The Swimming pools especially the lagoon pool. The hotel bedrooms were functional and definitely not 4star. The bed in the superior room was so hard it like was like sleeping on the floor. Breakfasts were self service with long queues for coffee taken in an overcrowded room. Meals in hotel vastly overpriced for those on B&B
Unique and charming atmosphere. Trulli room was worth staying. Breakfast buffet was gorgeous. Google map of the hotel was not accurate. It was a bit difficult to find.
The grounds were absolutely lovely, our Trullo was divine, the pool was nice, the staff was fantastic and breakfast marvelous. It was an exceedingly relaxing masseria. Loved that. And it was within driving distance of several towns that we wanted to visit, therefore convenient. It exceeded my expectations. The pool was a bit wacky, in that it dropped dramatically near the deep end. I am not a pro swimmer, so I stayed in the shallow end. On our final day, there was an irritating little boy creating a bit of havoc in the pool, so I was actually glad we were moving on. This, of course, is not the hotel's issue, but that of the parents of said child. I will absolutely return however.
Villa Cenci is a wonderful Trulli Masseria, good pool, fab food, good location for touring the region between Bari and Brindisi. If you want a very relaxing holiday, its a great place, you do need a car as its a bit out of Cisternino. We stayed for 3 days initially and came back for another night at the end of our holiday. No, I will come back next year.
Rooms in Trulli are typical & nice. The swimming pool & the scenery are fantastic. It is a quiet & very nice hotel close to Cisternino city. Food & wine are also good. only detail: Water in the swimming pool was very cold in August.so noone was swimming but we still like it very much. A romantic hotel, You won't be disappointed. Nadia Switzerland-France
The masseria has been renovated with great attention to detail; chic and simple. Fantastic breakfast to start the day, lovely landscaped grounds, great pool area to relax around, comfy rooms and great bed linen. Only a couple of small details; the lighting in our room was v bright & not very atmospheric and bizarrely for Italy, the coffee was just ok.
Quiet and comfortable. Very helpful staff, particularly those who took care of our parking for us. A more than ample breakfast. An excellent location. Cigarette smoke. On more tha one occasion we encountered people smoking in the downstairs bar. Employees clustered at the doors meaning smoke came into the lobby/halls when the doors were opened. Let them smoke down the street. The glass stairs were a bit perturbing. Stepping onto nothing is a bit disconcerting.
great location, comfortable Would have been nice if hotel offered more info about what they could do/ arrange rather than a statement about an available concierge. Was a 4 star hotel and expensive for the area and I would have expected a higher level of service. It was fine, but nothing special.
Fantastic location in old town. Excellent refurbishment. Very interesting building. Good breakfast. Very helpful staff. Carried luggage from car and gave us lift back to car bed bit uncomfortable. Room a little cramped.
This hotel is with great location in the historical center of Ostuni and from the balcony there is great view of the city! I like the decoration of the hotel, even the room is simple but comfortable. the breakfast is very good and the staff is very helpful!
Central location, in the heart of Ostuni, the staff were so lovely and helpful.
A little oasis in a busy section of town. The coffee in the morning. Instant coffee!
Excellent location, as long as you like "historic centre" locations, with offsite parking. Staff very helpful, with fair facility in English. Room was very nice, with access to a shared terrace with beautiful view, which we had all to ourselves. Internet reception not as good as advertised - would not work consistently in our room. We could not drive right to the hotel to unload, but staff was very helpful in carrying luggage 100 metres or so.
the staff were extremely accommodating and very welcoming. The restaurant was of an excellent quality: the food was fantastically fresh and prepared in an elegant yet simple way. Highly recommended.
Very helpful staff, excellent and great value restaurant, very central location.
The staff couldn't have been more helpful and the location was really good for seeing the surrounding areas. pillows a little lumpy, restaurant a little formal and atmosphere could have been so much better if the lighting had not been so bright.
