I really enjoyed the decor and look of the place. Charming and modern. The room was clean, bathroom clean. Staff very nice and made you feel like a friend rather than a stranger.
Nothing to say.
I really enjoyed my star
The hotel has an attached hotel/tiki bar. The food is pretty good!
The rooms come off as a little small, but there is still plenty of space. I plan on dtaying at this hotel again. Sometime it wasnice
The hotel staff were very nice and accommodating
The staff and the management especially the manager Mathew were all awesome he was such a class act from the beginning of our stay to the end.
Management was very professional and polite. Very well maintained and clean hotel. 1block to the beach and lots of things to do as well.
Great location, rude staff
This hotel is right in the middle of south beach and is one of the classic boutique hotels left. It also has nice neon green lighting which makes it stick out and easy to find. Since many of the hotels are getting upgraded in Miami Beach, hotel prices are going up, but the Kent is usually reasonable.
After I checked out the next day, I left my bags there and walked around for a while. When I returned I wanted to charge my phone and look a couple things on the internet before leaving Miami. The guy at the desk “we can’t have you hanging around here”. I won’t be hanging around or giving business to the Kent hotel anymore. I’ll pay more and stay at a place known for customer service.
The front desk person was very polite and inviting. We asked for early check in and they let us know when the room was ready. The bed was very soft as we're the pillows. The shower had a rain showerhead which had great pressure. The restaurant next door offered 20% to hotel guests. Literally 1 block from the beach. They give you towels to take to the beach.
They didn't have free breakfast.
Great staff. Loved the on site restaurant! Very close to the beach and in the middle of SoBe!
Beds not so comfortable
Staff very courteous and helpful.
No parking available and having to pay extra per day for valet parking. Also, rooms don't have dressers to put your clothes and belongings.
Close to beach, Main lobby was clean, Staff was really nice & welcoming
4PM Check in, No one cleaned our rooms, Beds weren't made the 2 days we were there.
The white beds
I was checking out , the housekeeper she kept trying to get into my room before I gather my belongings,anytime I left the room to bring a suitcase from my room she is there at the door trying to open it . I felt that she is trying to get the tip before her manager my entered there I felt awkward . No breakfast or coffee .All you have to get outside the hotel . Parking is a valet parking at the hotel. And 5 $ fee additional to each day of valet parking . Next time I may try to get a bit far from the beach
Location is great right in the thick of things. Lobby and staff are decent.
Rooms a bit dated
Nice Hotel ,close to the beach ,comfy beds ,friendly staff ,perfect location
Location was good and staff were friendly
With a stay at The Kent Hotel in Miami Beach (South Beach), you'll be within a 5-minute walk of Lummus Park Beach and Art Deco Welcome Center. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Based on 837 reviews
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