Pros (+) Some how they kept my 100$ security deposit cause of some expenses that they made up didn’t even eat in the hotel
Latest deals for Grand Beach Hotel Miami Beach
-
Deals from
$141
•Cheapest rate per nightCompare prices for King room, Queen room and 48 more Grand Beach Hotel Miami Beach deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Grand Beach Hotel Miami Beach
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Reviews of Grand Beach Hotel Miami Beach
7.9
Good
4664 verified ratings
Wonderful
1608
Very good
751
Good
750
Okay
429
Fair
425
Mediocre
254
Poor
447
Summary of reviews
Guests say
Many guests were dissatisfied with the service, citing issues such as unhelpful staff, poor response to complaints, and problems with amenities like room service and valet. Cleanliness was another frequent concern, with several reviews mentioning dirty rooms, bathrooms, and public areas. The hotel's location received mixed feedback: some appreciated its proximity to the beach, while others found it inconvenient due to a lack of nearby attractions or shops. Overall, negative experiences with service and cleanliness were the most prominent themes.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
1891 reviews
8.2 out of 10
119 reviews
9.8 out of 10
1 review
6.7 out of 10
10 reviews
All reviews
Pros (+) wasn't served breakfast. rude waiters
Cons (-) where do we start? 1. Front Office Manager never answers calls - no matter how urgent 2. No one answers the phone when a guest calls - you have to schlepp downstairs to the front deks and wait in line with a load of folks equally upset 3.the worst customer service ever. I forgot something in my room - think anyone cares?
Pros (+) The rooms are big and comfortable. The hotel overall is very good looking.
Cons (-) They are short on staff and need a better administration of the amenities. The hotel "coffee area" is overpriced. They need to organize their valet and bellmen, i waited more than an hour for them to bring my car to the front, thank God i was early for my flight!
Pros (+) Rooms were nice and clean
Cons (-) Poor customer service, staff didn’t seem to care much about requests that were made and executing in a timely fashion. Only limited elevators to cater to all the floors in the hotel which always meant a wait ! Only one restaurant on site so not much options in terms of on site dining ! You are much better off staying at the Fountain Bleu !!
Pros (+) We had a great time. The pool and Beach facilities and services are amazing. Views from the beachfront rooms and the balcony were breathtaking. Everything was fine and the staff were good - polite and attentive.
Cons (-) For the price, we were expecting luxury and thoughtfulness. It takes way too long for valet to bring your car (15-20 mins). The wait for an elevator can be 10 mins. You can't walk to any restaurants or shopping. The rooms are just a little bit less than perfectly clean. The beds are full size or king - not queen, so be sure of what you are getting at booking.
Cons (-) Now they have 2 grand beach hotel both in collins ave one is in surfiside the other is 60blocks down in miamia beach very very misleading i booked the wrong one they would not accept it in the other And wouldnt fully refund my reservacion
Pros (+) Location was good. Room was good.
Cons (-) Rooms had dirty floor. Moldy bathroom ceiling. The iron made an iron stain in my clothes. I tried calling manager several times, no answer and no call back even after leaving a few messages.
Pros (+) The Help wa exotic
Cons (-) The Help was exotic. The language barrier was hard to overcome. We spent 2 hours by the front desk upon arrival. They lost our reservation. We had a terrible experience. But the dis comp us on alcoholic drink
Pros (+) Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Cons (-) The pillows are way too big and stiff.
Pros (+) The Grand Beach had it all, great service, great food, great beach, great location. Beautiful huge room with everything I needed in great condition and so clean, I can still feel the white carpet on my bare feet.
Cons (-) It rained a little, other than that , perfect, I would go there again, or everytime I went to Miami beach.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities available at Grand Beach Hotel?
Grand Beach Hotel offers a variety of amenities including two beach-front pools and hot tubs, a 24-hour fitness center, massage and spa services, and a pool bar for refreshing cocktails.
What can guests expect from the dining options at Grand Beach Hotel?
Guests can enjoy dining at the Chez Gaston Restaurant, which offers a breakfast buffet, as well as lunch and dinner services. There's also an espresso bar for enjoying a cup of coffee or grabbing ice cream for the kids.
When is the best time to visit Grand Beach Hotel?
The high season at Grand Beach Hotel is in December, offering a great time to experience the stunning ocean views and beachfront location. However, the low season in August can also be a good time to visit for a more relaxed experience.
What are some common concerns about Grand Beach Hotel?
Some guests have expressed concerns about the cleanliness of the rooms, broken hot tubs, unhelpful staff, and the need for improvements in the check-out and credit card billing process.
How are the beds and cleanliness at Grand Beach Hotel?
While some guests have mentioned the large rooms and nice views, there have been concerns about the cleanliness of the rooms, including dirty towels and poor cleaning. Additionally, some guests found the beds uncomfortable.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Off-Peak Season
Some guests suggested visiting in August as it is considered the low season, which may result in fewer crowds and potentially lower rates.
Check for Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with dirty rooms and bathrooms. It's advisable to double-check the room's cleanliness upon arrival.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Miami City Ballet, Holocaust Memorial, and Lincoln Road provides guests with ample off-site entertainment options.
Be Mindful of Resort Fees
Several guests expressed dissatisfaction with the resort fees, advising future guests to consider the value of the fees in relation to the amenities provided.
Upgrade for Extra Space
Consider upgrading to a Two-Bedroom Corner Suite or a Penthouse Suite if traveling with a group for more space and comfort during your stay.
Utilize On-Site Services
Take advantage of the massage and spa services offered, which can be enjoyed in-room, on the beach, or poolside for added relaxation.
Check for Maintenance Issues
Some guests reported maintenance issues such as broken hot tubs and low water pressure in showers. It's advisable to inquire about the status of such amenities before booking.
Consider Transportation Options
While the hotel offers valet parking, guests mentioned that parking can be expensive. Exploring alternative transportation methods or parking options nearby may be worth considering.
Family-Friendly Amenities
Families traveling with children can benefit from the kids' outdoor play equipment and kids' meals offered at the hotel, providing added convenience and entertainment for younger guests.
Location
4835 Collins Avenue, Miami Beach, FL 33140
What's nearby
- Temple Beth Sholom0.9 mi
- Collins Avenue1.8 mi
- Miami City Ballet1.9 mi
- Miami Beach Convention Center2.2 mi
- Miami Beach Botanical Garden2.2 mi
- Holocaust Memorial of the Greater Miami Jewish Federation2.2 mi
- Fillmore Miami Beach2.3 mi
- Lincoln Road2.5 mi
- Miami Beach Architectural District2.8 mi
- Flamingo Park3 mi
- Lummus Park3 mi
- Wolfsonian-FIU3.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Beach Hotel Miami Beach
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $235 | $212 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 132% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Grand Beach Hotel Miami Beach
Which month has the cheapest rates at Grand Beach Hotel Miami Beach?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Grand Beach Hotel Miami Beach is September, with an average nightly rate of $212. The most expensive month is December at $550 per night.
What is the cheapest day to book Grand Beach Hotel Miami Beach?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Grand Beach Hotel Miami Beach is Sunday, with an average nightly rate of $184. The most expensive day is Thursday at $338 per night.
How far in advance should you book Grand Beach Hotel Miami Beach?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Grand Beach Hotel Miami Beach, book around 11 weeks in advance. This could save you approximately 58% compared to booking last minute.
KAYAK's top tips for your stay at Grand Beach Hotel Miami Beach
FAQs when booking at Grand Beach Hotel Miami Beach
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Miami BeachGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.9 mi | Miami | 10.5 mi |