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Staff was rude and the room was dirty the shower was horrible leaking from the ceiling inside the shower
Clean, reasonable price Not much selection of breakfast
Staff was very unhelpful when I mistakenly booked the wrong date. When I called to ask for help in changing the date, they refused to allow me to. This was a non-refundable booking and I ended up paying for a night that I did not use. Buyer Beware!
nothing them will call you to check out 1 hour before the timeline!!
Price Cleanliness and lacking a bit.
Fair pricing Hotel Could use updates.
This guest did not leave comments about this hotel.
Was close to my travel destination. The bed spread and carpet were very dirty. When I asked for extra towels I was told I could only have 2 more - there were a total of 4 skimpy towels and 2 washcloths. Staff refused to make coffee at 8:45 - breakfast is over at 9. Breakfast was terrible.
It's location isn't far from things. The tv's were old, the cleaning crew didn't do well, it was hard getting in the room and the staff wasn't friendly.
Location was very convenient. Staff rude and not accommodating. Room physically was in a state of disrepair. Found used washcloth and long hair in tub. Toilet not flushed. Black mold on refrigerator door rubber seal. Carpet filthy worn dirt and mold. Continental breakfast was bad.
Nothing Faulty lights,blocked drains,room not ready at 4pm no coffee,no Kleenex tissues,breakfast was coffee and cereal,no toast or muffins, had to ask for water for tea,only 1 teabag,bed not made when we returned at night,no visible ice machine. Bathroom dirty.
Comfortable bed; quiet enough. I slept well. No towels supplied; strange billing practice; unpleasant neighborhood.
Service, food, cleanliness, the total experience was excellent!
The staff were very pleasant. It was a great value for me and my kids. Breakfast and evening food were great. Popcorn in the afternoon was an unexpected bonus!
Location was convenient for early morning flight. My son had a flight as an unaccompanied minor and the extra time needed for paperwork is understandable but it was a 6am flight. There wasn't anything out for breakfast before we left because of the early flight. Additionally, they closed the pool precisely at 10p. They cited security reasons for the promptness but it sounds a bit unnecessary. We weren't able to take part in any of the 'added conveniences' due to our circumstances.
It was clean, staff was friendly and they served warm dinner and breakfast included with the stay.
Very friendly staff and room was great. Parking is a difficulty as the complimentary is hard to find and the valet is expensive.
The location was perfect for New Year's Eve as the hotel was centrally located near the bars downtown and the room was quite large. The furniture was starting to look outdated and light switches were everywhere rather than near the door. Parking was also a bit confusing as it was across the street at the convention center. The staff was very friendly; however, I was charged twice for the room and it took 14 days to resolve this issue.
Clean rooms and affordable price on the room. The staff sucks! On the floor we stayed two groups in apparently the same family were causing a ruckus at all hours of the night,very late at night. We called twice to say something to the front desk staff and they did nothing. We will not be staying here EVER again.
Plenty of room and nice kitchen. Spacious and very functional. Fantastic breakfast and staff was helpful. Maintenance of the buildings and grounds could be improved. Tub faucet leaked and couch cushions torn. Dishes missing from kitchen.
Very good multi-night room rates. Rooms are spacious, clean, well-supplied. Comfortable bed. Parking is limited, not enough spaces. No central ice machine (just refrigerator in room, but no ice pre-made).
No wake up call and this is not the first time. We stay at this location every three months due to Doctor visit and I do like the site but we seemingly can never get a wake up call on time and sometimes not at all.
Other than being excessively noisy my stay was enjoyable. If you want to experience sleeping in the median of I75 this is the spot for you! Very loud traffic noise for entire stay. You better be a sound sleeper if you are staying here.
The room had a mold problem in the bathroom. The tub had rust around the base of the faucet. The tub was chipped in several locations. The thermostat had a glowing blue light that could pass for a night light. After parking the car we had an unusually long walk from the parking space to the room.
Location, the quiet and the cost. (Many hotels in the area are in the noise of the Dayton Mall) bed was comfortable everything was clean! I am spoiled by more expensive hotels--I missed breakfast and microwave....but everything was just right for this inexpensive stay. Staff was nice--we had all we needed.
Inexpensive, comfortable bed. Front desk attendants, blood on toilet, water to shower didn't work, scary drug addicts. Checked in and desk attendant was on phone with ebay on a personal call. Creepy guy came in and asked for a spoon and stared at me for no reason...guessing he was using it for drugs. Ended up seeing him two doors down from us..people coming and going from his room...guessing drug related. Blood on toilet. Water to shower didn't work. Told desk as I checked out and he laughed and said it was probably frozen but didn't apologize or attempt to make up for it.
convenience rugs shampooed and still wet
Comfortable suite with 2 queen beds and pullout sofa sleeper Use of styrofoam plates for breakfast
Comfy after long day of driving. Pool was perfect.