Excellent restaurant with menu in english!
clean, good breakfast, parking and the hotel staff was nice. It was a short distance walking from the centre. pretensious and bad decorated
Excellent 4* hotel- good value for the price. Great staff helped us deal with visit to hospital (to fix bone broken on hotel roof terrace). Restaurant was excellent. Fantastic location in Ostuni, easy to walk around and enjoy. Beware of the roof terrace uneven levels -
Clean, efficient staff, execllent location None
Bright, clean, modern room. Close to old town centre. Unable to connect to internet in room. Breakfast was minimal and certainly not up to a 4* hotel standard.
The thing that stood out about this hotel was the staff at the reception. They were so friendly and eager to help. They went out of their way to help me organise a tour to a local cheese farm which is not something they normally organised, but they spent the whole afternoon ringing out different places for me. Such good service!
Clean and well appointed rooms, decorated recently in an attractive seaside blue. Willing and helpful reception staff. I ate in the restaurant twice. Neither time was great, but I am sure they will improve, as Italian guests noticed this glitch as well.
everthing was perfect very very nice hotel, very good breakfast , friendly staff and told us about the white city
Staff were very helpful. The interior style is a little dated for the price bracket.
Visting the locality within the town
We loved our stay at La Sommita. The place is beautiful, delightfull rooms, very good service, very friendly staff. We highly recommend this hotel!!! No.
The ambience, cleanliness, comfort and style were excellent. Staff were pleasant and professional. Small items that needed fixing were promised but not carried out, tv reception was poor, breakfast went "missing" on last morning, the hotel can be difficult to find with no parking.
Everything! I want to live in this hotel!!!!! Also the breakfast was excellent and provided more food then we can eat.
peace and tranquility and the boutique nature of the hotel with the history attached to it no swimming pool and the difficulty of access had to park the car at the bottom of t he hill which was also an added cost per night to be paid in cash at checkout
The hotel was lovely and small and room was bright, modern and clean. Staff were really helpful when I had forgotten my travel adaptor. Unable to provide me with the correct one, they really did make the effort to try and find one. Breakfast was very basic. Our booking said we would have a full english breakfast. On arriving in the dining room, it was only a basic continental breakfast. I expected a menu with cooked food available to order. With the price we paid for the room I expected to have cotton wool pads and cotton buds available in the room. Unfortunatly there was none and had to cleanse my face with toilet paper.
Its position in Ostuni Staff did not appear to have been particularly well trained. We drove round and round before someone pointed us in the correct direction. When my partner walked into the hotel the receptionist was quite abrasive and implied we should have known how to find it. No one had contacted us to tell us how to find it. The staff appeared disinterested and poorly trained.
Every part was a pleasure! Service, dining, spa all great
La Sommita is a beautiful hotel. The decor is impeccable and there are plenty of areas for lounging whilst looking out at the fantastic views. The food in the restaurant is superb too. The one thing I would say is that it is very hard to find. We spent a good 45 minutes driving through the tiny cobbled streets (which in fact turned out to be great fun!) desperately searching for it.
Loved the hotel, there wasn't a thing out of place, everything about the hotel is well done. We are used to staying in hotels but we didn't feel like we were in a hotel here... very relaxing place It is a difficult place to find and what you should do is call the hotel and get collected otherwise you'll never find it! There is a car park at the bottom of the town, meet them there as we were instructed to meet in a central piazza but that wasn't so easy to find! there's only one car park so you'll know it when you see it!
The location of the hotel was exactly as advertised, with a beautiful view of the city and a very easy (albeit uphill) walk into the historic center that we counted a highlight of our stay. The staff were amenable and helpful when there was a problem with plumbing in our room, helping us move to another when it became apparent repair in situ was not realistic. Breakfast was excellent. Really, our only disappointment was that this small hotel had booked in a conference for the first day or so we were there. That closed the dining room for lunch/dinner on the first day when we were really counting on an easy late lunch in their lovely dining room after a hard drive. We never did eat there--but the number of restaurants we tried in town ran the gamut of simple to fabulous.
lovely view, very close to the walled city, friendly staff. easy to find location. nice breakfast with a very attentive stafff member serving coffee and warm croissants to our table. I'm a late riser and the black out shutters on the windows were superb. Made a bright day seem like the middle of night! The shower was a bit small and the doors a bit loose. (minor detail)
Stylish and attractive building, well positioned near the city but away from any noise . The air conditioning was not switched on , which made sleep very uncomfortable at night , they agreed tp put it back on after 3 days.The breakfast was not particulary fresh , nor was there much choice to eat.
staff extremely helpful and frirndly. rooms modern and very clean. great location to explore Ostuni by foot.
