NH Collection Monterrey San Pedro provides 4-star accommodation in San Pedro Garza Garcia. It also features an executive floor, an express check-in and check-out feature and 24-hour room service.
The hotel has been recently refurbished and offers a 24-hour reception, valet parking and an airport shuttle. In addition, the multilingual staff are on hand to provide assistance.
Each room at NH Collection Monterrey San Pedro offers a mini bar and all the essentials for a comfortable stay.
With its own restaurant serving international dishes, the hotel provides guests with all they need for an enjoyable evening within the hotel. Packed lunches can be prepared on request for those wanting to sightsee during the day.
Local tourist attractions close to NH Collection Monterrey San Pedro include Gruma and Cemex. Paseo San Pedro is also nearby.
Accessibility and suitability
Dining
Services and conveniences
Basics
General
Bathroom
Family friendly
Media and entertainment
Laundry
Bedroom
Workspace
Parking and transportation
Health and safety
Things to do
Fitness
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant serves international dishes and provides all you need for an enjoyable evening within the hotel. Packed lunches can also be prepared on request for those wanting to sightsee during the day.
Are the rooms comfortable and clean?
Guests have mentioned that the rooms are great, clean, and comfortable. However, some reviews noted issues with the bathroom cleanliness and cold room temperatures.
Is the hotel's location convenient?
The hotel's location is highly praised, with guests mentioning its great location, proximity to a shopping mall, and easy access to local attractions and facilities.
How is the hotel's customer service?
Guests have highlighted the friendly and helpful staff, but some reviews mentioned long wait times during check-in and issues with the front desk staff's management of requests.
Is the hotel suitable for business travelers?
The hotel offers a business center, wake-up service, concierge service, meeting facilities, and a convenient location for business purposes. However, some reviews noted slow service and outdated room decor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to attractions like Gruma, Cemex, and Paseo San Pedro makes it convenient for sightseeing and exploring the local area.
Consider Room Selection Carefully
Some guests suggested that certain rooms were noisy, while others praised the spaciousness and modernity of the renovated rooms. It may be beneficial to inquire about room options based on noise levels and recent renovations.
Check for Special Services
Guests appreciated the direct access to the mall, the well-equipped gym, and the convenience of room service. These services can enhance the overall stay experience.
Be Mindful of Room Temperature
Several guests mentioned issues with room temperature, including cold air and non-functioning air conditioning. It may be advisable to check the room's temperature control upon arrival.
Parking Considerations
If parking is required, it's important to note that it may not be included, and extra charges may apply. Guests also mentioned the option to use the parking lot of the mall.
Note Bathroom Conditions
Some guests expressed concerns about the cleanliness and maintenance of the bathrooms. It may be helpful to check the bathroom facilities upon arrival and address any issues with the staff if necessary.
Consider Early Check-In Requests
Guests mentioned varying experiences with early check-in requests, with some rooms not being ready until later in the day. Managing expectations for early check-in times is advisable.
Be Aware of Noise Levels
Some guests experienced noise disturbances from renovation work and neighboring rooms. Light sleepers may want to consider this when choosing a room or inquire about the hotel's noise policies.
Evaluate Service Quality
While many guests praised the friendly and helpful staff, others expressed dissatisfaction with service, cleanliness, and maintenance. It may be beneficial to manage expectations regarding service quality and communicate any concerns to the hotel staff promptly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | January |
Average price (weeknight) | $133 |
Average price (weekend night) | $108 |
Value for money | 8.0 |
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Distance to city center | 3.1 mi |
Nearest Airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 17.9 mi |