The Hermitage Hotel is located in the idyllic Mount Cook National Park in New Zealand. It is the ideal option for families and outdoor lovers seeking a natural, tranquil environment. The hotel is near the park’s Visitor Center and Kea Point.
Upscale, white-washed rooms offer stunning mountain views and luxury amenities. Guests can choose from over 164 accommodations, including standard rooms, mountain view suites, chalets, premium rooms, superior rooms, and studio rooms. All accommodations are kid-friendly.
All accommodations feature flat-screen televisions with premium satellite channels, a mini-fridge, access to high-speed WiFi, coffee and tea making facilities with complimentary coffee and tea, plush bedding, signature mattresses, crisp linens, private balconies, cozy sitting areas, a workspace, spacious bathrooms, custom bath products, an in-room safe, hairdryer, and iron. Upgraded rooms have Nespresso machines, cozy sofas, kitchenettes, dining rooms, and lofts. No units offer air-conditioning. Room service and laundry service is available.
Free parking is available onsite. Business travelers can utilize the onsite business spaces and meeting rooms which boast plenty of space to host corporate events, conferences, and social functions.
The hotel boasts three onsite restaurants. The Alpine Restaurant offers an upscale buffet style breakfast, lunch, and dinner, as well as a creative a la carte menu. Snowline Bar serves gourmet cocktails, fine wines, and small plates. Sir Edmund Hillary Cafe offers classic Kiwi-style cuisine, light-bites, and stunning views.
Basics
Dining
Services and conveniences
General
Bathroom
Accessibility and suitability
Family friendly
Outdoor
Bedroom
Media and entertainment
Laundry
Workspace
Things to do
Parking and transportation
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at The Hermitage Hotel?
The hotel boasts three onsite restaurants. The Alpine Restaurant offers an upscale buffet style breakfast, lunch, and dinner, as well as a creative a la carte menu. Snowline Bar serves gourmet cocktails, fine wines, and small plates. Sir Edmund Hillary Cafe offers classic Kiwi-style cuisine, light-bites, and stunning views.
What can I expect from the room amenities at The Hermitage Hotel?
All accommodations feature flat-screen televisions with premium satellite channels, a mini-fridge, access to high-speed WiFi, coffee and tea making facilities with complimentary coffee and tea, plush bedding, signature mattresses, crisp linens, private balconies, cozy sitting areas, a workspace, spacious bathrooms, custom bath products, an in-room safe, hairdryer, and iron. Upgraded rooms have Nespresso machines, cozy sofas, kitchenettes, dining rooms, and lofts.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, such as unclean facilities and dirty laundry. However, many guests have also praised the cleanliness and well-kept property.
What are the best times to visit The Hermitage Hotel?
The low season is in June, while the high season is in September. Visitors can expect stunning views and a great location for exploring Mount Cook regardless of the season.
How is the customer service at The Hermitage Hotel?
Guests have reported friendly and helpful staff, as well as some concerns about rude staff at reception. The hotel manager has been praised for being proactive and accommodating, ensuring guests feel taken care of.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountain comes highly recommended.
Consider Room Upgrades
Upgraded rooms offer additional amenities such as Nespresso machines, kitchenettes, and dining rooms, providing extra comfort and convenience during your stay.
Be Mindful of Weather
The weather in the area can be unpredictable, affecting the visibility of the mountain summit. It's advisable to check the weather forecast before planning outdoor activities.
Explore Nearby Hiking Trails
The hotel's proximity to Mount Cook and walking trails makes it an ideal base for outdoor enthusiasts. Consider taking advantage of the nearby hiking opportunities for a memorable experience.
Check Dining Options
Some guests found the dining options limited, especially during certain times of the day. It's recommended to plan dining arrangements in advance, especially if arriving late in the afternoon.
Parking Considerations
Guests reported challenges with parking availability. If traveling by car, it's advisable to inquire about parking options and availability upon booking or arrival.
Consider Room Location
Guests were impressed with higher floor rooms offering breathtaking mountain views. When booking, consider requesting a room on a higher floor for an enhanced experience.
Be Prepared for Room Conditions
Some guests mentioned that certain facilities looked a bit old, and there were issues with room cleanliness. It's advisable to set expectations accordingly and communicate any concerns to the staff promptly.
Plan for Breakfast
The hotel's cafe opens at 10 am, which limited breakfast choices for guests who preferred an earlier meal. Consider planning breakfast options in advance to accommodate your schedule.
Engage with Hotel Staff
Several guests praised the friendly and helpful nature of the hotel staff. Don't hesitate to engage with the staff for assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | February |
Average price (weeknight) | $593 |
Average price (weekend night) | $274 |
Value for money | 7.4 |
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Distance to city center | 0.3 mi |