Large room, clean, front desk personnel were very helpful and outgoing.
Very nice place!
The room was clean, spacious, and comfortable. I didn't like having my name on the receipt with a different credit card number and an unknown address. It turns out that because I made the reservation online, the credit card number and address were from Priceline.
The staff was responsive to taking care of problems. But, they should not have occurred in the first place. Upon arrival either kayak or the hotel had lost our reservation fortunately I had a copy of the confirmation. When we arrived in the room the room appeared to be acceptable after turning down the bed I discovered the sheets had not been changed from the previous occupant this is something I find completely unacceptable. To their credit the staff did changes to another room
We were on the third floor in the corner. It was nice and quiet and didn't hear the highway traffic. Breakfast of eggs and sausage plus more was good. There wasn't enough seating area for breakfast.
Beds are comfortable and rooms are clean. Set up of room is logical
clean room smelled funky
The entire hotel was run down and dirty. Our bed sheets were stained and everything seemed to have a layer of dust on it. Also the air conditioning would not work and the room was very hot. We would never suggest anyone to stay there. Definitely not a 3 star hotel!
Very clean! Easy to get to - Nice staff - indoor pool Dark depressing old expensive for what it was I think something must've been going on in town for the rates on everything around there to be so high
No smoking room had a musty almost smokey odor. Woke with headache.
Nothing about this hotel was appealing, other than it was cheap. The TV did work as did the shower but not much else went well. This was sold as a non-smoking room, it clearly was not. The room stunk of cigarette smoke and it was everywhere. The walls even smelled of smoke. The manager was not willing to do anything about it other than offer 15% off our next stay. That is useless as we do not intend on using a Red Roof Inn again.
Room was fairly clean, good TV, clock radio worked ok, shower was good. They gave us a handicapped unit (which we didn't ask for) that had virtually no counter space in the bathroom. We had to use the floor. Also, when we arrived at the motel in Dayton, we went to the office to check in at about 6pm on Saturday evening. There was no-one in the office and the door was locked. We had to wait nearly 15 minutes (it was very cold outside) until the clerk showed up. By that time there were three customers waiting to get in. She had been out at one of the units trying to fix the lock mechanism. There was no-one else on duty. If I hadn't already pre-paid for the room on line, I would have left to find another motel. I'm not sure if I'll be back to Red Roof because of it.
Right off the interstate. Plenty of restaurants and stores near by. Room was dated, but clean. Lots of shady looking people hanging outside there rooms drinking into the night.. DID NOT FEEL SAFE!!! After normal business hrs front desk has to buzz you in to the lobby like a prison. Booked on Kayak, but charged by Red Roof Inn. They did issue a refund, but it takes at least 3 business days to process the refund. I would not stay here again!
Room was clean enough although smelled a bit musty Sketchy part of town, was a female traveling alone and was a bit scared to sleep there
Staff Room smells really bad although i took "100% Smoke Free"
Proximity to airport and restaurants. Staff seemed a bit lost. Room smelled dirty and moldy. Comforter was stained. Gnats and flies in the room. Stained counter top beside sink. Numerous light bulbs were shot.
convenient to I-70/75; comfortable beds room smelled strongly of smoke; road noise and parking lot construction
Hospitality was awesome
This is a run down, dirty place. The beds were sagging, the carpet dirty, the furnishings old, the shower rod broken - This is at best a 2 start and really a one star. The parking is horrible with a long walk outdoors to building 5 where my room was. Please take this off your 3 star rating.
Bed was clean and comfortable.. the lay out was nice.. The bathtub and the cabinets and the sink.. the carpet need to be pulled updated to wood floors..
Staff was friendly, bed was comfy. Lots of damage to ceiling, kind of dingy... Lots of trash laying around outside of building
Wonderful location, helpful staff and great complimentary breakfast. Our room was in need of an update. and deep cleaning. Furniture was worn and soiled, and mattress was very bad on the fold-out sleeper sofa and needed new/newer linens.
Staff was Awesome and surprisingly helpful, friendly, and courteous. The evening check in clerk Arminta was exceptional. Breakfast was very well stocked and variety provided a good selection for all breakfast styles. Breakfast area TV a tad too loud in eating area. But that's just.
