Guest reviews
Overall Rating
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10.0 "Food is to die for."
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.3 "Terrific location."10.0 "
Easily accessible by car , said 100%." -
8.4 "Breakfast is good."
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5.1 "Rooms are ok."5.0 "For 50%,
maintenance was acceptable ." -
4.7 "Not very clean."3.5 "65% said
rooms were dirty ." -
4.5 "Not very comfortable."3.5 "65% didn't like the
uncomfortable beds ." 2.0 "80% thought it wastoo noisy ." -
3.9 "Bad amenities."4.4 "56% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
It was pretty much next door to where my event was. It was clean. The staff was helpful. The bed was a little hard. The WiFi speed was pretty bad and wasn't totally reliable.
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5.0review from
Location is perfect.. 6 mins from Rose State College, Next door to On the Border & down the road from other big chain restaurants. Pool was clean and did not have strong chemical smell. Our hotel room appeared to be very clean, however it smelled like a nursing home. My daughter complained that the blanket on the bed smelled like wet dog. Got to Breakfast around 630, and biscuits were like rubber.
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9.0review from
The staff was very accommodating. No
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10.0review from
Clean,friendly staff, great pool. None
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9.0review from
Clean rooms. Good location Strong chemical smell in the hallway. Thankfully, not in the room.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
amenities free breakfast was really good also the parking was good. NO JUST PLAND NO.
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10.0review from
Staff was extremely courteous and went out of their way to accommodate us by correcting a booking mistake that was totally my fault. Quiet, comfortable room, great breakfast offerings, and super convenient to I-40. I highly recommend this hotel. This hotel still has smoking rooms, but the manager said they would be phasing them out by the end of the year. Smoking rooms and non-smoking rooms are on the same hallways, so hallway smelled a little smoky, but non-smoking room was fine.
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10.0review from
The room type that we requested was not available so they upgraded us to a suite at no additional cost! no
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7.0review from
Staff was polite and helpful. Found hair in bed. Used other bed, it was ok.
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10.0review from
Manager was great! Staff was very friendly! Kids loved the pool. No
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6.0review from
This guest did not leave comments about this hotel.
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1.0review from
The people were really friendly. The air conditioner broke we couldn't turn it off. The staff came up and couldn't fix it. It was late at night. The took offered to move us,however my cousin was already asleep. We woke up with soar throats. They said they would discount the room couldn't
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8.0review from
Breakfast was pretty good. Staff wasn't very nice. Halls smelt terrible. Needs updating badly.
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2.0review from
Price Out dated Smelled terrible
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6.0review from
Quiet, great a/c, microwave, mini fridge. Room smelled of smoke, no jacuzzi hot tub.
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6.0review from
My room was clean. I was given a handicap room at check in. The hotel halls smelled stale and dingy. The room smelled even worse. It had what I would describe as a 'nursing home' stinge to it.
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4.0review from
The hotel smelled like smoke. Non-smoking rooms on the same level as smoking rooms made the hallways, elevator and room smell like cigarettes.
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8.0review from
It was pretty much next door to where my event was. It was clean. The staff was helpful. The bed was a little hard. The WiFi speed was pretty bad and wasn't totally reliable.
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9.0review from
The staff was very accommodating. No
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10.0review from
Clean,friendly staff, great pool. None
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9.0review from
Clean rooms. Good location Strong chemical smell in the hallway. Thankfully, not in the room.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
amenities free breakfast was really good also the parking was good. NO JUST PLAND NO.
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10.0review from
Staff was extremely courteous and went out of their way to accommodate us by correcting a booking mistake that was totally my fault. Quiet, comfortable room, great breakfast offerings, and super convenient to I-40. I highly recommend this hotel. This hotel still has smoking rooms, but the manager said they would be phasing them out by the end of the year. Smoking rooms and non-smoking rooms are on the same hallways, so hallway smelled a little smoky, but non-smoking room was fine.
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10.0review from
The room type that we requested was not available so they upgraded us to a suite at no additional cost! no
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10.0review from
Manager was great! Staff was very friendly! Kids loved the pool. No
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8.0review from
Breakfast was pretty good. Staff wasn't very nice. Halls smelt terrible. Needs updating badly.
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5.0review from
Location is perfect.. 6 mins from Rose State College, Next door to On the Border & down the road from other big chain restaurants. Pool was clean and did not have strong chemical smell. Our hotel room appeared to be very clean, however it smelled like a nursing home. My daughter complained that the blanket on the bed smelled like wet dog. Got to Breakfast around 630, and biscuits were like rubber.
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6.0review from
This guest did not leave comments about this hotel.
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1.0review from
The people were really friendly. The air conditioner broke we couldn't turn it off. The staff came up and couldn't fix it. It was late at night. The took offered to move us,however my cousin was already asleep. We woke up with soar throats. They said they would discount the room couldn't
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2.0review from
Price Out dated Smelled terrible
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6.0review from
Quiet, great a/c, microwave, mini fridge. Room smelled of smoke, no jacuzzi hot tub.
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6.0review from
My room was clean. I was given a handicap room at check in. The hotel halls smelled stale and dingy. The room smelled even worse. It had what I would describe as a 'nursing home' stinge to it.
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4.0review from
The hotel smelled like smoke. Non-smoking rooms on the same level as smoking rooms made the hallways, elevator and room smell like cigarettes.
