Riviera Suites South Beach

I got this room online because it featured a great price and needed to stay close by for appointment at 7:00 in morning. Once we arrived check in took 45 minutes of standing and staring at two very slow receptionists having numerous credit card issues. After finally arriving in our room we hit up the ice cold rooftop pool and came back for a shower...after which someone started to enter our room when we were stark naked coming out of shower!!! Apparently their computer went down and they re assigned our room to someone else! The sheets were unchanged from previous people who stayed...after getting free dinner from manager we had housekeeper change the bed. As she was leaving she didn't change pillowcases...when I asked her she said pillowcases??? Like....why would I do that!?!? In the morning I called for my overpriced (32.00 a night) valet parked car...at 6:15...at 6:50 still NO CAR!!! Arrived at my appointment (whole reason I was staying there!) 15 mins late completely starving since...

I stayed  with my boyfriend at this hotel in August. We both loved it.  Our room was excellent, the bed was awesome, very clean, plenty of towels and came with a very nice size balcony.  The hotel staff was very kind and helpful (except for the lady with the short died blond hair cut at the guest check in site and the black bartender at the happy hours time). The complementary breakfast was alright, but the coffee was excellent.  We loved the location of the hotel with plenty of young people hanging around and the very close distance from the beach.  Right across from the hotel, there is a convenient store that you can buy beer, cigarette and many other things. This store also sells delicious food that is cheap.  Lots of people go there to get food, so get there earlier if you need to buy the food, as the food sells fast (I think they start selling the food around 11:00 a.m.).  We also loved the roof top swimming pool, which was an additional plus to the modern/colorful deco of the hot...

Our overall experience at the Riviera was average. The Pros: Free airport shuttle service. Free (one-hour) happy hour bar service. The hotel is located just off of Collins Ave, which was convenient to the social scene The Cons: The room was small and not very functional, i.e., wash room and mirror in the main room (we did have a smaller suite). There was an incredible amount of outside noise that was distracting the entire weekend. The only thing we could hear all weekend was the sound of the customers above. Banging, stomping, walking... I thought they were moving furniture or doing some weekend construction. To me, this cancels out all of the above Pros. Sorry. The window view was pathetic. We just kept our window curtains closed the entire time. Moreover, service was just average with nothing exceptional. Our stay was just average with this hotel and we will now consider staying at a larger known hotel with better acoustic barriers.

Don't stay here unless you plan on sleeping in the wrong room!  Upon check-in, they gave me a studio instead of a 1 bedroom deluxe which is what I paid for. They lie about the description of what a 1 bedroom is.  They feel that because a studio has a kitchen and dining area (plus a bed in the room) that it can be called a 1 bedroom deluxe room. The shower did not have any door, so water was all over the floor every time I showered.  So much so, that the bedroom wood floors were warped and coming up off the floor at the entrance from the bathroom. I couldn't turn off one of the lamps because the switch was broken.  When I called for assistance, he just took off the switch knob from another lamp in the room and told me to use the switch for that lamp, to accommodate the one that was broken. The decor is NOT South Beach - dark wood paneling everywhere, including the bathroom!  The living room had some type of animal print as and area carpet. I will never stay at this hotel again!  There a...

Enjoyed my stay here. Staff was awesome, room was clean and comfortable. A little farther from the beach that I expected but very close to convention center, only a 2 block walk. Really enjoyed sitting out side in the comfortable couches/chairs watching people and relaxing

I enjoyed the trip would love to go again and hopefully with a friend..

So I went with my boyfriend to this hotel for my birthday late August early September and I can honestly say this is a very very beautiful hotel. They do offer you free shuttle service that comes every hour from Miami Airport to the hotel, every night between seven and eight o'clock they have free happy hour, room service at your request, they even printed out stuff for us at the front desk. They were very helpful with cab services and when it was a little issue with our rooms they fixed it within a matter of 45 minutes and gave us a comp bottle of champagne for our troubles. The only con is when you get to the hotel they do take off $100 for a maintenance fee that you are returned back at the end of your stay and they charge you $15 per night for a surcharge fee so because we stayed for 4 nights it came up to about $67.80 but you can take that away from the hundred dollars. It's about a block away from the beach in a block away from the strip along the line is happening but its far en...

I was completley satisfied and amazed of how beautiful, modern and new with 30's Deco influence it had. Roof top pool and all the resort amenities provided just like an expensive hotel. Resort fee was worth it of 15$. i paid that at other miami hotels that had no resort period.Staff were attentive and great. I stayed in the Balcony phase. There are 3 phases including an original 1930s remodeled phase. Also one pool on ground level. Only gripe is that they added a surcharge after of 30 $....on top of resort fee. I asked why and they said different things. That knocked a star out of 5 to 4 star Hotel.

I have been to South Beach a number of times and this is by far my FAVORITE hotel. The hotel is just one block off Collins Ave and a few blocks away from the hubbub of activity - so if you need to be RIGHT IN IT, you won't be happy, but it is SO pretty, and so cute and so romantic, it was perfect for us! The room was adorable and beautiful and the staff was friendly and helpful and accomodating. Breakfast - not so great, but that was not why we were there. Everything else was fabulous. Can't wait to stay there again!