AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the gourmet dining options at Secrets St. James Montego Bay?
You can expect a variety of gourmet dining options, including seafood, steak, Mexican cuisine, Italian, and a grand buffet that offers everything from local cuisine to international fare.
Are there any concerns about the cleanliness of the rooms at Secrets St. James Montego Bay?
Some guests have mentioned that the rooms appeared worn and tired, especially compared to other Secrets resorts. However, the staff does their best to keep the rooms clean.
What are the best times to visit Secrets St. James Montego Bay?
The high season is in February, offering a great time to experience the resort's Unlimited Luxury benefits and the beautiful Montego Bay. However, July is the low season, which may provide a quieter and more relaxed atmosphere.
How is the customer service at Secrets St. James Montego Bay?
The staff at Secrets St. James Montego Bay is described as outstanding, friendly, and very helpful, providing a warm welcome and excellent service throughout the stay.
What practical information should I know about parking at Secrets St. James Montego Bay?
The resort offers free parking and valet parking, providing convenient options for guests who arrive by car.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Preferred Club Access
Guests highlighted the benefits of Preferred Club access, which includes additional bars, restaurants, and pools at the adjacent Breathless Montego Bay. Consider upgrading for a more extensive experience.
Check for Private Events
Some guests noted that certain activities listed were actually private events, leading to disappointment. It's advisable to check with the staff about the schedule to avoid any misunderstandings.
Consider the Spa Services
While the onsite spa offers a range of treatments, some guests found the prices to be high for certain services. It's worth exploring the options and prices beforehand.
Dress Code for Restaurants
Be mindful of the dress code for the resort's restaurants, as some guests found the restrictions to be stringent. It's recommended to inquire about the specific requirements to avoid any inconvenience.
Room Selection
Several guests mentioned that the hotel is showing signs of wear and tear, particularly in the rooms. Consider requesting a room that has been recently renovated for a more updated experience.
Be Mindful of Noise Levels
Some guests noted that the resort can be lively, especially during theme parties and evening entertainment. If you prefer a quieter environment, it's advisable to inquire about the event schedule or request a room in a quieter area of the resort.
Communication with Staff
Inconsistencies in service were highlighted by some guests, particularly regarding room cleanliness and maintenance responses. Clear and proactive communication with the staff can help address any issues promptly.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Montego Bay Marine Park, Harbour Street Craft Market, and AquaSol Theme Park for off-site entertainment and cultural experiences.
Manage Expectations for Food
While the resort offers a variety of dining options, some guests found the food quality to be inconsistent. It's recommended to explore the diverse dining options available both onsite and in the nearby area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | December | $740 | $686 |
Cheapest month to stay with an average 65% drop in price. | Most expensive month to stay with an average 85% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Secrets St. James Montego Bay - Adults Only Unlimited Luxury is September, with an average nightly rate of $381. The most expensive month is June at $1,093 per night.
The cheapest day to book Secrets St. James Montego Bay - Adults Only Unlimited Luxury is Monday, with an average nightly rate of $499. The most expensive day is Tuesday at $1,432 per night.
To get the best price at Secrets St. James Montego Bay - Adults Only Unlimited Luxury, book around 9 weeks in advance. This could save you approximately 22% compared to booking last minute.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 2.1 mi | Montego Bay Sangster Intl | 3.8 mi |
