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Clean, friendly, easy
The staff was very attentive and wonderful. Wifi in my room was not working
The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
Great location for someone arriving Johannesburg one day and leaving the next. Hotel is 3-minute walk from Airport, which has luggage carts you can push over there and leave. Bellman will take you to ticket counter for check-in the next day. Great staff, genuinely pleased that you are there. Excellent food. Soundproof, no airport noise. I normally stay at Sandton Hilton near my business partners' office, but when staying overnight to connect a flight the next day, the added cost of this hotel is absolutely worth while. I shall return. Cannot think of anything I did not like.
Peace of mind & quietness
dstv shower blocked. problem with room with tv had to change rooms.communication not good between staff, had to repeat stuff. but night staff did bring small fruit basket. did not check reviews: n/a
Enjoy meals and bar facilties None
It was quite and it gave us an opportunity to have a piece of mind.
staff were very rude and the hotel was over priced for what they offered
Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.
two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had
Liked the restauruants in the complex and level of security Just too far from Joburg centre
The security no.
Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent. Older rooms, staff is okay and hotel a bit pricey
Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise
The breakfast buffet was grand The rate and size of rooms. Was a little expensive for rooms of that size
Check your bill!!!
Staff is excellent, very friendly
the value for money, excellent personalised service by owners and great breakfast
Great rooms and layout of the BXB. Relaxed feeling. Maybe the tv could be quite in the breakfast room.
We were checked in quickly. Beds were comfortable
Pleasusable, friendly environment, all ameneties were easily accessible, staff a pleasure to deal with and knowledgeble on the surrounding areas and entertainment lack of reclying/ relaxing chairs at poolside
I liked the reception I got, the set up of the room, the breakfast offering, and the size of the pool. The first sight of the hotel, on arrival. It gave me the obviously wrong impression of a small, run down place. I think the first impression is important and management should improve the front and reception view. Also too many keys!! Consider standardising to one key only, not a bunch.
I like everything about Rivonia Hotel and their service is excellent, you feel homely in their rooms setting. Nothing
The self-catering rooms were absolutely beautiful and a very good size. It is a lovely maintained B & B all around with nice gardens and probably the best part was the best breakfast I've ever tasted, with the unbelievable range of foods & juices. I certainly recommend this place if you don't mind being a short car ride away from shops & other places of interest as it is located inside a security guarded suburban area. Overall service was decent, not fabulous nor poor.
The staff were very friendly, profesional and most of all, very caring! I felt like I was amongst family! Also, the grounds are beautiful! The great attention to detail was highly appreciated.
The room was spacious, comfortable and clean, the staff were nice. The breakfast was good. Security was also good. Locating the address posed problems both for me and my visitors.
The owners were polite and excellent. I have recommeded this hotel to a business partner.
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.
The breakfast buffet Staff were rude and service poor
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
access to the airport/ friendly staff/ good breakfast
Arthur was very friendly and the place seemed totally secure.
Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff. Nothing - all good!
Owners were very friendly, helpful and accomodating.
Family atmosphere and warm welcoming on both occassions. Great place owned by great, friendly and helpful people.
The hotel is beautiful, quiet and neat. Not known
Great Staff Far from the city and overpriced en relation with the quality of the hotel
We stayed here twice and found it to be the perfect place for an overnight near JNB. Airport transfers were seamless and the family atmosphere at the guesthouse was warm and inviting. Highly recommended!
staff willing to assist with tour options/suggestions, friendly atmosphere