Excellent staff. Good if you're not just doing Ostuni (eg car hire etc). Air Conditioner very noisy and didn't really work. Wi-fi not available in every room - have to sit in foyer and log into their router every hour (not good). Rooms a bit shabby - needs an overhaul. Would recommend if 50 Euros cheaper.
Courteous and friendly service. The location was useful in order to provide an introduction to Puglia.
Relaxed atmosphere, shuttle service to beach and to town, good friendly service, even the other guests were friendly. Nice outside areas in which to relax and be sociable. bathrooms will need updating soon,
We didn't actually stay at the Massiera Refrigerio due to a problem and were transferred to an associated hotel nearby which was excellent in all ways. We did go to the Massiera Refrigerio for a meal and that too was excellent with very helpful and friendly staff.
near sites and little noise. It was just like the website said and the atmosphere was good
when we first arrived we could not find the hotel so we rang and he came out to get us which we thought was excellent. on arrival which was 11 oclock at night they went out of their way to make us something to eat (we didnt expect anything) they were marvelous and very welcoming.
Quiet and comfort
The owner escorted us to our room and was extremely nice and spoke English excellently. All the staff were helpful and very friendly. The place is quiet and lovely, very peaceful and relaxing. I would heartily recommend this place.
quite good - a bit difficult to find initially entering into Ostuni - is some distance from the town centre. good rooms - overall good value slightly small shower - otherwise reasonalbly sized rooms with kitchnette and private facilities
Staff and family were very friendly but their lack of English encouraged us to use our limited Italian!
It environment around the converted farm buildings seemed well cared for, and the flowerbeds and trees made the whole place seem very attractive. There is a lovely terrace, on which we enjoyed sitting comfortably to read in the sun or watch the sun set. The restaurant is especially good. It has a fixed menu for dinner which is good value and serves beautifully cooked local food. We liked the fact that we had a kitchenette so that we could also make our own meals sometimes. We enjoyed the swimming pool which is a good size. You are in the countryside but only about 2 km from Ostuni which is a beautiful town.
I think the hotel has good facilities, very clean and the staff were very helpful once they understood what we were saying. There was no English spoken, limited breakfast unless you like cake this was fine for me as I have stayed there before but if you are not aware this can be difficult especially as I had a 9 year old with me
Friendly staff though very limited English spoken - but I guess you have to remember you are staying with a family on their working farm. Room was large, well equipped and comfortable enough given the price. Good pool and lots of outdoor communal spaces. Good to be served fresh food from the farm. Close to town. Breakfast was more limited than is usual in continental places - lots of cakes, not much in the way of cereals, breads, hams or cheeses. Not the usual coffee options either, just thick black coffee from a large pot. The rooms in the old farmhouse where I stayed are more basically furnished, though the same price, as the newer rooms in the outbuildings. My shower was broken. There are a lot of rooms, it can get surprisingly busy. The hotel has a good local reputation for catering but dinner was disappointing on the one night we ate there.
The location was good. The rooms are basic and the breakfest was ok. As in was mid October the rooms were cold and the grounds could not be used to full advantage.
Fantastic food, close to Ostuni, wonderful host, reasonable prices. Highly recommended.
Yes, you can park outside your room and it is lovely and quiet. Our room also had a kitchenette with large fridge and cooking facilities. It is difficult to find.
The owners, Memo and Danielli who were wonderful hosts, and the food and wine which were both excellent and good value. The room was very comfortable but the "piccolo bagno" made showering a challenge. This did not detract from the whole very positive experience.
