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Excellent, very quiet and peaceful hotel with an harmonious use of modern and traditional furnishings and decoration.. Everything in the hotel was of the highest class -and worked perfectly, the rooms are immaculate and in excellent condition. The impressive swimming pool and extensive well kept grounds are beautiful and are definitely 5 star class. Although the area is quite isolated we would willingly return if we were in the region, an excellent quality hotel to wind down in before starting a holiday! Please write at least 15 words As it is an isolated region most of the staff only spoke Portugese (very little English, French, Spanish or German!), menus etc., are only in Portugese which encourages you to try to communicate in the language of the country but can also be quite frustrating when choosing your meal. The front desk were effecient but, probably partially because of the language problem, were not overly welcoming. More literature for guests in other european languages concerning the thermal baths and other activities in the region would be helpful. Portugal is a very traditional country but the management could 'lighten-up' a little which would, in turn, help the gusts to relax and enjoy their holiday
nice hotel, relaxing feeling, comfortable big room people in reception in such facility should know at least some words in English, problem with Internet
The staff and the landscape for the gardens and montains
cleaness and friendly team
A insonorisação dos quartos podia ser melhor. Não acho correcto cobrarem 7,5€ pela utilisação do banho turco ou sauna.
this hotel was an absolute disappointment
The country and the Termes of Monfortinho
Lovely views, friendly & efficient staff, nice pool.
It was right in the heart of a beautiful old town, with spectacular views as Idanha da Nova is on top of a large hill. The service was great, and breakfast tasty. :D Unfortunately, they didn't have heat for the first part of the night, and it was REALLY cold! But that's okay, this was apparently just a fluke, but we just happened to get caught in the middle of it.
Good place to stay during Boom fest!!!!!!!!!)))))))))))Very cool breakfast! Thanks!!!!!
The location was very good, but the facility is basically a bed and breakfast in a large house the rooms are co located with the area used by the family. The night we stayed there we found it very noisy and impossible to sleep until after 11.30 PM when the children went to sleep. The owners had small children (less than 5 years old) who were constantly yelling and screeming at each other. See above