Pros (+) Some how they kept my 100$ security deposit cause of some expenses that they made up didn’t even eat in the hotel
4 stars
Grand Beach Hotel
Photos of Grand Beach Hotel
Overview
The Grand Beach Hotel is known for its stunning ocean views, beachfront location and proximity to South Beach and the Miami Beach Convention Center. Although the hotel has been around since 2009, it was completely renovated in 2018. The lobby has a grand and regal appearance, while all of the rooms are tranquil and decorated in a contemporary manner. Guests will be able to find many things to do at the hotel even if they stay onsite.
Seven different suites are available at Grand Beach Hotel. The King Pool View Suite is equipped with a king-sized bed and a full-sized sleeper sofa, while the Ocean Front Suite can come with one king bed or two double beds. Guests who are looking for a larger space can check out the Two-Bedroom Corner Suites and Penthouse Suites that can fit up to six guests and are approximately 840 square feet.
All of the rooms will come with many amenities. Every single one has an ocean-front view that is memorable. There are two beach-front pools and hot tubs. A 24-hour fitness center is available, as well as room service. Guests who are looking for extra rest and relaxation can take advantage of the massage and spa services that can even take place in the room, on the beach, or poolside.
Visitors can dine at the Chez Gaston Restaurant. It offers a breakfast buffet, as well as lunch and dinner services. There's an espresso bar for enjoying a cup of coffee or grabbing ice cream for the kids. The Grand Beach Hotel also has a pool bar for refreshing cocktails. For guests wanting to adventure off the property, there are various recreational activities nearby such as scuba diving, windsurfing, and yacht tours.
Latest deals for Grand Beach Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Beach Hotel
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Ice maker
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Conference rooms
- Ticket service
- Safety deposit box
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Bicycle rental
- Fishing
- Golf
- Snorkeling
- Water sport facilities (on site)
- Windsurfing
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
General
- Family rooms
- Storage available
- Sea view
- Rooftop
- Seating area
- Sofa
- Telephone
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Massage
- Pool bar
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Library
- TV
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Children's high chair
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Beach Hotel
7.5
Good
4284 verified ratings
Wonderful
1456
Very good
685
Good
706
Okay
408
Fair
399
Mediocre
231
Poor
399
Summary of reviews
Guests say
Guests showed great dissatisfaction regarding 'cleanliness', particularly highlighting dirty floors, lack of maintenance, and inadequate cleaning services. The 'service' aspect was also a major complaint, with many guests experiencing poor customer service and long wait times for assistance. On a positive note, the hotel's 'location' consistently received praise for its proximity to the beach and convenient access to local attractions.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
1715 reviews
8.2 out of 10
82 reviews
8.3 out of 10
28 reviews
All reviews
Pros (+) wasn't served breakfast. rude waiters
Cons (-) where do we start? 1. Front Office Manager never answers calls - no matter how urgent 2. No one answers the phone when a guest calls - you have to schlepp downstairs to the front deks and wait in line with a load of folks equally upset 3.the worst customer service ever. I forgot something in my room - think anyone cares?
Pros (+) The rooms are big and comfortable. The hotel overall is very good looking.
Cons (-) They are short on staff and need a better administration of the amenities. The hotel "coffee area" is overpriced. They need to organize their valet and bellmen, i waited more than an hour for them to bring my car to the front, thank God i was early for my flight!
Pros (+) Rooms were nice and clean
Cons (-) Poor customer service, staff didn’t seem to care much about requests that were made and executing in a timely fashion. Only limited elevators to cater to all the floors in the hotel which always meant a wait ! Only one restaurant on site so not much options in terms of on site dining ! You are much better off staying at the Fountain Bleu !!
Pros (+) We had a great time. The pool and Beach facilities and services are amazing. Views from the beachfront rooms and the balcony were breathtaking. Everything was fine and the staff were good - polite and attentive.
Cons (-) For the price, we were expecting luxury and thoughtfulness. It takes way too long for valet to bring your car (15-20 mins). The wait for an elevator can be 10 mins. You can't walk to any restaurants or shopping. The rooms are just a little bit less than perfectly clean. The beds are full size or king - not queen, so be sure of what you are getting at booking.
