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The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
A very nice hotel with friendly staff
Great staff, very helpful. Lovely setting.
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
there wasnt anything my daughter disliked about Hotel Central, she enjoyed her stay very much
incredibly helpful staff no
Very friendly, nice Restaurant, Room Size was gerat
Pleasant reception and well furnished room if a little old-fashioned. Breakfast was also first rate
Good price, free internet access, nice staff. The hotel seems to be very old and could use some refurbishing. Floors are very loud. There is no AC, noisy from street with open window. Poor breakfast as for german hotel.
good service at the reception
Good location good brekfeast
My room was large, everything was clean, and the staff was very courteous.
We really enjoyed our staying at the hotel Strauss. The staff members were friendly and breakfast was rather rich. Besides, the hotel has an excellent parking.
We liked the friendly Staff. We know the Hotel is old and it smelled not very good in the room. But the rooms was clean.
Directly in the middle of Hof, good location. And I had the possibility to get a free parking space as well. There was no reception of wireless signals in my room. That needs improvement.
Nice, clean, large room. Excellent restaurant. Attentive staff. Short walk to haupbahnhof. Near good restaurants and local sites. None
Staff - helpful
Staff was extremely cordial, excellent service.
Room was of a good size for 2 pers, and the bathroom was light and not too small All-in-all the hotel appeared a bit shabby
Staff helpful once you found the hotel e.g. provided directions/map to get to town centre for evening meal but then you were on your own... Breakfast good with egg [omelete] feshly cooked. Better infomation for those arriving on foot e.g. by rail to get to the hotel would help - yes it is quite near the main Hof rail station [Hbf] but a better description/ map would assist. It is also a trek down to the town centre e.g. to get a meal in the evening [and back up after], as not any obvious restaurants nearby - only some smokey bars.
good breakfast buffet, quality food and wide choice despite the hotel being a small one room was a bit cold on our arrival, but nevertheless warmed up quickly
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
Wonderfully dedicated staff
hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
good spa facility, spacious room, and good staff
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
the restaurant was in the same building, breakfast was good and staff was really nice and helpful i had to leave the room already at 10 am, and i had problems with internet
The employees were very gracious, pleasant, and helpful. The breakfast had a variety of foods to choose from. The Bahnhof was close. Not difficult to find.
Very friendly hotel and quiet area. Breakfast was excellent and much better than I expected.
Especially kind and familiar staff, delicious breakfast, close to the railway station, pleasent inner settings and a pretty good Sauna. There wasn't.
My stay was very pleasent
just perfect, nice, clean and warm, great breakfast and friendly folk what more do you need?
The hotel staff were super nice. Made me feel like coming back again.
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
The personal from the hotel was really helpfull and warm. Thank you.
Traditional Gasthof with a warm welcome None
Very friendly staff and very pleasent hotel. Nice place to stay overnight on the way to the Alps. The room was very cold throughout the night. The sofa sleeper was a bit hard to sleep on for older children.
Very kind personal. Clean and excelent breakfast +++++. Perfect as a stopover on the way down to Europe. Maybe that is was a little tricky to find.
simple, friendly staff, german breakfest
Silent hotel, far from highway shower IN the room, near the bad
Friendly, quiet hotel.
Everything is super ! Very friendly family hotel. I am coming back here 2 times at holiday. I will be there next year :-)
Easy to find and close to autobahn. They didn ´t take card.
Good price for one nigth
Its a very familary Hotel and silent place at night time..Breakfast was great
We used the hotel on the way to and from our summerholiday in Italy. We are to adults and 3 children. So an extra bed was added to the room. The room wasn't so big, but comfortable and nice. The staff was nice, the breakfast was as expected (I didn't miss anything). Close to the hotel there is a pizzaria (very good and affordable) and an icecream shop (and a bank). There is much trafic on the seemingly small road in front of the hotel. Open windows will cause noise at ordinary city level from approx. 5 o'clock. So don't open the window.
friendly, warm place in a picturesque little town a bit off the beaten path, but that added to the charm
Well, what can one expect for the rate 45 euro for double room? The hotel has been choosen for one purpose: near A9 highway, low rate, half a way during our longer trip. So if you need cheep place as a "trip-braker" and quick bed & breakfast this place is could be for you, otherwise avoid it.
This hotel is too close to the church that rings the bell every 15 minutes!
A very nice owner - the lady is such a warm and helpful person, excellent! We were with 2-year-old twins and the lady was very helpful to us at every stage of our 1-night-stay. Very good breakfast, excellent location - only 5km from A9 Autobahn.
locations on the way to ski holiday
The hotel was closed untill 5.30 p.m. even check in from 5.00 p.m. should be possible. Half an hour just waiting for someone to open the door is not good enough.