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The room was spacious, comfortable and clean, the staff were nice. The breakfast was good. Security was also good. Locating the address posed problems both for me and my visitors.
I liked the reception I got, the set up of the room, the breakfast offering, and the size of the pool. The first sight of the hotel, on arrival. It gave me the obviously wrong impression of a small, run down place. I think the first impression is important and management should improve the front and reception view. Also too many keys!! Consider standardising to one key only, not a bunch.
I like everything about Rivonia Hotel and their service is excellent, you feel homely in their rooms setting. Nothing
The staff were very friendly, profesional and most of all, very caring! I felt like I was amongst family! Also, the grounds are beautiful! The great attention to detail was highly appreciated.
The self-catering rooms were absolutely beautiful and a very good size. It is a lovely maintained B & B all around with nice gardens and probably the best part was the best breakfast I've ever tasted, with the unbelievable range of foods & juices. I certainly recommend this place if you don't mind being a short car ride away from shops & other places of interest as it is located inside a security guarded suburban area. Overall service was decent, not fabulous nor poor.
Pleasusable, friendly environment, all ameneties were easily accessible, staff a pleasure to deal with and knowledgeble on the surrounding areas and entertainment lack of reclying/ relaxing chairs at poolside
We were checked in quickly. Beds were comfortable
Great rooms and layout of the BXB. Relaxed feeling. Maybe the tv could be quite in the breakfast room.
the value for money, excellent personalised service by owners and great breakfast
The owners were polite and excellent. I have recommeded this hotel to a business partner.
It was comfortable, quiet, and friendly. I enjoyed breakfast every mooring, cooked to order. The electronics in the room, (TV, radio, etc) could use an upgrade. There was no internet access.
After experience of other hotels/lodges (price, comfort, breakfast, service owners) this was generally poor.
Very close to the airport. Not close to anything else. Very clean and comfortable and staff very nice.
The staff was extremely friendly, breakfast was good, room was nice & cozy. Pretty far from city center (although rather close to airport), wasn't too cheap.
The Welcome. Good service from the start.