Pros (+) i was worried about the beds but they were comfortable
Cons (-) more toilet paper
2 stars
SureStay Hotel by Best Western Mission
609 East Interstate Highway 2, Mission, TX 78572, United States
Mission, TX
See location+1 956 583 9290Photos of SureStay Hotel by Best Western Mission
Overview
Welcome to the Sure Stay by Best Western Mission. Complimentary Continental Breakfast is available and its time vary from weekdays to weekends. Breakfast hours are informed at the time of check in of the Guest. Pool is available only to the registered Guests at the time of check in. An extra Guest charge (not registered at the time of check in) to access the pool is $50.00 USD. Single bed room allows one Guest and Double Queen bed rooms allows two Guests to access the Pool for free. Hotel is not pet friendly. A fine of $500.00 USD will be charged if a pet is in the room or in the Property. No pets are allowed. Single King rooms are only located on the second floor. No connecting rooms are available. Hotel has no elevator. Rooms reserved cannot be guaranteed on a certain floor or a specific location of the hotel. It is based upon availability at the time of arrival and during the check in process and not in days, weeks or months in advance. An incidentals security deposit of $100.00 USD is mandatory at the time of check in. Debit and Credit cards from a formal bank are required to pay for the stay. Cash App, Pay Pal and other related virtual card types are not accepted as an incidentals security deposit or payment for a stay in the Hotel. Debit and credit cards are required to have a chip integrated. Tap of any card or to enter a card manually by typing its number in the credit card processor is not allowed. If leaving cash for incidentals security deposit, a $100.00 USD is required. This amount would only be returned to the guest if it is visually confirmed by the Hotel's Staff that the room has no damages at the check out time.
Latest deals for SureStay Hotel by Best Western Mission
Amenities at SureStay Hotel by Best Western Mission
- Fitness center
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Meeting/Banquet facilities
- Spa
- Laundry facilities
- Complimentary breakfast
- Hairdryer
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Pool
- Spa
- Hot tub
Accessibility and suitability
- Increased accessibility
- Elevator
Bathroom
- Bathtub
- Hairdryer
Dining
- Microwave
- Refrigerator
Health and safety
- Safe
- Daily housekeeping
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Free parking
Laundry
- Laundry facilities
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of SureStay Hotel by Best Western Mission
7.7
Good
370 verified ratings
Wonderful
194
Very good
41
Good
44
Okay
12
Fair
19
Mediocre
16
Poor
44
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the good value for the price. However, there were complaints about room conditions, including noise from neighboring rooms, dampness, and some cleanliness issues. Overall, the hotel has improved but still has areas to address.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
180 reviews
8.2 out of 10
53 reviews
8.5 out of 10
6 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) Friendly staff, good comfort a great value. Great location as I visit family in Mission. I have stayed here severa times - much improved now!
Cons (-) Just one problem-sink pipe was damaged (possibly by cleaning staff) during my stay, only discovered by me at 11:00PM. No one to repair at that hour, but I was immediately moved to another room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at SureStay Hotel by Best Western Mission?
The complimentary breakfast at SureStay Hotel by Best Western Mission offers a good selection, although some guests have suggested adding bacon or sausage for an even better experience.
Are the beds at SureStay Hotel by Best Western Mission comfortable?
Yes, the beds at SureStay Hotel by Best Western Mission are comfortable, as mentioned by several guests who found them to be cozy and conducive to a good night's sleep.
Is parking readily available at SureStay Hotel by Best Western Mission?
Yes, parking is readily available at SureStay Hotel by Best Western Mission, and it is free for guests, providing convenience and ease of access.
What are guests saying about the cleanliness at SureStay Hotel by Best Western Mission?
Guests have noted that the rooms at SureStay Hotel by Best Western Mission are clean and well-maintained, contributing to a pleasant and comfortable stay.
When is the best time to visit SureStay Hotel by Best Western Mission?
The high season at SureStay Hotel by Best Western Mission is in June, while the low season is in July, offering insight into the ideal times to plan a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests reported noise disturbances from the outside, so choosing a room on a higher floor might provide a quieter experience.
Check Room Amenities
Before settling in, ensure that all room amenities are in good condition, as some guests encountered issues such as clogged sinks and dirty carpets.
Verify Room Type at Check-in
Double-check that the room type you reserved matches the one provided at check-in, as a few guests experienced initial discrepancies.
Consider Ground Floor Rooms
If you prefer easy access, try to secure a ground floor room, as some guests were unable to obtain one despite their preference.
Check Pool Hours
If you plan to use the pool, verify the operating hours, as some guests were surprised by early closures.
Inspect Room Upon Arrival
Take a moment to inspect the room upon arrival, as a few guests found cleanliness and maintenance issues that affected their stay.
Request a Room with a View
Guests appreciated the views from certain rooms, so consider requesting a room with a view for an enhanced experience.
Verify Breakfast Options
If you have specific breakfast preferences, it might be helpful to confirm the available options in advance, as some guests found the selection limited.
Address Noise Concerns
If noise is a concern, consider discussing this with the staff, as some guests experienced disturbances from other guests and external sources.
Check Pool Cleanliness
Before planning a pool visit, ensure that it is clean and free of any debris, as some guests encountered cleanliness issues during their stay.
Location
609 East Interstate Highway 2, Mission, TX 78572
What's nearby
- Shary Municipal Golf Course1.8 mi
- Anzalduas Park4.1 mi
- Anzalduas International Bridge4.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Mission
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $45 |
Average price (weekend night) | $72 |
When to book a room at SureStay Hotel by Best Western Mission
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at SureStay Hotel by Best Western Mission
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Value for money | 8.5 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | McAllen Miller Intl |
Distance to airport | 5.4 mi |
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