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Hotel Universal

Calzada de Guadalupe 25 Colonia Maza, 06270 Mexico City, DF, Mexico
+52 555 526 8581

$12+

Hotel Universal - Mexico City - Building Provided by Hotels.com
Hotel Universal - Mexico City - Bedroom Hotel Universal - Mexico City - Lobby Hotel Universal - Mexico City - Bathroom Provided by Hotels.com

Overall guest ratings

7.9/10 Good
Based on 482 reviews

Review highlights

  • 9.4
  • 9.1
  • 8.8
  • 6.9

Good to know

  • Friendly atmosphere
  • Good wifi quality
  • Clean hotel facilities

Nearby

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    About

    Just 4.7 mi (7.6 km) from the airport, Hotel Universal puts you just a 5-minute drive from Plaza de las Tres Culturas and Tlatelolco. Free perks include WiFi and self parking. Rooms offer LCD TVs and DVD players.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Free parking
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    Reviews

    Guest reviews

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    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    7.9 Good
    Based on 482 reviews
    • 9.4 "Excellent value."
    • 9.1 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
      10.0 "100% thought the service was very professional."
    • 8.0 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
    • 7.4 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 6.9 "Location is acceptable."
      6.0 "Average proximity to the city centre, said 60%."
    • 6.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "For only 67%, the bathroom was ok."
      5.4 "Only 54% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.4 "Only 64% thought the shower was ok."
    • 5.7 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.4 "Only 54% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
      5.9 "Only 59% thought the air conditioning was adequate."
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    Overall Rating

    8.2 Excellent
    Based on 327 reviews
    • 9.5 "Excellent value."
    • 8.9 "Very good internet connection."
      8.8 "88% said the wifi quality was great."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 7.4 "Good location."
    • 6.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "For only 68%, the bathroom was ok."
      5.1 "Only 51% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.1 "Only 51% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
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    Overall Rating

    8.5 Excellent
    Based on 28 reviews
    • 9.4 "Excellent value."
    • 8.9 "Great service."
    • 6.8 "Location is acceptable."
    • 6.7 "Rooms are ok."

    Overall Rating

    8.1 Excellent
    Based on 125 reviews
    • 9.3 "Excellent value."
    • 8.8 "Great service."
    • 7.7 "Good cleanliness."
    • 6.9 "Location is acceptable."
    • 6.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      6.2 "Beds were acceptable for 62%."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly atmosphere"
    "Good wifi quality"
    "Clean hotel facilities"
    data provided by TrustYou
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