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The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
A very nice hotel with friendly staff
Great staff, very helpful. Lovely setting.
Very friendly, nice Restaurant, Room Size was gerat
Pleasant reception and well furnished room if a little old-fashioned. Breakfast was also first rate
there wasnt anything my daughter disliked about Hotel Central, she enjoyed her stay very much
incredibly helpful staff no
My room was large, everything was clean, and the staff was very courteous.
We liked the friendly Staff. We know the Hotel is old and it smelled not very good in the room. But the rooms was clean.
Good price, free internet access, nice staff. The hotel seems to be very old and could use some refurbishing. Floors are very loud. There is no AC, noisy from street with open window. Poor breakfast as for german hotel.
Directly in the middle of Hof, good location. And I had the possibility to get a free parking space as well. There was no reception of wireless signals in my room. That needs improvement.
Good location good brekfeast
We really enjoyed our staying at the hotel Strauss. The staff members were friendly and breakfast was rather rich. Besides, the hotel has an excellent parking.
Staff - helpful
good service at the reception
Nice, clean, large room. Excellent restaurant. Attentive staff. Short walk to haupbahnhof. Near good restaurants and local sites. None
Room was of a good size for 2 pers, and the bathroom was light and not too small All-in-all the hotel appeared a bit shabby
good breakfast buffet, quality food and wide choice despite the hotel being a small one room was a bit cold on our arrival, but nevertheless warmed up quickly
Staff helpful once you found the hotel e.g. provided directions/map to get to town centre for evening meal but then you were on your own... Breakfast good with egg [omelete] feshly cooked. Better infomation for those arriving on foot e.g. by rail to get to the hotel would help - yes it is quite near the main Hof rail station [Hbf] but a better description/ map would assist. It is also a trek down to the town centre e.g. to get a meal in the evening [and back up after], as not any obvious restaurants nearby - only some smokey bars.
Staff was extremely cordial, excellent service.
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
good spa facility, spacious room, and good staff
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
Wonderfully dedicated staff
Very friendly hotel and quiet area. Breakfast was excellent and much better than I expected.
Especially kind and familiar staff, delicious breakfast, close to the railway station, pleasent inner settings and a pretty good Sauna. There wasn't.
My stay was very pleasent
The hotel staff were super nice. Made me feel like coming back again.
The employees were very gracious, pleasant, and helpful. The breakfast had a variety of foods to choose from. The Bahnhof was close. Not difficult to find.
the restaurant was in the same building, breakfast was good and staff was really nice and helpful i had to leave the room already at 10 am, and i had problems with internet
just perfect, nice, clean and warm, great breakfast and friendly folk what more do you need?
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
The personal from the hotel was really helpfull and warm. Thank you.
Traditional Gasthof with a warm welcome None
Everything is super ! Very friendly family hotel. I am coming back here 2 times at holiday. I will be there next year :-)
Friendly, quiet hotel.
simple, friendly staff, german breakfest
Very friendly staff and very pleasent hotel. Nice place to stay overnight on the way to the Alps. The room was very cold throughout the night. The sofa sleeper was a bit hard to sleep on for older children.
Easy to find and close to autobahn. They didn ´t take card.
Silent hotel, far from highway shower IN the room, near the bad
Very kind personal. Clean and excelent breakfast +++++. Perfect as a stopover on the way down to Europe. Maybe that is was a little tricky to find.