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I have a very bad experience with this hotel. I stayed there for 2 nights, and when I was checking out, the bill shows an additional euro60 charge from their resturant, but I didn't have any dinner there! And I said to the staff "I didn't take anything from mini-bar, either", she didn't response, so I highlighted it again, then her manager came up without any explanation or apologize. Even they correct the bill, he shouted at me, saying "Pay and go, otherwise I will kick you out in 2 mins!". It's totally unacceptable, especially this hotel is marked as 4 stars! I would never ever enter this hotel!
location was good family hotel so was very noisey
I had a great time here, the brekfast was very tasty and rooms were cosy and comfortable..this time my trip was a business trip but I would like to return with my family to have my holidays,the staff of the hotel already recommended me to visit the surroundings of rimini :san marino,san leo,verucchio, montescudo.. I would like to see them .. My stay was too short..
Other than being right accross from the beach and friendly staff, there is nothing that I would mention for the positives. Hotel noisy, room not very clean and tiny, old furniture, bathroom small and old. Requested parking spot upon arrival and glad we did. Parking is extremly small and cramped. Staff did manage to get us one spot. After parking could hardly, and I mean it, I could hardly get out of the car w/out hitting the next vehicle. For one night it was ok but would not spend a whole week there. Hotel's rating as 4 star has a lot to be desired...
Convenience and realiable catering etc. Inside is fine but the outside is in need of some tlc... beginning to look shabby compared to others in the area?
The Reception Staff was very friendly and helpful. Nice swimmingpools especially if you are going with children. In a lot of hotels they are indoors and smaller. Bigger sun umbrellas on the terrasse to provide shade if you are having your breakfast outside.
Friendly staff The hotel is located in a seaside resort area which is effectively closed down from early October until the next summer season, so in the off-season be prepared for a very quiet stay. Hotel is not very convenient to Rimini.
Breakfast was very nice and the staff were reasonably helpful, with a few exceptions The hotel was not suitable and did not bear any resemblance to the web site description or photos. The swimming pools were tiny and in full shade for much of the day. Neither pool was adequate for a family to enjoy and one of the pools was open to the street. We decided to change hotels after 2 nights as we were not happy with the standard. despite giving more than 36 hours warning we were charged a penalty equivalent to 1 night's accommodation.
The staff Not a four star in any sense of the word.
confort, location, staff very kindly.breakfast very good. nothing
The beds were uncomfortable, thats my only fault
The Staff were very efficient & sooooo co-operative
Atmosphere was enjoyable. Breakfast included also bacon, sausages and omelete. Location and parking were good. Swimming-pool was ok! Actually nothing.
Internet limited to reception area. No beach, nor easy access. Very crowded beaches.
This hotel is not a 4stars hotel! The bathroom is so poor! The carpit is dirthy, the furnitures are used.
Central location, sea view room. Very noisy room, even on the 7th floor not adequate sound proofing, not suitable for families.
Hotel in an excellent position. Our room was very well appointed and had a balcony overlooking the beach. Excellent value.
many bugs inside the room and very dirty
Location and sea view . Long time for ck out .
Situation is really good Very poor service!!! Very bad breakfast!!
Location; View from the window; Breakfast
Friendly staff, beautiful sea views
The hotel is very clean and almost close to everything. The staff were amazing, the breakfast was good. If I'm coming to Riccione again, I'll definitely choose this hotel!
very good position and fastic view hotel rooms not so good, and the bathroom is old and not refresh. The breakfst is not very well organized
The hotel was clean, modern and well positioned for the beach and eating places in Rimini. Breakfast choice was excellent. I don't think I'd like to pay what they quote as full price unless it was right in the middle of the holiday season. But based on the offer through this site it was good value.
Clean rooms Rooms on the small side
clear,and good service food is not fit for Asian, and no water bottle for hot water
The rooms were cosy, the breakfast choice was extensive and the hotel was in a good position. The spa bath in my room did not work.
The breakfast time (available until 12:00noon) is excellent for people who like to lie in or wish to take a late breakfast.
very helpful staff, most comfortable bed so far, good location
Good position, free reserved parking and WiFi.
The hotel has an excellent location, the rooms were clean, the staff were friendly. Overall the hotel was very good value for money No
The location, the staff
Very nice hotel best location! But ask room with sea view! Breacfast was ok. Shower cabine was broken!
