Latest deals for Hotel Universal
Amenities at Hotel Universal
- Room service
- Free Wi-Fi
- Hairdryer
- 24hr front desk
- Safe
- Storage available
Reviews of Hotel Universal
Summary of reviews
Score by provider

AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a quiet location close to the metro and bus station, with easy access to popular attractions like Templo Mayor and Catedral Metropolitana de la Ciudad de México. Additionally, guests appreciate the decoration and the bottle of water provided as a welcome gesture.
Is parking available at the hotel?
Yes, the hotel provides parking, which is appreciated by guests who have their own vehicles.
How is the food quality at the hotel?
Guests enjoy the great value for money and the proximity to local restaurants. Some guests recommend a breakfast place across the road at El Quetzal for a great breakfast experience.
What can guests expect regarding cleanliness at the hotel?
Guests have mentioned that the rooms and private bathrooms are very clean, meeting their basic expectations. However, some guests have noted that the corridors can be a little smelly.
What is the best time to visit the hotel?
The low season is in March, and the high season is in July. Visitors can plan their stay accordingly to avoid peak times and enjoy a quieter experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Good Ventilation
Some guests mentioned poor ventilation in certain rooms, so consider requesting a room with better airflow to ensure a comfortable stay.
Consider Bringing Earplugs
A few guests noted that the hotel can be noisy, especially in the mornings, so packing earplugs might help ensure a good night's sleep.
Explore Nearby Dining Options
While the hotel offers room service, guests recommended exploring the nearby restaurants and eateries for a variety of dining choices.
Take Advantage of Late Check-Out
Several guests appreciated the hotel's late check-out option, allowing for a more relaxed departure.
Be Mindful of Neighborhood Safety
Some guests expressed concerns about the district's safety, so it's advisable to remain cautious, especially when venturing out at night.
Request a Room with Good Wi-Fi Signal
A few guests experienced issues with the Wi-Fi, so consider requesting a room with a strong and reliable Wi-Fi signal if internet access is essential.
Utilize the 24-Hour Front Desk
Guests appreciated the convenience of the 24-hour front desk, which can be helpful for late check-ins or any assistance required during the stay.
Consider Bringing Toiletries
While the hotel provides free toiletries, a few guests mentioned that they were not up to standard, so bringing personal toiletries might be beneficial.
Take Advantage of the Nearby Metro
The hotel's proximity to the metro was praised by several guests, making it a convenient transportation option for exploring the city.
Check for Room Upgrades
Some guests mentioned differences in room sizes and amenities, so it may be worth inquiring about potential room upgrades for a more comfortable stay.
Location
What's nearby
- Plaza Garibaldi1.1 mi
- Catedral Metropolitana de la Ciudad de México1.3 mi
- Paseo de la Reforma1.4 mi
- National Palace1.4 mi
- Plaza de la Constitucion1.5 mi
- Museo de Arte Popular1.7 mi
- Zona Rosa2.9 mi
- El Ángel de la Independencia3.1 mi
- The St. Regis Mexico City3.4 mi
- Estadio GNP Seguros3.9 mi
- Autodromo Hermanos Rodriguez4.2 mi
- Chapultepec Forest4.7 mi
Policies
Check-in/Check-out | Check in anytime after 7:00 AM, check out anytime before 2:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
KAYAK's top tips for your stay at Hotel Universal
FAQs when booking at Hotel Universal
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See most recommended stays in Mexico CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.0 | 2.9 mi | Mexico City Benito Juarez | 3.9 mi |