Granted the food is a free option, but really awful preparation. Willingness of staff to assist almost non-existent. Cups for coffee not to be found. Staff around the property were very relaxed, slouching and feet up while greeting folks.
3 stars
Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Photos of Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Overview
Embassy Suites Montgomery - Hotel & Conference Center is within an easy walk of Greyhound Bus Station and provides a Jacuzzi and an indoor pool. It also features a sun deck, valet parking and an express check-in and check-out feature.
The hotel has 237 rooms and has been recently refurbished. Airport transfers, a dry cleaning service and a laundry service are available on enquiry. The hotel also provides a 24-hour reception, laundry facilities and a 24-hour business centre.
The air-conditioned rooms at the hotel are spacious and offer wireless internet access, ironing facilities and a refrigerator. They are also equipped with a microwave, a hair dryer and cable/satellite channels.
Embassy Suites Montgomery - Hotel & Conference Center's on-site restaurant is a hassle-free option for those wishing to dine in. Alternatively, there is a wide selection of international restaurants nearby.
Embassy Suites Montgomery - Hotel & Conference Center is close to Montgomery's well-known attractions, with Jr. Federal Building and United States Courthouse just a 10-minute stroll away. Guests can also visit Alabama Judicial Building and Old Alabama Town.
Latest deals for Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Bathroom
- Hairdryer
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
7.5
Good
886 verified ratings
Wonderful
383
Very good
125
Good
92
Okay
53
Fair
65
Mediocre
54
Poor
114
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to graduation events and local attractions. However, many expressed disappointment with the service, citing understaffing and unpleasant staff interactions. Cleanliness was also a concern, with reports of old smells, flooding bathrooms, and unkempt furniture. Overall, while the location was a highlight, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Pros (+) Breakfast was good the cooks did a great job both days
Cons (-) The noise from next door ....I dont know what was going on they had security guards and everything beating on that door between 1am and 5am...
Pros (+) I love the location...i thought the building was beautiful..my family really enjoyed the stay there...
Cons (-) The sheets at the bottom of the bed looked nasty...i was charged one price at the hotel...but was billed something totally different....on my credit card.
Pros (+) Staff very helpful. Hotel in great condition. Great breakfast. Cook very fast.
Cons (-) Parking on late arrival difficult.
Pros (+) The staff was incredibly friendly and sweet with my 2 year old son. The breakfast was fun and had tons of options, we loved it.
Cons (-) Our room was dirty. I had to look for one of my son's toys and therefore I inspected it thoroughly...under the bed was gross as was in the couch cushions and there was grime on the floor. There were cigarette burns in the couch. The pool was freezing. The hot tub was not properly treated and smelled like body odor and sweat (honestly, it was gross. we got out after a couple minutes and went back t...
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Pros (+) RIGHT NEXT TO BALL PARK
Cons (-) THE BUGS IN ROOM
Pros (+) Good quality room, breakfast was very good. Clean facilities.
Cons (-) Had to pay for parking. Ridiculous to pay that much for room and still have to pay additional fee's to park.
Pros (+) This is a great location on the river right next to the Entertainment district
Cons (-) had to call for maintenance for AC to get fixed first night, it drips from the air return into the room leaving the carpet wet below. The carpet was worn and ragged in this spot. Paint was peeling in the bathroom ceiling, cleaning staff didn't touch room after first night or leave fresh towels. Front desk wa responsive with issues, but these are things that shouldn't happen
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a fantastic and beautiful breakfast, with a wide selection of options to choose from.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned small cleaning issues, and a few have reported cleanliness concerns, such as dirty and greasy hair dryers and other people's hair in the bathroom.
Is parking readily available at the hotel?
The hotel offers secured parking, but some guests have mentioned that parking is not free and can be challenging to find due to the downtown location.
How are the beds at the hotel?
The spacious rooms feature comfortable bedding, but a few guests have mentioned uncomfortable beds and hard mattresses.
What is the hotel's standout feature?
The hotel's standout features include a spacious room layout, a fantastic breakfast, and extremely friendly and helpful staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Upper Floor Corner Suite
Guests recommended choosing an upper floor corner suite for a spacious and comfortable stay, with the added advantage of complimentary cocktails during the evening happy hour.
Enjoy the Superlative Breakfast
The morning hot breakfast spread offers a wide variety of options, with a live omelette stall serving custom-made omelettes, making it a standout feature of the hotel.
Check Out the Nearby Attractions
The hotel's location allows for easy access to several nearby attractions, including the Hank Williams Museum, Rosa Parks Museum, and Old Alabama Town, making it convenient for sightseeing.
Be Mindful of Room Selection
Some guests suggested checking the room thoroughly upon arrival, as a few encountered issues with cleanliness and maintenance, such as unclean bathrooms and malfunctioning amenities.
Consider the Happy Hour
Take advantage of the complimentary cocktails and snacks during the evening happy hour at the lobby bar, which was highlighted as a favorite among guests.
Plan for Parking
While on-site parking is available, it can fill up quickly, leading to the use of adjacent paid lots for overflow parking, so it's advisable to plan for parking in advance.
Take Advantage of the Complimentary Breakfast
The complimentary breakfast was praised by many guests for its quality and variety, making it a worthwhile inclusion in the stay.
Explore Dining Options Nearby
With a wide selection of international restaurants in the vicinity, guests can explore various dining options beyond the hotel's on-site restaurant.
Be Aware of Potential Maintenance Issues
Some guests experienced issues with broken elevators, air conditioning, and heating, so it's advisable to inquire about the status of these amenities before booking.
Consider the Hotel's Downtown Location
The hotel's downtown location was appreciated by many guests for its proximity to shopping, transportation, and downtown attractions, providing a convenient base for exploration.
Location
300 Tallapoosa Street, Montgomery, AL 36104
What's nearby
- Jefferson Davis Hotel0.3 mi
- Frank M. Johnson, Jr. Federal Building and United States Courthouse0.3 mi
- Greyhound Bus Station0.4 mi
- Old Alabama Town0.5 mi
- Civil Rights Memorial Center0.6 mi
- Gov. Thomas G. Jones House0.6 mi
- Dexter Avenue Baptist Church0.6 mi
- Alabama State Capitol0.8 mi
- Museum of Alabama0.8 mi
- First Baptist Church0.8 mi
- Jefferson Franklin Jackson House0.9 mi
- Cleveland Court Apartments 620-6381.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $228 |
Average price (weekend night) | $210 |
When to book a room at Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Montgomery Dannelly Field |
Distance to airport | 7.2 mi |
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