Good to know
Value for money
Distance to city center
|Houston George Bush Intcntl|
Distance to airport
|"Room was really nice!"||(in 7 reviews)|
|"Place was beautiful and staff was excellent!"||(in 8 reviews)|
|"The Breakfast was great as was the location"||(in 4 reviews)|
|"Rooms are to dark."||(in 9 reviews)|
Time of year
Show reviews that mention
|room was great||in 37 reviews|
|helpful staff||in 16 reviews|
|best breakfast||in 10 reviews|
|pool area||in 8 reviews|
|beautiful views||in 4 reviews|
|certainly return||in 3 reviews|
|lakeside||in 3 reviews|
|lazy river||in 3 reviews|
|waiter||in 3 reviews|
|charging a premium||in 2 reviews|
|understaffed||in 1 review|
The staff was very helpful. It was quiet and very relaxing.
My only complaint is the mandatory resort fee. We did not use any aspect of the resort. I do not like that I was charged $30.00 for something we did not use.
Understaffed, poorly managed, under maintained and overpriced!
Lakeside restaurant was fantastic with new management, new specials and great food! The location is beautiful!
This hotel is under staffed. Only room service available at the lobby bar on Mondays it took more than 1 1/2 hours to get my food order, multiple customers faced the same issue and we actually felt sorry for the employees as it was severely understaffed. The hot tub wasn’t working, water slides not operating and the grounds unkept. Balconies don’t have chairs and in general the property looks under maintained. Prices are of a 4 Star Resort with $12 drinks but the service and facilities are more like a two star property.
Terrible service at bar and restaurant
Understaffed and overwhelmed by groups. It took over 30 minuets just to get a beer. Poor logistics at buffet style restaurant and not enough waiters serving beverages (not even a fountain with juice and water). We all practically finished our meal before being served coffee and orange juice.
Room was dirty and not ready at check in. Shower was either extremely hot or ice cold. Resort was mostly inoperable. Seemed as if they haven’t kept up with general maintenance and replacing of everyday things.
its in the details
the updated room was very nice, love the bathroom the ball room and convention area is beautiful. we had beautiful views from our room.
when we entered NO one greeted us. the desk staff 3 at the time. One person being waited on. the other didn't say hello or we will be with you in a minute or anything , felt like they didn't want to have eye contact because they would have to help us check in. the wait was not long, but was not welcoming. the remote in the room for the living room didn't work, you would think they would check things like that. I didn't want to spend my time getting things fixed in the room somebody must have been cleaning up in the entry (in plan site of the check in) , there was a cleaning bottle just left in the area on the floor in the middle of the area, no one seemed to care at all. the exterior of the tower very plain hasn't changed in the 20 years since we visited before. Not attractive at all. Looks old. I understand it is winter, as I have traveled in the winter I have seen some nice winter landscaping. they might wont to do a little during this time. the windows in our room where really dirty. took away from the beautiful views
The La Torretta Lake Resort & Spa, Montgomery is attached to a convention center. It offers guests plenty of amenities and services including a front desk area that is staffed 24-hours per day with bilingual staff members that can offer assistance in English and Spanish. There are dry cleaning and laundry services available, and there is a hair salon on site. Guests can take advantage of the free newspapers that are stocked in the lobby or the televisions placed in the common areas.
Visitors to the La Torretta Lake Resort & Spa will have plenty of options to keep themselves entertained. Guests will find fitness classes, basketball courts, and spots to fish on site. Plus, there are golf lessons, racquetball, and rowing to partake in. Nearby, guests can find places to rent bicycles, go kayaking, and go parasailing.
The dining options are extensive with six restaurants on the property. Guests will find that there are food options available all day and night with a full breakfast being served daily. There are also two lounge areas and two poolside bars. Plus, there is a coffee shop. Guests can order from room service 24-hours per day.
There are 445 guest rooms and suites, and they are packed with amenities. Guests will find premium bedding or hypoallergenic bedding on their beds outfitted with pillowtop mattresses. There are balconies or patios available, and the private bathrooms contain designer toiletries and deep tubs. Connecting rooms are available for larger parties, and all of the rooms have free WiFi.
based on 162 reviews
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Reviews about Margaritaville Lake Resort, Lake Conroe/Houston
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