We enjoyed staying at your hotel . Everyone was so wonderful. The man at the desk even moved us to a wonderful room with a gorgeous view. I will stay there again and tell friends and family about it! Thanks!
Good food (breakfast and dinner). Pleasant helpful staff (front desk and wait staff). Very central location to town. Good value for money, especially if you get dinner included in the rate.
The staff was exceptionally friendly and helpful. They went out of their way to accommodate us and to make us feel at home. The hotel is very clean and the views are from the rooms are extraordinary. We will stay here every time we go to Cortina. Everything was perfect. We enjoyed it immensely.
Beautiful setting in the center of this town, we had a room with a balconey with a view of the church tower and the mountains beyond. The front desk staff was very helpful with directions. We learned that room with half board meant breakfast and a gourmet dinner. Very attentive dining room staff as well.
The staff was excellent and their service is very good as well. The half board dinner was exquisite... very tasty and luxurious. We enjoyed our stay very much and would recommend it. We will surely come back.
the location was ideal and the views were spectacular, breakfast was good and the staff helpful
It saved 5km of uphill cycling in the morning Poor service. Very expensive comsidering location, service & breakfast.
nice but noisy location. lack of local charm and personality. poor restaurant and menu
The atmosphere of the hotel has some Italian flair; hence even if details are not perfect you just accept it with a smile. And the location is simply stunning.
beautiful location, ski in and ski out, ski rental shop in the basement very convenient some of the rooms have poor sound proofing
It is a charming older building. The setting in the Dolomites is breathtaking. Out a ways from the bustle of Cortina. The desk clerk was a grump. He often treated me like an annoyance. The rest of the staff I liked. Bartender, food servers, etc. Hotel seemed well run.
The setting of the hotel is very nice and well situated for a few days tough cycling in the Dolomites. The staff were friendly and helpful
the view is amazing. its just 5 minutes out of cortina. its peaceful and quite.
Excellent location for skiing The shower had 4 tiny streams of cold water coming out of shower head - check out the shower before staying in room so you can change before unpacking
Was a really nice place, good for skiing. The room was clean and big enough. The food in the ristorante was really good...
Good location the center of village. Opposite restaurant and discoteque with lots of noise in middle of night.
Location-centre of town,near to shops and restaurants.On site carpark.Staff helpful and friendly.Good breakfast. Room a little small.Very old TV
location rooms were very dark and very small
Great location, comfortable rooms, friendly staff, nice breakfast.
Location excellent , right in town centre. Manager/owner very helpful and knows area well. Breakfast fine but found it odd that you pay €1 extra for a boiled egg. Add ons like the boiled egg , €10 charge for internet access and extra charges for tv programs other than those in italian.
The restuarant dinner deal offered at €25.00 was quite good. The room was spacious and comfortable except for the bathroom which lacked a bath. The hotel web site description and the booking.com description needs to be read carefully as I thought I was staying right in the centre of town but it is actaully a 20 minute walk to town on a very busy road. The hotel is certainly not a 4 star standard so the rate per day was very high in relation to the quality overall. The hotel manager or perhaps owner lavishly entertained what appeared to be his own family and friends throughout our stay and did not once ask if we were enjoying our stay. If asked I would have noted that the state of the car park and the organisation of parking was simply unnacceptable. On departure the receptionist almost admitted that the hotel was not up to scratch.
Really friendly, helpful staff. Large clean room. Is too far to walk into town in winter months but we had a car so this not a problem. A ski bus stops outside hotel but not sure what times this runs.
everything breakfast should start from 7 o'clock
The staff were very helpful and attentive and provided an excellent service It is slightly further from the town centre than I appreciated from the information provided and you must factor in local travel arrangements if you plan to stay for more than a few days. parking at the Hotel is free and secure. We were skiing for a long weekend break and as we had a hre car it worked well for getting into town and transport to he various ski lift stations
Very kind, attentive service both at the front desk and in the restaurant. The dinner was also excellent, breakfast was good, too. Rooms are spacious, not very up-to-date, but comfortable, clean. WIFI is available in the lobby only, should be available in the rooms, too.
I'd like stay there once again
The staff was very nice, and helpful. The breakfast was very good. The hotel, and our rooms were very nice.
Perfect, Nice hosts and good breakfast. That I didn´t know that we had to go in the darnkess of the main road to get inte village.
helpfull staff , very good breakfast
the hotel looks very nice, full of flowers and mountain ambiance, clean and with large and beautiful rooms, very good breakfast staff (rather clumsy and sometimes smug, not appropriate for the pretended class of the hotel or Cortina itself); the lounge area is nice but the relevant bar has an obviously pour and cheap menu, not a la carte but exposed directly on the shelters (as presented by the receptionist who appears to play also the bartender for the rare customers)
Despite the inclement weather, our stay was filled with gasping sights. All good!
