Rooms available at SLS South Beach
Reviews of SLS South Beach
|""Great staff, excellent service""||(in 23 reviews)|
|"The Location and food are phenomenal!"||(in 16 reviews)|
|"We absolutely loved this hotel."||(in 24 reviews)|
|""Tiny rooms, filthy hallways""||(in 33 reviews)|
|"Would not return to the hotel."||(in 22 reviews)|
|"Terrible cumstomer service and management team !"||(in 18 reviews)|
Time of year
Show reviews that mention
|staff from the beach||in 162 reviews|
|great location||in 139 reviews|
|beach and pool||in 136 reviews|
|best hotel||in 92 reviews|
|south beach||in 89 reviews|
|room was very small||in 80 reviews|
|room service||in 76 reviews|
|great service||in 75 reviews|
|food was great||in 40 reviews|
|ocean view||in 38 reviews|
|front desk||in 37 reviews|
|sls||in 18 reviews|
|dollars extra||in 6 reviews|
|great hotel||in 6 reviews|
|little touches||in 6 reviews|
|incorrectly charged||in 4 reviews|
Very Chic Hotel
Great rooms, great staff, great food, great pool, great location. SLS hits it on all levels!
Experienced an absolutely terrifying check-in experience by a Ms. Yomaira, causing us to cut our stay and leave after one night. Were treated with disrespect and subpar to the expected service to be provided by comparable hotels of the same class. However, in my experience with the Beverley Hills SLS Hotel, the above review of not a reflection of the staff as a whole of these hotels.
My Favorite SB Hotel
Everything about the place is ascetically pleasing, staff is super nice, people are cool and laid back, I brought my three small children there and everyone treated them like they were the cool kids on the block haha. They had a ball, and we felt comfortable, being young parents it's hard to find somewhere to go that's a good balance for our type of family.
Rooms are a little small and food and drink prices a little steep.
Don't Went Too Crazy About It
The room, the bathtub, the decor, the food, the pool.
Customer service needs to improve radically, for such an expensive hotel, they're lacking of guest assistant. Just stayed for one day and encountered that the guest services speaks way to fast and they give you too many directions. Couldn't make it to the pool through the side pool because it was close even for the guests. Things that they didn't told us. The waitress at the bar acted null. Called the valet 30 minutes before I went downstairs to have my car ready and waited 25 minutes more do some dumb excuses from the valet guy, then when I claimed he started to argue with me. My fiance spent in total $500 for one night and it was a HORRIBLE experience. Never coming back.
Great pool party
Rude front desk staff
About SLS South Beach
SLS Hotel South Beach is where beachside luxury meets exciting nightlife in Miami, Florida. The hotel offers personalized services for a memorable and unique experience.
Guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite have full access to Tier 1 Inclusions. Tier 1 includes airport pickup and drop off for out of town visitors and priority parking for local guests as well as branded gifts, 24/7 personalized service and amenities, and more. Tier 2 Inclusions are available for guests enjoying The Villa Penthouse and Tower Penthouse. Guests in Tier 2 are offered all of the services of Tier 1 as well as access to Jetsmarter, a VanDutch yacht cruise, and a geo-locating luggage tag.
SLS Hotel South Beach offers two onsite restaurants, an 8,000 square foot poolside lunch and drink area, as well as the Bar Centro by José Andrés. At Katsuya, guests have the privilege of experiencing the impressive creating of Master Sushi Chef Katsuya Uechi. Locally inspired dishes are prepared by the playful and impressive José Andrés at Bazaar.
The endless amenities at the SLS Hotel South Beach are enough to keep guests entertained, but the hotel encourages everyone to enjoy the surrounding city and beaches. The Lincoln Road Mall is just an 11-minute walk from the hotel. The mall not only full of shopping, but it is also home to the New World Center and Soundscape Park. Furthermore, the Miami Beach Convention center and Miami Beach Botanical Garden are located about a ½ mile away.
SLS Hotel South Beach prioritizes the guests’ experiences. With personalized services and prime location, this hotel is a great choice for beachgoers, city explorers, nightlife enjoyers, and even those who prefer to lounge at the hotel with an oceanside view all day long.
based on 774 reviews
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