As it was not the top season there were few people and suitable environment for relax and/or durable work. The roo, was comfortable and cosy enough to feel myself good. no, i did not notice anything outstanding
This hotel is a lovely old building, close to the beach and main shopping area. Elegant corridors on each of the floors, breakfast is served in a lovely dining room and there is a great choice of fresh fruits available along with the usual assortment one would expect from a 5 star hotel. Reception was unfriendly and unhelpful. When we arrived at approx 1.30 we had to wait 40 minutes or more for our room. We had no problem with that as check in is 2 o'clock, however when I went to investigate if the room was ready I was just handed a key and told the luggage will follow. There was no welcome, information about meals or anything else to do with the hotel or the area, nor did they recognise that we had stayed in the hotel last year. We stayed for 4 nights and with the exception of one staff member we were ignored for the entire visit. We intended taking dinner in the hotel but we were made to feel so uncomfortable and unwelcome that we ate out each evening. We will not return to this hotel again.
Service, people, place, comfort, everything. No
Excellent location for a beach holiday The place is a bit tired and dated
Location was good. General quality of the hotel was luxurious. Limited amount of English television channels. WFI didn't work well in the room.
Pure comfort and relaxation
very nice hotel. To my surprise, all the Staff spoke French No bath, just shower... But the room was cheap.
Free internet, Room make up twice a day, small rooms, No veiw
The staff was very accommodating, friendly and helpful. The Hotel was well situated. Breakfast was well served and unobjectionable for Hotel category. Amenities were good. None that I can think off.
It is a nice hotel. Very good breakfast, wide range of choice-quality and BIO products. Great pasticeria. The room was also nice, I took a room with seaside view and it was great. Not noisy. I have expected the SPA. I didn't see the SPA, so I have asked somebody in the last day and they told me the SPA is turn off, I have to let them know to turn it on.
The accommodation was superb. The hotel is, in my opinion, brand new or redesigned. The location nearby sea and shopping is great. Staff is very helpful, friendly. I spent there beautiful time.
I liked seavew, big balcony and hotel location. I did not like very much that we took a bill for our room - 811 euros against 600 euros which were declared at Booking.com. I can not understand what was a "VIP-treatment for 180 euros" that we saw in the bill at morning 1-st day of our stay. At other days "VIp-treatment" has price 5 euros. So, Internet connection was auwful.
I absolutely adore this place.
secure parking for the motorbike,a must on a europe tour,helpful staff
Very nice hotel in modern style in excellent position (in the first line near Sea) All was excellent !!! only swiming pool was in worse condition :-).
went to the beach and eat out in the many restaurants drinks quite expensive location very good never had a restaurant for evening meals
The hotel staff was excellent and the view of the sea from our room was very nice. Not a complaint but more of a disappointment that I could not get coffee at breakfast to take to my room without being requested to use room service.
Room is clean and the hotel is situated in the middle of major atractions. The internet is not free!!! I stayed to a 3 stars hotel a day before in Rimini (Hotel Biancamano) and it was free there and here to a 4 stars hotel I had to pay 4 euros for 2 hours.Also for the parking I had to pay 10 euros/day. I was expected from the hotel to have a private beach where not to pay for the bed, but it was impossible.
The hotels location is very good, The staffs skills in english is terrible, wich leads to big problems. The breakfast was only sweets and marmelades, The room is very small and is absolutley no four star hotel. The hotel is very nice looking on the outside as well as the lobby but the room is hostel-like an worn down.
Nothing, due to the fact that the hotel have very low qualified personnel( no english speakers ), low quality of the room (dead mosquitos on the walls, the bed was got our of the wall) and very low quality of the breakfast (no hot breakfast, 1 kind of cheese and one kind of meat ) Everything should be improved.
It was ok but bog standard for a four star Some facilities unavailable
Nicely located close to beach. Breakfast could be better for this price. Free parking would make more sense. 15Euro per day in August is too high.
Close to beach. Reception and outside area very nice. Views from balconies overlooking the beach Rooms were not furnished to a good standard. Definitely not a 4 star hotel. Staff speak very little English, if at all.
convient to beach and restaurants staff where not very friendly
The beach couldn't be closer. Lots of restaurants available just round the corner. Even though it was good, it looked more to me like a 2 star-hotel rather than a 4 star-hotel
its location.however the most of the hotels in that area are near the sea!! -staff so unfriendly -it looks like the cheap flights where you have to pay for everything ( minibar , internet, parking , ... ) although it doesn't cost as cheap flights either. - at the morning they came to verify if you have use the minibar!! - breakfast was so normal not even at the level of 3 star hotel. - the design was less than normal as well , our room had the view of the another hotel WALL!! - overall i believe this hotel can have 2 stars and not more!