The beach and pool facilities are wonderful, and even at the height of the season we had no trouble getting a good location for umbrella and chairs. The outside restaurant was quite good for a la carte items. The price was quite high for the 2 days, but I would expect it's better priced for people who stay a whole week. The dining room food was just adequate. It's geared to families more than to gourmands.
Nothing The a/c had been switched off due to the season .................it was very hot and so therefore uncomfortable. We had no hot water so could not wash properly and we were given a room overlooking the carpark when clearly the hotel was not full. We were given a sea view after asking but by that time we had experienced the breakfast and decided to check out. Not a very good experience all round!!
italian ambiance / no too European strangers / Excellent cooking
Air condition didn't function in the room, that was very very inconvenient during 35 C hot night
Very peaceful relaxed atmosphere, good location for beach and towns of interest in Trulli country. lovely grounds and pool.
Situated between olive trees, far away from busy Ostuni or the beaches, Masseria Tutosa offers a peaceful stay in a beautiful accomodation. The Masseria is hard to find, even with assistance of navigation equipment. The restaurant is only open in the summer season.
all in all a lovely hotel, location ideal for touring the area or relaxing by the sea. beautiful grounds and pool area, ideal place to relax after a day out. friendly staff....no complaints really!!
the grounds were nice and the room had plenty of room We picked this hotel because of the pool and it was unusable, no restraunt other than breakfast which was not included in the price, no daily cleaning service for the rooms, would not rate as a four star
Quite, staff, nature. It is a really cosy place Nothing
Nino and his daughter went above and beyond to make our stay special. On the day we left - - at 5:00AM - they insisted on preparing coffee and breakfast for us although breakfast usually didn't start until 7:00AM! Miriam (daughter) spoke beautiful English which was also a huge plus! Everyone at the hotel was gracious and helpful. We would definitely return to Quadrifoglio.
The hotel was very nice. The staff was helpful to a point, but not speaking Italian, there was some problems with translation of information. The on-site ristorante was excellent. Their web says the hotel is only minutes from the beach, but unless you have a car the beach is not possible, unless you take a expensive taxi ride. The hotel is about 2 miles from Cisternino. So, the location of the hotel is not good for the beach or the main city.
very welcoming and warm staff
The owner and staff were very friendly, helpful and hospitable. We would very happily stay there again
- kind staff - good cuisine - hotel position and indications - breakfast (minimum, really the needful)
The staff were excellent, very friendly and were not obtrusive yet were easily available to deal with requests. The room was very clean and had efficient air conditioning (absolute necessity in Italy at the moment). We ate at the hotel twice with our non resident guests and on both occasions the hotel found us a table at short notice. The food was very good and highly recommended. There is on site parking which is monitored in the evening and there was no charge applied for the parking. We would certainly stay again.
staff pleasant and helpful and they make their own pastries.
Friendliness and helpfulness of all of the staff. Plus location. Food good.
Quiet location near Cisternino and Ostuni and nice room.
they have a nice pool which is close to the hotel (400m ca.) hotel is next to a street but at night we were not disturbed, our room had a nice balcony. very clean and family run, friendly
All staff were very helpful. English spoken by most staff and Italian encouraged by staff from us ! Room quite small for a winter visit as the only other place to relax is in the foyer. This would not be a problem in summer when there are many places to hang out.
The staff was wondeful and so helpful and accommodating. The grounds and pool were beautiful. Small beds.
The hotel staff were friendly and helpful which meant that any problems could be resolved quickly. The pool side area and grounds are very pleasant. When there was a party the music was always finished by 1230am so as not to disturb residents. Some of the rooms restricted space. Poor showers - no bath. Limited facilities for small children
The staff were very friendly and helpful, the atmosphere relaxed. The rooms are simple and the gardens beautiful. Nice swimming pool, with another shallower one for small children. The food was very good, and the hotel was well-located for beaches and places of interest in the area. In the evenings the music was played loud and late.