The staff was very helpful and friendly, it was nice that they spoke german and english, the views were stunning, the breakfast excellent, we found it an advantage that the hotel is not located in the centre, the room was clean. But our special compliments go to the lady behind the counter who was very well informed about what to do, which hikes to take or which MTBroutes. Only disadvantage was that our room was on the 3rd floor and there is no elevator, this might be a problem top some people. But this wasn't a problem to us.
Friendly and helpful staff, who were not offended that I can't speak Italian! The hotel is supposed to be non-smoking, but our room had been used by a smoker and smelt strongly. I was asked to move my motorcycle from a car parking space, although the car park was only half full.
Excellent hotel. A real treat! We received a free upgrade to a mini suite and the breakfast was also excellent. I would recommend this place to any visitor who wants to stay in lovely Cortina. No, everything exceeded our expectation.
A wonderful hotel..good value and extremely clean...gracious staff!!
Clean rooms, reasonable breakfast Out of town a little with a good walk to food outlets
fabulous luxurious hotel. staff were very helpful and friendly.nice pool and spa but pool a bit cold. location on top of a steep hill but shuttle service rectified this
Service of concierge excellent το spa δεν παρεχει relaxation στο pool area λογω τησ υπαρξησ παιδιων.
Wonderful views from mountain view rooms. Superb fitness facilities, excellent staff. It was v hot in Cortina when we stayed with all 3 days (30-35 degrees C). The hotel has no aircon which would have made it perfect in the heat - but I guess its unusual to have these sort of tempertatures 1200m up in the Dolomites.
the facilities and staff were great. very expensive to eat and drink in the hotel.
Good service but you depend on the shuttle and the ski storage is only at the hotel, not by the slopes.
This hotel was a fabulous buy for the money. The hotel was located in a very scenic part of Cortina. A full buffet breakfast was included with the rate. The staff was extremely helpful and spoke English. The pool area and hot tub were well maintained and very scenic also. I would definitely stay here again. It may have cost a little more but it was well worth it. None
Beautiful spot, nice attentive staff ,good food , all good probably even more fun in the winter, nice. just the price, we had too pay extra for a suite with a view, a suite room should always have a view, so important to check this as your booking only says suite room but the hotel mailed me back and said 70 euros more for the room with a view which I paid and we got the view ,but it annoyed me !!!!
We were made to feel so welcome and looked after. Nothing was too much trouble - from printing out weather forecasts to drying our wet hiking clothes. We also enjoyed the sauna. A real home from home.
The staff was amazing. Restaurant recommendations, awesome breakfast included, super clean rooms, breathtaking views of the Dolomites. 35KM from the nearest train station, but there is a bus that takes you within 10 minutes of the hotel. Perfect location, 10 minute walk to Faloria Ski Resort.
Family run hotel, excellent friendliness and helpfullness, a week to enjoy and remember! Don´t forget to try the sauna and whirlpool! Excellent location for skibuses to all areas as well as shopping and eating out. A minor thing, but in the same time a possibility for further development: an electrical boot dryer in the ski room would be a nice feature!
Location is good for shopping in town and has quite easy access to ski lifts The rudeness of the staff and the fact that it hasnt been explained that the sauna and other facilites have to be paid
In this family run hotel, the staff are courteous, friendly and very helpful.The rooms are clean, spacious, warm and comfortable. The breakfast is typical European breakfast with choice of meats, cheese, rolls and cereals. It is in a central location, close to shops, bars and restaurants. My wife and I had an extremely pleasant second stay and we will certainly use the Impero again.
The family who run the hotel made us feel very welcome. It had a very warm and charming feel. The single bed mattresses were sagging and desperately need to be replaced.
Friendly welcome and a nice family atmosphere. Neat single room with good view from the back of the hotel, to distant mountains. Breakfast was fine, but unremarkable in terms of choice.
friendly staff, good location parking lot is a bit far from the hotel
Huge modern bathroom. Great homemade breakfast. Family run. Nice staff. Spoke English. This hotel is not near a train station. It was a 1 hour bus ride to the town of Cortina.
The staff were the most pleasant I have ever encountered in a hotel - kind and helpful
Friendly staff - restaurant and bar plastic mugs in bathroom - shower only
A basic level hotel outside of the centre of Cortina D'Ampezzo. Room was spacious and clean. It was said that there is air conditioning, there was only heating to be used during winter. The doors in the room where too tight so that they could not be moved without using extra force. The hotel could not take payment with almost no credit card, only the fourth card probed was working, Too little properly english speaking staff.
