Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Excellent value."
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." 7.8 "Management was excellent , said 78%." -
9.2 "Excellent breakfast."
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8.9 "Food is delicious."
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8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." -
2.5 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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9.7 "Excellent value."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 7.6 "Management was excellent , said 76%." -
9.1 "Excellent breakfast."
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8.8 "Food is delicious."
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8.7 "Location is great."9.3 "
Great parking , according to 93%."
Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
9.3 "Excellent breakfast."
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9.0 "Terrific location."
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8.8 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.3 "Comfort level is high."8.5 "85% thought
rooms were spacious ." -
2.2 "Disappointing internet connection."
Overall Rating
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9.8 "Excellent value."
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.0 "Terrific location."
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9.0 "Excellent breakfast."
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8.8 "Generally very clean."8.7 "87% said
rooms were clean ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
excellent service.
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7.0review from
The reception staff were friendly and nice while the room was spacious and clean. The hotel deserves its good review. Breakfast choices were ample. The location was perfect for me as I planned to go to the nearby Prada outlet.
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6.0review from
good staff attention
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6.7review from
The staff were friendly and tried to be very helpful. The room was clean and comfortable. Parking was free and on-site near the front door.
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8.0review from
The hotel was excellent in all respects - comfortable, elegant, in an excellent location for Florence and/or the Chianti region. We would happily stay there again. Nothing.
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3.6review from
It had good parking, nice pool, not too far from the City It was extremely noisy in the morning and impossoble to relax in the bedroom - could hear other guests, in fact a huge argument at one stage! The chamber maid came into our room on three occasions even though the do not disturb sign was on. We were admittedly late checking out of the room and received a very abrupt phonecall from the reception area - we found the staff slightly rude.
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4.4review from
nothing in particular The very poor breakfast
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8.0review from
Comfortable bath
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7.2review from
Friendliness and efficiency of staff.
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8.0review from
This is a top quality hotel. I stay in 4 star hotels each week in the UK and this one lives up to these standards. Great service very friendly and Quality furnished room. well done
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8.0review from
excellent service.
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8.0review from
The hotel was excellent in all respects - comfortable, elegant, in an excellent location for Florence and/or the Chianti region. We would happily stay there again. Nothing.
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8.0review from
Comfortable bath
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8.0review from
This is a top quality hotel. I stay in 4 star hotels each week in the UK and this one lives up to these standards. Great service very friendly and Quality furnished room. well done
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7.0review from
The reception staff were friendly and nice while the room was spacious and clean. The hotel deserves its good review. Breakfast choices were ample. The location was perfect for me as I planned to go to the nearby Prada outlet.
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6.7review from
The staff were friendly and tried to be very helpful. The room was clean and comfortable. Parking was free and on-site near the front door.
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7.2review from
Friendliness and efficiency of staff.
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6.0review from
good staff attention
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3.6review from
It had good parking, nice pool, not too far from the City It was extremely noisy in the morning and impossoble to relax in the bedroom - could hear other guests, in fact a huge argument at one stage! The chamber maid came into our room on three occasions even though the do not disturb sign was on. We were admittedly late checking out of the room and received a very abrupt phonecall from the reception area - we found the staff slightly rude.
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4.4review from
nothing in particular The very poor breakfast
