Pros (+) Great rooms, great staff, great food, great pool, great location. SLS hits it on all levels!
4 stars
SLS South Beach
Photos of SLS South Beach
Overview
SLS Hotel South Beach is where beachside luxury meets exciting nightlife in Miami, Florida. The hotel offers personalized services for a memorable and unique experience.
Guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite have full access to Tier 1 Inclusions. Tier 1 includes airport pickup and drop off for out of town visitors and priority parking for local guests as well as branded gifts, 24/7 personalized service and amenities, and more. Tier 2 Inclusions are available for guests enjoying The Villa Penthouse and Tower Penthouse. Guests in Tier 2 are offered all of the services of Tier 1 as well as access to Jetsmarter, a VanDutch yacht cruise, and a geo-locating luggage tag.
SLS Hotel South Beach offers two onsite restaurants, an 8,000 square foot poolside lunch and drink area, as well as the Bar Centro by José Andrés. At Katsuya, guests have the privilege of experiencing the impressive creating of Master Sushi Chef Katsuya Uechi. Locally inspired dishes are prepared by the playful and impressive José Andrés at Bazaar.
The endless amenities at the SLS Hotel South Beach are enough to keep guests entertained, but the hotel encourages everyone to enjoy the surrounding city and beaches. The Lincoln Road Mall is just an 11-minute walk from the hotel. The mall not only full of shopping, but it is also home to the New World Center and Soundscape Park. Furthermore, the Miami Beach Convention center and Miami Beach Botanical Garden are located about a ½ mile away.
SLS Hotel South Beach prioritizes the guests’ experiences. With personalized services and prime location, this hotel is a great choice for beachgoers, city explorers, nightlife enjoyers, and even those who prefer to lounge at the hotel with an oceanside view all day long.
Latest deals for SLS South Beach
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SLS South Beach
- Private beach
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
General
- Window
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool
- Pool bar
- Heated pool
- Outdoor pool
- Pool towels
- Pool with a view
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Valet parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Workspace
- Desk
Things to do
- Evening entertainment
Fitness
- Fitness center
Reviews of SLS South Beach
7.2
Good
1266 verified ratings
Wonderful
397
Very good
176
Good
199
Okay
124
Fair
135
Mediocre
73
Poor
162
Summary of reviews
Guests say
Guests frequently reported issues with service and cleanliness at the hotel, with many expressing dissatisfaction over the lack of room cleaning and poor customer service experiences. However, some guests appreciated the location and certain amenities, highlighting the friendly staff in specific areas. Overall, while there are positive elements, the negative experiences seem to dominate the feedback.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
613 reviews
6.3 out of 10
26 reviews
8.3 out of 10
22 reviews
7.7 out of 10
9 reviews
All reviews
Pros (+) Unfortunately nothing.
Cons (-) Experienced an absolutely terrifying check-in experience by a Ms. Yomaira, causing us to cut our stay and leave after one night. Were treated with disrespect and subpar to the expected service to be provided by comparable hotels of the same class. However, in my experience with the Beverley Hills SLS Hotel, the above review of not a reflection of the staff as a whole of these hotels.
Pros (+) Everything about the place is ascetically pleasing, staff is super nice, people are cool and laid back, I brought my three small children there and everyone treated them like they were the cool kids on the block haha. They had a ball, and we felt comfortable, being young parents it's hard to find somewhere to go that's a good balance for our type of family.
Cons (-) Rooms are a little small and food and drink prices a little steep.
Pros (+) The room, the bathtub, the decor, the food, the pool.
Cons (-) Customer service needs to improve radically, for such an expensive hotel, they're lacking of guest assistant. Just stayed for one day and encountered that the guest services speaks way to fast and they give you too many directions. Couldn't make it to the pool through the side pool because it was close even for the guests. Things that they didn't told us. The waitress at the bar acted null. Called...
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Pros (+) Great pool party
Cons (-) Rude front desk staff
Pros (+) The beach staff was friendly.
Cons (-) I didn't like the front desk personnel. Everything we requested the answer was always no. Also, our room wasn't cleaned all day. I had to request for the room to be cleaned when we left for dinner in the evening. Once we returned late at night no towels were left for us. Had to request at 2am.
