Hotel Portaló
Photos of Hotel Portaló
Overview
Amenities at Hotel Portaló
- Outdoor pool
- Beachfront
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Free toiletries
- Child pool
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Beachfront
- Family rooms
- Fireplace
- Sea view
- Seating area
- Garden view
- Hardwood or parquet floors
- Sofa
- Landmark view
- Tile/marble floor
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
- Walk-in shower
Pool and spa
- Massage
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Increased accessibility
- Lowered sink
- Non-feather pillow
- Upper floors accessible by stairs
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Things to do
- Beach access
- Pool table
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Shuttle service (additional charge)
Media and entertainment
- Shared lounge/TV area
Services and conveniences
- Room service
Reviews of Hotel Portaló
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel's location is superb, being the first hotel after leaving the pier, making it very convenient for guests. Additionally, guests can enjoy amazing sunset views from the pool.
How is the food quality at the hotel?
The food at the hotel's restaurant is described as incredible, and the complimentary breakfast is very good. However, some guests mentioned that there were limited gluten-free options during the low season.
What can guests expect from the hotel's facilities?
Guests can expect super friendly staff, amazing facilities, and an incredible experience of seeing the sunset from the infinite pool. Additionally, the hotel offers beach access and a pool table for entertainment.
What are the common concerns about the hotel's rooms?
Some guests mentioned that the rooms are outdated and under-equipped for the price, with issues such as leaking roofs and wet beds. Additionally, there were comments about the need for a renovation and better maintenance.
How is the customer service at the hotel?
The staff at the hotel is described as very helpful, friendly, and accommodating. Guests also praised the excellent breakfast and the comfortable and quiet cabins. However, some guests mentioned the need for more attentive management and improvements in certain areas, such as lighting in the chalets.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Sunset Views from the Pool
Guests highly recommend watching the sunset from the hotel's pool area, as it offers an amazing experience.
Room Renovation Needed
Several guests mentioned that the rooms are in need of urgent renovation, including furniture, flooring, and bathroom facilities.
Breakfast Experience
During low season, the breakfast was not served in a buffet style, causing inconvenience for guests with dietary restrictions. However, the hotel made efforts to accommodate requests in subsequent days.
Leaks in Rooms
Some guests reported experiencing leaks in their rooms, indicating a maintenance issue that the hotel may need to address.
Staff Friendliness
Multiple guests praised the friendly and helpful nature of the hotel staff, particularly mentioning specific individuals who provided excellent service.
Noise Levels
Guests noted that the sound system in the pool area played loud electronic music during the day and at night, which may have affected the overall relaxation experience.
Beautiful Grounds
The hotel's gardens and beach views received positive feedback from guests, contributing to a pleasant and picturesque atmosphere.
Restaurant Quality
The hotel's restaurant received consistent praise for its delicious food, making it a noteworthy dining option for guests.
Room Amenities
Some guests expressed a desire for additional in-room amenities, such as a coffee machine, to enhance their stay.
Maintenance Response
While some guests encountered maintenance issues, the hotel's responsiveness to addressing these concerns was evident, indicating a proactive approach to guest satisfaction.
Location
What's nearby
- Morro de Sao Paulo Pier25 yd
- Nossa Senhora da Luz Church55 yd
- Aureliano Lima Square133 yd
- Morro de Sao Paulo Lighthouse345 yd
- First Beach0.3 mi
- Morro de Sao Paulo Fort0.3 mi
- Second Beach0.4 mi
- Saudade Island0.5 mi
- Third Beach0.7 mi
- Fourth Beach1 mi
- Gamboa Beach1.6 mi
- Fifth Beach4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Portaló
Low season | August |
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High season | August |
Average price (weeknight) | $68 |
When to book a room at Hotel Portaló
KAYAK's top tips for your stay at Hotel Portaló
FAQs when booking at Hotel Portaló
Nearby hotels and places to stay
Closest
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See most recommended stays in Morro de Sao PauloGood to know
Value for money | 8.6 |
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Distance to city center | 0.4 mi |