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Clean, staff was very helpful and friendly. Our stay even included breakfast. Will stay there again! Can't complain about anything.
Cozy country atmosphere. Rooms were spacious and clean. Pool and hot tub was great. Sink and shower filled up and drained extremely slowly A fitness center would have been great.
Location staff Carpet could have been cleaned better
Outstanding value for money!! A World traveler sends.
My family stayed 2 nights~the beds were perfect and the room was clean. The folks working there were polite and efficient and friendly~loved the pool & hot tub. The adjoining restaurant provided room service~excellent food at reasonable prices. We will be staying there again :)
On Rt. 30, close to the shopping outlets. Breakfast provided. Homey atmosphere.
loved the room....quilts and such gave it an Amish feel...porch with rocking chairs...very comfortable beds...slept great...will stay there every time I visit that area...staff great...very clean no dislikes
You are able to 'smell the clean' at this Inn which is something you are able to immediately notice. This is not a chemical smell but a very comforting, clean, and refreshing scent. This Inn feels like home and has the most comfortable beds I have ever slept in when lodging on vacation. Most of what you may need or may forget when vacationing is accommodated for and the staff is very friendly. This was my second time staying at The Country Inn of Lancaster and after this second wonderful experience, just as the last, I will not stay anywhere else! The only thing I can think of to write here is that, as a country inn may have, the floors in the lobby are very slightly uneven due to a rustic-feel which may make walking through with walkers or wheelchairs momentarily uncomfortable but this is not the only entrance and I am certain that the staff can accommodate any need!
Room decor Areas need updating
was a little disappointed in breakfast from the reviews i thought it was a hot breakfast with eggs etc... They did have eggs( hard boiled) I specifically stayed there because i was looking for a good breakfast for my family everything else was great but the breakfast was not what I thought it would be
Clean room. Nice open feeling. Liked the historic feel to the hotel. Mattress was terrible and eliminated a 4 star rating.
Delightful bed Coffeemaker Toiletries Inconvenient outlets in room--and a lamp without a switch that only worked off the wall switch. Paper and plastic cups = downmarket
Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection. The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.
The overall design, comfortable beds, free breakfast, friendly staff Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times
we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good. Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.
The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!
The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality. We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?
Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady. Bar was pretty dead . went out to a few of the local spots within walking distance.
The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again! The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.
Front desk staff wasn't very pleasant .
Close to Hershey Park - free shittle there, too.
has a great location, clean, well run and cared for, would stay again could use updating but location, cleanliness and value make up for that
It is conveniently located near all of the Hershey attractions. The room had a refrigerator to store the chocolate. Too much noise from other guests in the halls and slamming doors. Lots of kids running around and partying adults.
Everything was good.Relaxed atmosphere and staff very helpful and pleasant. No local taxi firm as such,but staff did everything to get us one.Not really the hotel's fault but we were let down by one that we had booked night before we were due to checkout.In fairness hotel staff sorted problem for us.
Proximity to Hersheypark and area attractions; indoor pool (for the children); the staff was helpfu; and friendly; shuttle to the park.
The shuttle that took us from our hotel to Hershey Park.
Pool open late. Covered free parking. Clean. Chocolate smell in the morning was awesome !! Breakfast was great, but extremely crowded and crazy. Layout could make things run a little better, as well as moving tables a little further away.
Fantastic location and thankful for the shuttle to and from HP. Love that the hotel hallways smell like chocolate! Gym equipment is outdated and the breakfast is cleaned up for exactly 10. Not a minute less.
The shuttle drivers were especially friendly and prompt. The front desk staff was helpful, especially is providing a list of local restaurants. The wifi didn't work in our room, despite assistance from the front desk staff.
Allowance of pets was a real plus. Front desd staff were very helpful. Room did not get made up on second day.
Very Close to the park with free shuttle. Free breakfast was not too bad Pool was very small. Also our room had cracks and water damage to the walls and ceilings
There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.
The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in. Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.
Location I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.
