your stay.
Consider the Hotel's Spa
If you're in need of relaxation, consider indulging in the hotel's spa services for a rejuvenating experience.
Inquire About Room Renovations
Some guests mentioned that the hotel's rooms were outdated, so it might be helpful to inquire about any renovated or newly furnished rooms for an updated stay.
Plan Your Visit According to Season
Considering the high season in August and low season in January, planning your visit accordingly could help avoid crowds and secure better rates.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | June | $145 | $106 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 109% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 2.1 mi | Mexico City Benito Juarez | 7.2 mi |