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Clean, friendly, easy
The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
Check your bill!!!
The breakfast buffet was grand The rate and size of rooms. Was a little expensive for rooms of that size
Staff is excellent, very friendly
Liked the restauruants in the complex and level of security Just too far from Joburg centre
The security no.
Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.
two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had
Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise
Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent. Older rooms, staff is okay and hotel a bit pricey
dstv shower blocked. problem with room with tv had to change rooms.communication not good between staff, had to repeat stuff. but night staff did bring small fruit basket. did not check reviews: n/a
Peace of mind & quietness
It was quite and it gave us an opportunity to have a piece of mind.
Enjoy meals and bar facilties None
staff were very rude and the hotel was over priced for what they offered
The room was spacious, comfortable and clean, the staff were nice. The breakfast was good. Security was also good. Locating the address posed problems both for me and my visitors.
The staff were very friendly, profesional and most of all, very caring! I felt like I was amongst family! Also, the grounds are beautiful! The great attention to detail was highly appreciated.
The self-catering rooms were absolutely beautiful and a very good size. It is a lovely maintained B & B all around with nice gardens and probably the best part was the best breakfast I've ever tasted, with the unbelievable range of foods & juices. I certainly recommend this place if you don't mind being a short car ride away from shops & other places of interest as it is located inside a security guarded suburban area. Overall service was decent, not fabulous nor poor.
The owners were polite and excellent. I have recommeded this hotel to a business partner.
I like everything about Rivonia Hotel and their service is excellent, you feel homely in their rooms setting. Nothing
Pleasusable, friendly environment, all ameneties were easily accessible, staff a pleasure to deal with and knowledgeble on the surrounding areas and entertainment lack of reclying/ relaxing chairs at poolside
We were checked in quickly. Beds were comfortable
the value for money, excellent personalised service by owners and great breakfast
Great rooms and layout of the BXB. Relaxed feeling. Maybe the tv could be quite in the breakfast room.
I liked the reception I got, the set up of the room, the breakfast offering, and the size of the pool. The first sight of the hotel, on arrival. It gave me the obviously wrong impression of a small, run down place. I think the first impression is important and management should improve the front and reception view. Also too many keys!! Consider standardising to one key only, not a bunch.
Clean and modern hotel, good lounge area, well-stock bar (honesty system), good security. No heating, so quite cold in winter.
Facilities were excellent.
The friendliest staff I've ever encountered, perfect rooms with plenty of comfort, marvelous shower and great food!
A unique guesthouse, home-like, not really a hotel, with lovely accomodations and good breakfast. Staff were nice and friendly, and in response to my booking form request, arranged a tour of Johannesburg and Soweto, and arranged late transport to JNB. No.
No curtains on the glass door, consequently too light.
staff willing to assist with tour options/suggestions, friendly atmosphere
Owners were very friendly, helpful and accomodating.
Family atmosphere and warm welcoming on both occassions. Great place owned by great, friendly and helpful people.
We stayed here twice and found it to be the perfect place for an overnight near JNB. Airport transfers were seamless and the family atmosphere at the guesthouse was warm and inviting. Highly recommended!
Great Staff Far from the city and overpriced en relation with the quality of the hotel
Arthur was very friendly and the place seemed totally secure.
Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff. Nothing - all good!
The hotel is beautiful, quiet and neat. Not known
good hospitality expensive
I enjoyed my stay. It was close to the airport and a comfortable place to stay. A quiet haven away from the bustle of the city. I did find it a little difficult to find initially, but once in the area fine. Also food service at breakfast was pretty slow.
Very friendly staff, excellent service, very nice breakfast, comfortable rooms. Diner was also very good (is not included in the standard room rate). Highly recommended. Safe area. Kempton Park is not a very exciting location. However, it is easy to make day trips to the most important sights in Johannesburg. The staff will help you with this.
Good, friendly service, nice rooms, great breakfast buffet. Room for one night was a bit expensive (during World Cup). Bed was a little hard.
My boyfriend and I found all the staff very friendly and helpful. The room was delightful and very comfortable. It was definitely good value for money. Breakfast was very good too. Overall we had no complaints at all apart from the fact we only spent one night there as a stopover before our flight back to the UK and so didn't have any time to explore Johannesburg.
Close to airport, clean, very comfortable I do not like TVs hanging high up on the wall
The facilities were lovely, the staff helpful and breakfast was great.
The friendly and homely atmosphere created by the staff on our arrival and departure no
I enjoyed the hospitality of the manager, and well trained staff. the atmosphere, the layout of the rooms, the breakfast area, all neat & clean. I am going back again next year and highly recomend it to my friends. N/A
Very good hotel. Friendly! good service the first time don't smell good....
Owner picked me up at the airport, and arranged taxi for way back at 4 am. Good combination of price and quality.
Nice place, welcoming staff. Both bar and braai (barbecue) are lovely...
A very calm, and luxurious oasis which I thoroughly enjoyed during my stopover before departing from SA.
Lovely room, comfortable bed, beautiful surroundings and friendly staff.
Extremely clean and nice accommodation, excellent food, great location and even better hosts. Room dining facility was absent.
Extremely convenient to Johannesburg airport. Friendly, relaxed atmosphere - even had an 'honesty' bar. No hair dryer in the room / bathroom
Excellent all round.
Airport pick up service was great and the staff were very friendly.
Very convenient to airport, especially the friendly transfer service. Ideal place to stay between international flights - a lovely little oasis with beautiful gardens and self-catering facilities. Restful and relaxing, with fresh homemade pastries and cooked breakfasts or dinners if desired. The lounge and bar are well appointed and work on an honour system, all very peaceful and private, no hustle and bustle. The rooms/units were lovely, with french doors opening onto the garden, but when the curtains are open (which is necessary to open the doors) there is no privacy from other guests or staff walking past, especially at night when lights are on in the room. A great solution would be to replace the curtains with timber blinds or shutters, which could be angled to allow fresh air and privacy. Also, would be good to have laundry facilities, hairdryer and clock.
Close to airport, modern hotel with large rooms and nice bathroom. Good breakfast and dinner.
Cleanliness of the room, comfortable bed with crispy clean linen, hot delicious breakfast & friendly staff. Water pressure in the shower dropped significantly in the morning may be through heavy usage but that made it unpleasant to freshen up on a cold spring morning.
the homely feel, relaxed atmosphere and felt safe only problem right in the flight path a bit noisy
Very close to airport. Very inviting, nicely designed and home-like.Lovely breakfast. No clock or phone in room...only "wake-up knock". Staff failed to tell us about honor bar and need to request hairdryer to take to room
Very pleasant stay, a quiet oasis just what you need as a stop off inbetween journeys. well laid out lovely gardens attracting wildlife, close to airport, helpfull staff.
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
The breakfast buffet Staff were rude and service poor
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
access to the airport/ friendly staff/ good breakfast
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.