The breakfast was good, out girls enjoyed the selection. Or stay was expensive. We came with 2 little girls the night before a day at Hershey. I thought the staff would have been much friendlier. We paid $400 for the room, they could have at least given the girls a Hershey kiss or a map for the park. Our room had 1 small bottle of conditioner and 1 small bottle of shampoo...there were 4 of us in the room. My daughter went down in the morning to get more and was scolded by the woman at the desk for being without an adult. Our stay was okay, and I feel 400 dollars is too much to pay for just okay! I expected more being that it was a Marriott hotel.
The staff was very welcoming, helped me and my family with everything we needed and answered all questions quickly. Can't say I didn't like anything all good reviews and thoughts here.
The front desk staff were helpful and courteous The large number of animals in the hotel. The fact that we had a room that had been inhabited by animals to which I am very allergic. And the fact that every dog (and there were many) that we saw was obviously over the 25 pound advertised weight limit. One woman had three dogs that probably combined topped 200 pounds.
Room so dirty. Sheets were not cleaned after previous guest. Blood stains on pillow and sheet and random loose buttons in other pillow. Bathroom had stinky floor with mold growing in shower. The room door was broke at the door jam making it very difficult to open at times.
The room was very spacious and clean the free breakfast and newspaper was a nice perk.
The suites are enormous. The staff is very friendly. They have free hot tea, coffee & hot chocolate in the lobby 24/7. To quote my girlfriend, "This bed is heaven." There wasn't really much I didn't like except the TV was incredibly far away from the bed, but you can pretty much chalk that up to the size of the room.
Location was good. Staff was courteous and pleasant.. Room was sub-standard for the price. Bed was "thrown together" every day. Bed sheets were thread bare and did not fit well. Bunched up and was terrible to sleep on. Air conditioner blew directly on us while in bed. Bed should be on opposite wall. Very uncomfortable and LOUD!
The place was very clean. The staff were very nice. Easy drive to outlets without having to be on the main strip. Didn't get very good sleep because the mattress was too firm.
Location was ok Elevator out of order. ATM out of order. Soda machine out of order. Staff self absorbed. Very unfriendly and no help at all. Way over priced for this type of hotel. Will never stay there again.
They were very nice and accomadating to my family. Very clean and we'll kept! Everything was a walk in the hotel. Should of put this closer together.
All staff we super friendly and accommodating. Spent 5 nights there. Great outdoor patio bar area- good food reasonable prices. Need new equipment in workout room either out dated or did not work- only negative - easy location to everything
Hotel had no hot water. They did not notify us when we checked in or I would have gone to another hotel. Staff was very indifferent to this fact. We were part of a larger group staying here and other people had to have rooms changed due to double booked rooms and doors that wouldn't unlock.
Staff was very helpful; I changed from a 2-bed to a 1-bed king size room with no red tape about 4 days before our stay. Also the day before asked for an early check in with no issues; we then asked for a check-in even 2 hours earlier than originally planned with no issues....we had to do some ironing before a wedding. Great parking, lots of room, and there is a restaurant right there...not sure if there is any free breakfast or not though. Very clean hotel though. The elevator is on the extreme end of building. Also there is a unique smell in the hallways. Be careful using the sink and especially showering because the water goes from warm to VERY HOT when turning the handle only minimally!!
excellent main restaurant matresses need replacement
The location is good, but this was my first time ever at a Windgate/Wyndham, and I will never stay on one again. The shower was moldy, and the fabric chairs and one bedspread were stained, so we had to use bath towels to cover them in order to sit down. Worst of all, when we moved the ottoman to sit on one chair, there were remnants of food and paper from the previous tenant of room 121. Clearly, the manager never checks the housekeeping work!
Could have a refrigerator with a freezer....shower could have worked better ,,,breakfast could be better
Rooms were clean BThroom had some pungent smell but over all ok See above plus there could be bigger breakfast area Was crowded for breakfast
The room was large and comfortable. We could control our own heat.
Room was clean and the free breakfast was good. Location was great being behind a dunkin donuts, a wawa, and closer to the intersection of 30 bypass. The staff was very friendly.
Very comfortable and quiet room Evening receptionist was rather indifferent
It was quiet and a good place to stay for a quick weekend get away.