Pros (+) The pool was great.
Cons (-) Small rooms expensive everything.
Pros (+) The staff was so friendly and professional
Cons (-) The room although it was gorgeous was quite small and there wasn't any room to keep hung of folded clothes
Pros (+) pool area is nice
Cons (-) Staff was friendly at first but did nothing to accommodate us even though we were staying for 5 nights and had 2 rooms and lost or luggage for a few hours by accidentally sending it to another hotel. Room can barely fit 1 person. Food was so overpriced by the pool. Has a snobby vibe. Would never go back, checked out early to go to another hotel..
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings for guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite?
Guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite have full access to Tier 1 Inclusions, which include airport pickup and drop off for out of town visitors, priority parking for local guests, branded gifts, 24/7 personalized service and amenities, and more.
What practical information can you provide about the hotel's onsite restaurants?
SLS Hotel South Beach offers two onsite restaurants, Katsuya and Bazaar by José Andrés, where guests can enjoy locally inspired dishes and the impressive creations of Master Sushi Chef Katsuya Uechi. Additionally, guests can experience the Bar Centro by José Andrés.
What can guests expect in terms of cleanliness at the hotel?
While some guests have expressed concerns about cleanliness, the hotel prioritizes daily housekeeping, provides hand sanitizer in guest accommodation and key areas, and ensures that staff follow all safety protocols as directed by local authorities.
When is the best time to visit the hotel?
The high season at SLS South Beach is in February, offering a vibrant atmosphere and exciting nightlife. However, guests can also enjoy the hotel's endless amenities and prime location during the low season in July.
What practical information can you provide about parking at the hotel?
The hotel offers parking and valet parking for guests, ensuring convenience and ease of access during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Tier 1 and Tier 2 Inclusions
Guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite have access to Tier 1 Inclusions, including airport pickup, priority parking, and personalized service. Those in Tier 2 also have access to exclusive experiences like Jetsmarter and a VanDutch yacht cruise.
Explore Nearby Attractions
The hotel's prime location allows easy access to attractions like Lincoln Road Mall, the Miami Beach Convention Center, and Miami Beach Botanical Garden, all within walking distance.
Enjoy Onsite Dining
Guests praised the onsite restaurants, particularly Katsuya and Bazaar, for their locally inspired dishes and impressive cuisine.
Be Mindful of Noise Levels
Some guests reported loud pool parties, so if you prefer a quieter experience, it's advisable to check if any events are scheduled during your stay.
Utilize Complimentary Services
The hotel offers complimentary bike rentals, making it convenient to explore the boardwalk and nearby areas.
Check Room Size and Amenities
Some guests found the rooms to be smaller than expected, so it's worth considering room size and amenities when making a reservation.
Be Informed About Additional Fees
Some guests were surprised by additional fees, such as a resort fee and charges for late check-out. It's recommended to inquire about all potential fees before booking.
Consider Noise Levels
Some guests mentioned noise disturbances from neighboring rooms and housekeeping carts. Requesting a room away from high-traffic areas may help ensure a more peaceful stay.
Engage with the Concierge
While some guests had issues with the concierge, others found the staff to be friendly and helpful. Engaging with the concierge for recommendations and assistance could enhance your experience.
Location
1701 Collins Avenue, Miami Beach, FL 33139
What's nearby
- Fillmore Miami Beach0.3 mi
- Miami Beach Convention Center0.3 mi
- Miami City Ballet0.4 mi
- Miami Beach Botanical Garden0.5 mi
- Lincoln Road0.5 mi
- Holocaust Memorial of the Greater Miami Jewish Federation0.5 mi
- Miami Beach Architectural District0.6 mi
- Lummus Park0.8 mi
- Flamingo Park0.8 mi
- Wolfsonian-FIU0.8 mi
- Ocean Drive1.1 mi
- Jewish Museum of Florida1.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SLS South Beach
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $429 |
Average price (weekend night) | $383 |
When to book a room at SLS South Beach
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at SLS South Beach
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See most recommended stays in Miami BeachGood to know
Value for money | 6.7 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Miami |
Distance to airport | 9.8 mi |
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