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Citotel Du Musee-gare

3 Rue De L Est, 68100 Mulhouse, Alsace, France

+33 3 89 45 47 41

$52+

Overview
Reviews
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Citotel Du Musee-gare - Mulhouse - Building

Provided by Hotels.com

Citotel Du Musee-gare - Mulhouse - Bedroom

Citotel Du Musee-gare - Mulhouse - Lobby

Citotel Du Musee-gare - Mulhouse - Restaurant

Provided by Hotels.com

Overall guest ratings

7.5/10 Good

Based on 613 reviews

Review highlights

Location

9.6
WiFi

9.4
Service

9.2
Vibe

4.8

Good to know

Near city centre
Accessible parking

Nearby

About

When you stay at Citotel Du Musee-gare, you'll be within a 10-minute drive of Parc Expo de Mulhouse. Guests will have free perks like WiFi and self parking. Rooms at this Art Deco hotel offer up nice touches like Select Comfort beds with premium linens, along with washers/dryers and room service.

Hotels.com

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Business center
Concierge service
Laundry facilities
Laundry service
Room service
No smoking
Express check out
Cable or satellite TV
24 Hour Front Desk
Free parking
Storage available
Washer/dryer available in-room
Terrace/Patio

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 613 reviews

Location

9.6 "Terrific location."

10.0 "Great parking, according to 100%."

9.8 "City centre within easy reach, said 98%."

10.0 "100% thought it was easy to get to the train station."

10.0 "100% thought parking was inexpensive."
WiFi

9.4 "Internet works perfectly."

9.3 "93% said the wifi quality was great."
Service

9.2 "World class service."

9.8 "98% found the staff to be very friendly."

9.4 "94% said the reception staff was great."

8.9 "89% thought the service was very professional."
Breakfast

7.7 "Good breakfast."
Vibe

4.8 "Vibe wasn't good."

1.3 "87% criticized the unstylish hotel."

1.4 "86% criticized the plain hotel."
Room

3.9 "Rooms are not good."

2.4 "76% complained about the bathroom."

4.3 "57% said rooms were small."

4.8 "52% said rooms were dirty."

4.9 "51% didn't like the uncomfortable beds."

1.2 "For 88%, the rooms looked old."

2.1 "79% criticized the small bathroom."

0.7 "93% thought they were poorly maintained."

3.2 "68% said the bathroom was dirty."

3.9 "61% found problems with the furniture."

2.0 "80% had problems with the shower."

Overall Rating

Based on 306 reviews

Location

9.6 "Terrific location."

9.7 "City centre within easy reach, said 97%."

10.0 "Great parking, according to 100%."

10.0 "100% thought it was easy to get to the train station."

10.0 "100% thought parking was inexpensive."
Service

9.4 "World class service."

9.9 "99% found the staff to be very friendly."

9.3 "93% said the reception staff was great."
Food

8.2 "Food is delicious."
Breakfast

8.0 "Breakfast is good."
Vibe

4.7 "Vibe wasn't good."

1.3 "87% criticized the unstylish hotel."

1.5 "85% criticized the plain hotel."
Amenities

4.4 "Bad amenities."

4.3 "57% thought the building wasn't nice."

1.4 "86% complained about the elevator."

1.0 "90% thought the facilities needed updating."
Room

3.4 "Rooms are not good."

3.8 "62% said rooms were small."

2.3 "77% complained about the bathroom."

4.9 "51% didn't like the uncomfortable beds."

1.4 "For 86%, the rooms looked old."

4.8 "52% said rooms were dirty."

1.8 "82% criticized the small bathroom."

0.8 "92% thought they were poorly maintained."

2.1 "Air conditioning was criticized by 79%."

4.1 "59% found problems with the furniture."

3.2 "68% said the bathroom was dirty."

View all review categories

Overall Rating

Based on 159 reviews

Location

9.5 "Terrific location."

9.9 "City centre within easy reach, said 99%."

10.0 "Great parking, according to 100%."
Service

9.3 "World class service."

9.9 "99% found the staff to be very friendly."

9.4 "94% said the reception staff was great."
Breakfast

7.8 "Good breakfast."
Vibe

4.6 "Vibe wasn't good."

1.4 "86% criticized the unstylish hotel."
Cleanliness

4.6 "Not very clean."

4.5 "55% said rooms were dirty."
Amenities

4.5 "Bad amenities."

4.4 "56% thought the building wasn't nice."

1.3 "87% thought the facilities needed updating."
Room

4.0 "Rooms are not good."

2.2 "78% complained about the bathroom."

4.6 "54% said rooms were small."

1.9 "Air conditioning was criticized by 81%."

1.4 "For 86%, the rooms looked old."

4.5 "55% said rooms were dirty."

0.6 "94% thought they were poorly maintained."

View all review categories

Overall Rating

Based on 36 reviews

Location

9.6 "Terrific location."
Service

9.4 "World class service."