I like this hotel, You had better to express that Spa was excellent.
Access from road was difficult.Dining was expensive.
It is a very nice hotel with good staff, faciltiies, food and easy garage parking. Some of the rooms are very attic-like and quite small. Some will find this charming, but if you are 6ft 5 inches tall it is inconvenient - my bathroom was almost impssible to use, the roof slop impinged so much, though the other bathrooms in the suite were fine. Also, the drive entrance from the road is potentially dangerous.
Wellnes i Spa La habtación. La relación entre la calidad y el precio era muy baja. Nos dieron una qe estaba en la zona privada del hotel, del personal y habilitada mínimamente para unos clientes que pagan 280 euros por noche.
The staff at reception are fantastic. The room was clean and comfortable. The dinner was very good. The selection for breakfast was poor.
pool and spa large suites hard to find
Great hotel, attentive staff, and a really good swimming pool..
Clean, comfortable. Free carparking, pleasant walk on traffic free path at rear of hotel into town. Good dinner in the Restaurant with nice waitress staff My wife was disappointed that our room did not match the standard of our previous fondly remebered stay a few years ago. That room being west facing and having fully wood panelled walls.
Everything - a very good family hotel No
great breakfast, helpful staff
Great family atmosphere with friendly and professionell staff. Room was big and confortable. Food was exellent with good variety.
On the whole, very friendly staff and a beautiful room. Excellent bar and service!! Restaurant menu extremely limited for vegetarians. If going out of season as we did everything in town is closed so treat as a stop-over rather than a holiday. Our room was quite noisy as overlooked the road but there were rooms over the garden at the back which I'm sure would be better.
A well run and clean hotel with delightful terrace area for enjoying a wide ranging breakfast buffet.
The staff were very warm, helpful, courteous. The hotel rooms though small were very comfortable. The lounge is excellent.
The location and the staff The room they gave us was terrible. Nothing like the pictures and for the price we could've stayed in a better hotel. It was heavily overcharged for the room. We don't mind the money the problem is the value for it. Don't stay here. We should've airbnb'd.
Good beds and and very central location without noise.
Nice hotel, friendly staff. Breakfast selection was very good.
A quality hotel in a great location, we couldn't believe how lucky we were.Excellent value.
Internet services, external telephone
The room have a very nice design ,and nice bathroom too.
There are no proper car parking place. My car was wreckered by police due to the market from the public car parking where this hotel recommend me to park. Hotel never accepted their unproper recommendation and told me my responsibility. This was my worst experience in Europ. I never recommend this hotel for the traveller by car.
brekfest was excellent.location olso near shopping,center and train
Good location. Right in the center. No Wifi access in the hotel/room.
Good location in the heart of Cortina, which was good and bad (see below). Great staff and great breakfast. Very noisy in the Summer, as we had to leave the windows open (no a/c) and the nightlife noise was very loud until 3am!
I very appreciate the quality of breakfests and menu in the hotel the location close to the bus station and the main road caused noisy nights early in the morning.
room was clean very bad service. Staff couldn't explain parking system, city and walking information and lack of responsibility.
Location (central, close to the main bus station, the Faloria lift), comfort of the rooms. The 14 euro room service charge for a 10 euro meal. The staff is rather uptight and doesn't give you any information unless you ask for it (ski maps, ski rental, ski deposit, weather forecast, snow forecast, ski guides etc, etc). There was no Internet either.
the hotel is overall an excellent choice, centrally located in downtown cortina and steps away from the ski lifts. ideal for families with small kids, although the playing room advertised was not available for use. a bit expensive, but well worth the price as you won't have any bad surprises. the staff is very pleasant. they have hotel parking but a bit overpriced. book panoramic view rooms.
Central location, good size rooms, clean. bit big and inpersonal
The position. The TV is in the other room than the bed.
warm welcome, exellent staf. Great location 2 min walking to Faloria ski cable car. and 1 min walking to shop district. Parking fee a bit much.
Food, staff can't speak english
Location is excellent, room facilities and cleanliness were very good Breakfast buffet did not match the rest of the hotel standards
It's quirkiness and the clearly high standards which were being upheld
It seems so expensive in comparable with location. But quality of restaurant was excellent. And staff in restaurant was also so kind.
Our stay was perfect. The rooms were very nice, large and clean. Comfortable bed and very nice balcony. The staff were very helpful, I had problem with my rented car and the hotel owner himself helped me to solve the problem with the rental car company and made sure things will work on the best side No