Staff were friendly and helpful. Beautiful and large rooms and very nice grounds Heaig did not work in the room but was immediately changed by staff
All staff were friendly, polite and obliging. Made me feel very welcome.
Friendliness of the staff. Good food The rooms were very small
Situation of hotel was exactly as described Room was very gloomy (no proper window) and very cold/damp. It aws the beginning of the season and it showed!
Staff were very helpful Chalets lacked light & a wall mirror would be helpful
Beutiful grounds and ambience. Helpful and courteous staff. Very good restaurant and service. Rooms very small and not comfortably furnished.
The staff were excellent. Some very nice people. Helped us whenever we needed it. Breakfast was also very good. We will stay again. Nothing. Everything was fine.
Very helpful personnel, great location Wifi in the rooms is weak
We've stayed there a few times.We find the staff friendly and helpful.
Welcoming, very friendly and helpful staff, a spacious room with pleasant, clean and simple decor, a confortable bed and good pillows, a bathroom with piles of white fluffy towels and a large balcony with gorgeous views.
We were made very welcome on our arrival the room was a good size and clean with lovely views over the country side. The breakfasts were more than plentiful with a good selection of foods.
nice view and balcony very old fashion decoration
Easy to find, very helpful friendly staff who were attentive to guests' needs. Good value. Excellent breakfast. Nothing
Breakfast excellent. Room spotlessly clean and well appointed. Staff extremely helpful. Cleanliness faultless. Stairs - no lift. Bathroom a little dated. Minor issues really.
This hotel deserves all the high ratings it has received from previous booking.com guests. It's location is not only an easy walk to beautiful charming Cisterino but also makes it a perfect choice for visiting this area of Puglia. All the staff are delightful, charming and helpful. The breakfast is superb as well as the great waitress who takes wonderful care of you. This should be a 4 star hotel!
the quietness the helpfulness of the management put in a swimming pool
very cosy family atmosphere, authentic building and room style. wonderful kitchen. Friendly stuff. Lovely place to have a rest of city rush.
Excellent food, top quality of the restaurant and breakfast. Food was cared in all details and comparable to a 5 star. The room was not comparable to price required: old bathroom, not recent renovated. Comparable to a 3 star.
The whole package - the welcome. the breakfasts, comfortable room/bed, cleanliness, setting
We were given a bedroom and kitchen with working fireplace .The onlysound all night was from crickets.The flowered avenue between the buildings ,lit by candles in the evening ,was magically,beautifully romantic. Giuseppe, their well informed employee, gave a tour of the close grounds and the old olive presses .Food excellent. Accommodation price was a bit high but the dinner price was a bargain.
Availability of hotel staff to drive us into town whenever required None
Convenient to Cisternino. Views. No hot breakfast
Convenient location with easy to find comfortable hotel. Good size rooms and on site pizzeria open daily with reasonably priced and varied menu. Welcoming pleasant staff. Noise carried from adjacent rooms, people walking around and plumbing. Probably due to lack of insulation and all tiled floors.
Great location with views over to the Adriatic. We were the only ones by the excellent pool for 3 days. The noise from the other rooms plumbing was unacceptable from a supposed 4 star hotel. It was as if the guy in the room next door was in with us. No concierge service carry your own bags from the car park up the steep outside steps.
A pleasant hotel set at over 400 metres with fantastic views to the cost and over local towns. Staff were friendly and helpful in the main. The hotel was very quiet when we went (September 2009) and most of the time we were the only ones by the very pleasant pool. The room we had simple but clean and a good size wiith a balcony with amazing views. Breakfast was the usual Italian breakfast fare. The restuarant served good food at reasonable prices. All round the hotel was value for money.
This is a very friendly, comfortable and relaxed hotel. The staff are very helpful. There is a very good restaurant (taverna) in the hotel offering excellent meals to cater for all budgets, from pizzas to a la carte. Lovely views from the windows/balcony.We thoroughly enjoyed our stay.
Lots of fresh air, very quiet at night; good position for travelers who intend to see Ostuni and Alberobello. A bit difficult to find when coming from Cisternino; not much choice in breakfast buffet.