9.5 "95% said the reception staff was great."

9.9 "99% found the staff to be very friendly."
Vibe

5.5 "Vibe was decent."
Comfort

5.4 "Average comfort."
Room

4.5 "Rooms are not good."

Overall Rating

Based on 110 reviews

Location

9.7 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

9.9 "City centre within easy reach, said 99%."
Service

9.3 "World class service."

9.9 "99% found the staff to be very friendly."

9.4 "94% said the reception staff was great."
Breakfast

7.8 "Good breakfast."
Vibe

4.8 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."
Room

3.6 "Rooms are not good."

2.1 "79% complained about the bathroom."

4.3 "57% said rooms were small."

0.8 "92% thought they were poorly maintained."

2.0 "80% criticized the small bathroom."

1.1 "For 89%, the rooms looked old."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Near city centre"

"Accessible parking"

data provided by TrustYou

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

6.0

review from

Staff very helpful and enthusiastic. Nothing.

Reviewed Oct 2010 by Anonymous
6.7

review from

very helpfull staff, who were very keen to enhance our stay

Reviewed Oct 2010 by Anonymous
8.0

review from

The manager and staff of this hotel were very helpful to a non French speaking guest, especially the manager who has command of 7 Eiuropean languages including English. The architetecture of the hotel is of an era long gone by but is being restored. They serv e an exzcellent breakfast. It is located at an easy walk from the station, even for me a 75year old. All in all, it is good value for what you pay. NONE

Reviewed Oct 2010 by Anonymous
6.0

review from

Off road parking in centre of town

Reviewed Oct 2010 by Anonymous
6.3

review from

Great location, friendly staff. There are several rooms being remodeled. At first I was put in one of these rooms, which were not fit to be inhabited...even though there were other empty rooms. A short discussion with the manager mended matters.

Reviewed Sep 2010 by Anonymous
3.2

review from

The hotel is close to most of the places of interest. The hotel is old and rooms does not justify the rates.

Reviewed Sep 2007 by Anonymous
6.4

review from

Staff where very helpful and taught us some Italian as that was our destination. Fabulous old decor, typical old french hotel, full of characture and within strolling distance to the beautiful town square.

Reviewed Sep 2007 by Anonymous
6.8

review from

greeat manager good staff and location a little old fashioned but wifi was useful

Reviewed Sep 2007 by Anonymous
6.8

review from

The proprietor was very friendly. I was worried about what the room would be like based on the hallways etc, but it was really nice and homey and very clean. We really enjoyed our stay there. The see through door on the bathroom. We were traveling with our two daughters, and that made privacy a bit of a problem. Also it was a bit noisy and warm with no fans or AC but this is a common problem in Europe.

Reviewed Aug 2007 by Anonymous
6.8

review from

Nice people. Quiet. Good breakfast. Good parking. Elevator needs to be fixed.

Reviewed Jun 2007 by Anonymous

8.0

review from

The manager and staff of this hotel were very helpful to a non French speaking guest, especially the manager who has command of 7 Eiuropean languages including English. The architetecture of the hotel is of an era long gone by but is being restored. They serv e an exzcellent breakfast. It is located at an easy walk from the station, even for me a 75year old. All in all, it is good value for what you pay. NONE

Reviewed Oct 2010 by Anonymous

6.7

review from

very helpfull staff, who were very keen to enhance our stay

Reviewed Oct 2010 by Anonymous
6.8

review from

greeat manager good staff and location a little old fashioned but wifi was useful

Reviewed Sep 2007 by Anonymous
6.8

review from

The proprietor was very friendly. I was worried about what the room would be like based on the hallways etc, but it was really nice and homey and very clean. We really enjoyed our stay there. The see through door on the bathroom. We were traveling with our two daughters, and that made privacy a bit of a problem. Also it was a bit noisy and warm with no fans or AC but this is a common problem in Europe.

Reviewed Aug 2007 by Anonymous
6.8

review from

Nice people. Quiet. Good breakfast. Good parking. Elevator needs to be fixed.

Reviewed Jun 2007 by Anonymous

6.0

review from

Staff very helpful and enthusiastic. Nothing.

Reviewed Oct 2010 by Anonymous
6.0

review from

Off road parking in centre of town

Reviewed Oct 2010 by Anonymous
6.3

review from

Great location, friendly staff. There are several rooms being remodeled. At first I was put in one of these rooms, which were not fit to be inhabited...even though there were other empty rooms. A short discussion with the manager mended matters.

Reviewed Sep 2010 by Anonymous
3.2

review from

The hotel is close to most of the places of interest. The hotel is old and rooms does not justify the rates.

Reviewed Sep 2007 by Anonymous
6.4

review from

Staff where very helpful and taught us some Italian as that was our destination. Fabulous old decor, typical old french hotel, full of characture and within strolling distance to the beautiful town square.

Reviewed Sep 2007 by Anonymous

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