Cons (-) Now they have 2 grand beach hotel both in collins ave one is in surfiside the other is 60blocks down in miamia beach very very misleading i booked the wrong one they would not accept it in the other And wouldnt fully refund my reservacion
Pros (+) Location was good. Room was good.
Cons (-) Rooms had dirty floor. Moldy bathroom ceiling. The iron made an iron stain in my clothes. I tried calling manager several times, no answer and no call back even after leaving a few messages.
Pros (+) The Help wa exotic
Cons (-) The Help was exotic. The language barrier was hard to overcome. We spent 2 hours by the front desk upon arrival. They lost our reservation. We had a terrible experience. But the dis comp us on alcoholic drink
Pros (+) Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Cons (-) The pillows are way too big and stiff.
Pros (+) The Grand Beach had it all, great service, great food, great beach, great location. Beautiful huge room with everything I needed in great condition and so clean, I can still feel the white carpet on my bare feet.
Cons (-) It rained a little, other than that , perfect, I would go there again, or everytime I went to Miami beach.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Grand Beach Hotel?
Grand Beach Hotel offers a variety of amenities including two beach-front pools and hot tubs, a 24-hour fitness center, massage and spa services, and a pool bar for refreshing cocktails.
What can guests expect from the dining options at Grand Beach Hotel?
Guests can enjoy dining at the Chez Gaston Restaurant, which offers a breakfast buffet, as well as lunch and dinner services. There's also an espresso bar for enjoying a cup of coffee or grabbing ice cream for the kids.
When is the best time to visit Grand Beach Hotel?
The high season at Grand Beach Hotel is in December, offering a great time to experience the stunning ocean views and beachfront location. However, the low season in August can also be a good time to visit for a more relaxed experience.
What are some common concerns about Grand Beach Hotel?
Some guests have expressed concerns about the cleanliness of the rooms, broken hot tubs, unhelpful staff, and the need for improvements in the check-out and credit card billing process.
How are the beds and cleanliness at Grand Beach Hotel?
While some guests have mentioned the large rooms and nice views, there have been concerns about the cleanliness of the rooms, including dirty towels and poor cleaning. Additionally, some guests found the beds uncomfortable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Off-Peak Season
Some guests suggested visiting in August as it is considered the low season, which may result in fewer crowds and potentially lower rates.
Check for Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with dirty rooms and bathrooms. It's advisable to double-check the room's cleanliness upon arrival.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Miami City Ballet, Holocaust Memorial, and Lincoln Road provides guests with ample off-site entertainment options.
Be Mindful of Resort Fees
Several guests expressed dissatisfaction with the resort fees, advising future guests to consider the value of the fees in relation to the amenities provided.
Upgrade for Extra Space
Consider upgrading to a Two-Bedroom Corner Suite or a Penthouse Suite if traveling with a group for more space and comfort during your stay.
Utilize On-Site Services
Take advantage of the massage and spa services offered, which can be enjoyed in-room, on the beach, or poolside for added relaxation.
Check for Maintenance Issues
Some guests reported maintenance issues such as broken hot tubs and low water pressure in showers. It's advisable to inquire about the status of such amenities before booking.
Consider Transportation Options
While the hotel offers valet parking, guests mentioned that parking can be expensive. Exploring alternative transportation methods or parking options nearby may be worth considering.
Family-Friendly Amenities
Families traveling with children can benefit from the kids' outdoor play equipment and kids' meals offered at the hotel, providing added convenience and entertainment for younger guests.
Location
4835 Collins Avenue, Miami Beach, FL 33140
What's nearby
- Miami City Ballet1.9 mi
- Holocaust Memorial of the Greater Miami Jewish Federation2.2 mi
- Fillmore Miami Beach2.3 mi
- Peter Lik Miami2.5 mi
- Lincoln Road2.5 mi
- Miami Beach Architectural District2.8 mi
- Lummus Park3 mi
- Art Deco Museum3.1 mi
- Ocean Drive3.3 mi
- Jewish Museum of Florida3.7 mi
- Surfside Beach4.1 mi
- South Pointe Park4.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Beach Hotel
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $388 |
Average price (weekend night) | $419 |
When to book a room at Grand Beach Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Grand Beach Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Miami BeachGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Miami |
Distance to airport | 10.5 mi |