- Large room low cost - Clean beds - Wifi connection was good - The breakfast bar is Fantastic! Best one I have been too in the US -parking lot was pretty packed with large trucks -carpeting in room was coming up in spots and looked as if it was in place since the 90's -Water fixtures in shower need maintenance (pressure/flow) - No way to adjust heat (bring extra blanket) - Stove dirty and busted up
I appreciated not seeing any bugs in the place. Everything else was absolutely horrid. We have a toddler traveling with us. The only areas we could allow him to play were on the bed and on the coffee table. Everything else was disgusting. Literally, the entire sofa was sticky to the touch. The carpet was sticky, we kept our shoes on at all times. A brand new pair of socks our son had on in the room were dark brown within the couple of hours we were in there. The closet had water damage/stains in the ceiling, highlighted by cobwebs. The glasses in the cabinet still had lipstick stains from previous guests. The toilet is not securely bolted to the floor, so it bangs the wall when you stand. You truly get what you pay for. We left a day early, let them keep the charges for that day (obviously they needed it more than we do, hopefully they put it to good use) and found a hotel for about $30 more. We wanted at least one comfortable night. Apparently they serve breakfast for the guests...after seeing the room I would not dare put their food in my mouth.
The location and the room The couch was horrible, uncomfortable and old.
Struggled to find a room late at night while traveling. They had a room available. In very bad need of cleaning and remodeling.
The full kitchen, the pullout couch, more than just a hotel room, excellent lighting, a balcony or patio with appropriate doors, plenty of closet and cupboard space, the dishes, glassware and utensils that were provided. A fully functioning fireplace. The staff was extremely friendly and helpful. The next visit I will be more prepared to make full use of the facilities. The balcony was small. The carpet seams were rough. Water temperature was hard to adjust on all of the faucets. The stairs were rotting. They were fuzzy due to lack of direct sunlight.
Bed was very uncomfortable, dated decor and musty smell
-modern and new lobby -room was very outdated and did not match the modern decor of the lobby -bistro/bar had a limited menu, I ended up eating out instead of staying at the hotel
Cleanliness and amenidtes A bit overpriced compared to your competitors .
It was clean and private. They didn't have suite I reserved & paid for in advance. Was sent to double room. Complained at desk. Was told by mgr. that she didn't know what to do. my suite already taken. I asked her to find a quick solution because I was getting upset. Found me one.
Rooms were clean, staff was very helpful.
The friendliness of the staff members.
The staff was extremely helpful and courteous. The ice machine on our floor was not working.
Great dining and gathering area. Wifi was pretty slow.
Indoor Pool and open hours. Breakfast variety.
Location was great We were rushed thru check in she forgot room keys. Tv needs replaced as it had lines going up an down old tv. We had to call an find circuit to turn on Jacuzzi, not all of the jets worked. So not great for 2.
Staff the u describe on the web doesn't exist there. u should check ur acuracy.
Better than expected. The staff was very friendly and the room was big and clean. They're remodeling the lobby so it was kind of a mess but understandable.
Room was comfortable and the common areas were well appointed and clean
the hotel was clean and most of the staff was friendly and accommedating.......and the free breakfast was great...... a little out of the way from the main road but not too bad once we knew it was only a 5 minute walk to the resturants and other hotels and shopping
Proximity to the highway was great but there wasn't excessive traffic noise. There were several restaurants within a mile radius and a grocery store as well. The included breakfast was about what would be expected under the circumstances. Had a minor issue with housekeeping ignoring the do not disturb sign. My room was listed as being vacant that day but it wasn't a big deal and they knocked instead of just walking in.
Everything is excellent Only issue is internet.Everyday evening there is internet issue.I had to call customer service.In this aspect I was dissaponted..
The breakfast is great. Cannot access wifi in the room, but it works well in lobby.
Great shower, linens, bed comfort, clean room. Everything was fine. No issues. I found I objections at all. Everything was fine.
Non smoking facility! Staff were polite, quiet night (you never know when traveling). My son thought the eggs 'taste like paste.' The beds were kind of hard and the pillows not great. Woke with a headache and kink in my neck (should have taken my own pillow).
This guest did not leave comments about this hotel.
Breakfast was fair. Baked goods and bread was stale.. coffee was good
This guest did not leave comments about this hotel.
Nice room and staff No
Price was good, room was clean. only negative thing was when a house keeper kinocked on the door and immediately swiped the door key and entered the room. it was only 6 seconds!! I was startled she entered so quickly! Was she expecting the room to be empty? fishy
A clean, modern and very affordable 2-1/2 star hotel.
Clean quite nice location Once my key card did not work
Very nice hotel. Great breakfast. Website suggests room service which was not available.
While the Homewood is a somewhat dated, the beds are comfortable and suites contain essential elements to ensure guest comfort. I enjoy staying here. Many hotels now consider guests who do not consume red meat. I skipped the breakfast because of this and spent money at local restaurants. Also, rates are higher than comparable properties.