The breakfast buffet was terrible. By the time you get your food to the table everything is cold. Had to wait 15-20 minutes to get scrambled eggs.
Everyone was very nice and helpful during our stay. The rooms were very clean and spacious. The indoor pool was so nice. Our kids loved it. Thanks for a wonderful stay. The breakfast buffet could have had more choices. It took a while to get the special orders for breakfast.
Comfortable at a good price nothing comes to mind
This hotel is obviously very busy, but it is also very well-maintained. The staff is very courteous and helpful. Very comfortable for a business trip. Frequent soccer tournaments in the area mean excited kids roaming the halls in the evenings, and the doors to the hallways are not very sound-proof.
The hotel itself is lovely and immaculate, located in a peaceful and relaxing Amish countryside setting. Our room was spacious and beautifully decorated. We especially enjoyed the hearty, Amish style breakfast each morning and the large swimming pool. There was not one thing to dislike.
Very nice hotel that's worth the extra cost. The breakfast that is served in everyday was exceptional. Room was not ready at checkin. No problem as we were ready for dinner anyway. At checkout we were offered a comp for dinner the next time we visited.
I stay here when in Lancaster. The hotel is away from the very busy area and has beautiful farmland views - peaceful and lovely hotel. The staff are friendly and helpful.
location, cleanliness, service around (Amish experience) no
The staff was wonderful. The view was amazing. The room was awesome! We cannot wait to return.
Our experience at this hotel was fabulous! They gave us an upgrade, the accomodations exceeded all of our expectations, view from our room just lovely and to top it off...breakfast was way above average. I would highly recommend this hotel.
The beautiful location. From your room you look out at the fields and Amish farmhouse and school. It is just so peaceful. The adult wing is so quiet; you will have a great sleep here. They have a lovely indoor pool and hot tub and hot tub. There is nothing about this Inn that I don't like.
If you are looking for beauty and amenities this is!
liked absolutely everything....will highly recommend to others
Room view... Fresh food...grounds..
The room was clean and large. Parking lot fills with tourist traffic during the day.
Great bedding. Quite room. Great hot tub. Good free breakfast. This is minor but while staying in adult rooms only a little inconvenient to get to room. Fine for my husband and I but anyone with walking issues might not want this room. Did not care for brand of coffee.
The staff was very helpful. I booked a non-smoking room but all they had left were smoking rooms.
It's nice for the price in paying for. I'll definitely recommend for my friends.
Nothing special I think 2.5 stars about right for the hotel.Just a little dated. Kind of hard to find.
Loved the location and they type of room it was. It was not your typical boring 1 room design. Very clean and I loved the friendliness of the staff too. I loved the fact that there was fresh coffee all day in the lobby. Two small things I didn't like was..no one at the front desk after 11pm. If you had questions or something occurred it would have been nice to speak with someone. (More comforting.) No indoor pool.
I have never stayed at a hotel before where I had to go get my clean towels and the bed was not made. The elevater floor had dirt on it all 3 days we were there. (Also our wet towels from the 2 night stay were still piled on the bathroom floor.)
The room had a (more or less) full kitchen, and the staff was extremely friendly, and made me feel 'at home'. Even homemade chocolate chip cookies when I checked in. The staff was completely incompetent. I had 6 maintenance issues, only one was fixed during my stay. TVs throughout the hotel cut off the sides of the picture, and refrigerator compressor was too loud to sleep. Things appeared in my room without request.
This guest did not leave comments about this hotel.
Staff could not be more friendly! Very personable management who takes care of the guests.
It was just what we needed, traveling with a pet. Their pet policies were helpful and breakfast was nice. The staff was very helpful as well. The location is very convenient. I wish the hotel were entirely non-smoking. We minded the smell of smoke in the hallways, though it was not present in our room.
Although we had a kitchen, the supply of dishes, silverware and glasses was inadequate.
Room was large amd very efficent kitchenette. Location to Frankin and Marshal was perfect.
The staff was amazing and so accomodating to our entire group. I can't remember all their names, but the manager runs a great show.