Customer service experience was poor
Close to the beach, literally like 30 seconds.
Other than that it looks absolutely nothing like it did in the picture. Like NOTHING. Water didn't get hot 5 of the 6 days we spent there. Customer service with me and other customers that I observed while in the lobby was despicable.
More like a hostel
Nothing is was gross
Everything..... tv didn't work, I slept with my clothes on and used an undershirt as a pillow bathroom towels had stains in them and bathroom was just disgusting took a shower with sandals on. The blonde hair lady is rude and talked like one of the actors from that hostel movie.
Cheap for a reason
It was cheap.
No parking; expensive parking around the hotel. Really small. No hot water. Window was pointing at the laundry room. Cracked paint. Tiny beds.
Good for a one night stay
Found out when I got to the airport that this hotel doesn't provide a shuttle, which is why I chose it. It was a hassle to get there. When we got there they wouldn't compensate us for bus fares even though their hotel was listed used airport shuttle. Front desk wasn't helpful or nice.
The pictures on the wall.
Hairs in the shower.
everything. First up our room was not cleaned from the previous guests upon check in. Giving them the benefit of the doubt we gave them time to fix this. Upon return to our room at the end of the evening, it was STILL not cleaned. And argument ensued with the staff who suggested that there was nothing they could do, even after offering that we ourselves would change the bed sheets if they provided new ones. Finally the one concierge they had on staff was persuaded to clean the room for us Eventualy. No hot water, run down rooms. Run away from this place as far as you can.
Location. Very close to the beach.
Poor internet. Old facilities.
With a stay at Hotel Pierre, you'll be centrally located in Miami Beach, within a 15-minute drive of Lincoln Road Mall and Lummus Park Beach. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Based on 1,623 reviews
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