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Location, No curtain on bathroom window so flood light from parking lot shines in-- really bright
Fireplace in the suite was handy for a cold evening. Very accessible from the I-17 highway.
no maid service first morning. Poor maid service second morning.
Nice location. Decent price. We could never get the wired internet to work, and when we called the front desk to ask for help we were told that the staff was "going to bed now"... it was 9pm and they advertise being open 24 hours. A little annoying.
pulizia molto carente sia della camera che dell'intero stabile
location AC air return covered in thick dirt, Refrigerator not working.
It was a beautiful setting. Staff was very nice and helpful. Rooms were nice, clean, a bit dated, but fine, quaint. Outside patio was nice.
The rooms were nice and big. Even though we were right next to the highway we didn't hear the traffic at night. The kitchenette was only a microwave and a refrigerator. We were a little disappointed.
Outdated and it smelled
The room was clean. The room did not seem to be a suite as described.
It was right in Munds Park. The hotel was clean but very much a budget hotel.
Good value. All tourists or working travelers. No crackheads. Train noise. Housekeeping took my beer out of fridge.
It was clean and nice. Nothing fancy, but great value. Not sure why everyone trashed this place, but it was exactly what it advertises, a nice, basic motel. A clean, comfortable bed is all you need. No toiletries, which was a surprise, even the cheapest places provide those, but that was the only downside.
Clean room, linens, towels and bathrooms. It has fridge, microwave, and good sized TV. Price was affordable. Friendly and accommodating front desk staff. Room is not spacious.
Never having to deal with them again My credit card is suppose to hold my room whether I show or not. Its paid for !!! Not according to them .
price is right. room is clean. morning sunlight comes in the back window... no way to block it. shower curtain too far into the shower. clings to you.
rude, incompetent staff, dirty rooms ,bed bugs
The staff was friendly. The new carpet was nice but it was the only part of the hotel that didn't seem dirty. I liked that it was inexpensive but I stayed at travelodge in the same city for $5 more and it was so much bettter. Clean rooms and breakfast. The white shower curtain was completely brown at the bottom and you can get more for your money in flagstaff. Also, the fact that they call it Luxury Inn is crazy, I can't name one thing that made it seem like a luxury motel.
I live up north and am in Flagstaff sometimes 2-3 times during a month. I prefer to camp but if there's weather this is my go to place for clean, quiet and excellently priced accommodations. Once you check in you're basically left alone. It's ideal for a place to lay your head. Layout of the accommodations makes for easy in and out and ordering food should you so desire. Overall, our neighbors have always been quiet and very courteous. Love it and will stay again and again. The housekeeping staff can be a tad loud whilst turning over rooms. A simple "I'm still sleeping in here" does the trick.
I stopped here for the night on my way elsewhere. All I needed was somewhere to sleep. The motel is older but it was clean, the bed was comfortable and the shower had good flow. There was nothing fancy, no extra services but the price was right! The train went by across the road but I slept through the noise.
Bed was big and comfortable. The room was also very clean. Shower a little tight
Not sleeping in my car Bedding was torn and had crusty fluid on it. Towels had the same crusty fluid on it so I had to dry off with my clothes. Pillows were maybe 3" thick only. There was a dump pile on the side of the building. Walls were paper thin so I heard the neighbors till 1 am. Kayak said it had pool and spa but it did not. Paid $350 for one night, way overpriced.
It was conveniently located in between downtown and the mall. There wasn't even a tissue box in the room and my microwave didn't work well. It really is a bare bones motel. If you are looking for zero frills it's fine. I wasn't able to find an ice machine either.
Easy to get to. Price was affordable for last minute booking at the end of our week in Arizona. Small pool. Small breakfast.
Location is nice, but it is on the south side of Sedona. (which is about 20 min. from the art village and most restaurants.) Rooms are nice, but noisy. You can hear the people next door...talking.
The view and location were great. Just a short 10-15 minute ride from downtown Sedona and just screw minutes to some of Sedona's Rock landmarks. Very simple accommodations. Breakfast was very, very basic.
It was quiet, the view from our room was great, housekeeping every day. Friendly staff. Food variety was great. No fitness room
The view was amazing, the location is close to everything in Sedona. Reaction of one of the staff members to an indicent with the microwave on the breakfast room.
The space was cute and the furniture comfortable. The staff was very friendly and accommodating when we had some plumbing issues! The power went out for several hours, and we didn't hear from the staff about what was being done about it. We were not offered any compensation as a result. The room was very overpriced for being a 2-star establishment.
Nice quaint room close to the downtown area and oak creek. Room was perfect size and within walking distance of downtown center. Front desk was very helpful and informative Building was a little old and could use a paint job.
The room was very clean and quiet. The motel was farther from Sedona than we thought. Even though the address is Sedona it's 10 minutes out of town.
Comfortable bed TV service was choppy. Hot tub dirty
I thought the room was very nice and comfortable. The staff was very friendly.
We lucked out. While the location is south of Sedona itself, it is closest to the best red rock formations and hiking trails. And, it's far away from the crowds, traffic and shopping scene of downtown Sedona. Walk to restaurants, supermarket.
clean room the train line is just close to the hotel. very poor bedding
it was quiet there and we were able to check in early which was very nice it was a smoke free room, but it smelled like smoke when we walked in.
rooms were clean and beautiful. free internet, tasty breakfast, free parkingplace, post office service
Staff were very polite and helpful.Also it proximity to the city.Plus the view
The room was clean and spacious with plenty of extras such as fridge, coffee maker and microwave. The staff were excellent, polite and accomodating. This was very good value for money It is a tad out of town but there was a brilliant Road House close by for a beer.
staff was very nice and close to stores there is nothing to do for the kids, it was suppose to be family friendly.
Awesome staff Free breakfast Free Wi-Fi (good connection) Easy parking Close proximity to everything Mini fridge and microwave in the room Easy and fast check in and check out Best value by far! Can't say enough good things about this place Blow dryer doesn't work No complimentary lotion in the bathroom Breakfast can use some eggs and bacon Room had some odor that my Mom didn't like (she's asthmatic) No pool Pretty small complaints
Excellent staff! Very clean room. Great deal for the low price
i liked the pillows. Do not accept room 151... i called ahead, i got there late, i booked it that day after calling, they had no record of my call, the gal i spoke with said she'd make sure i was in a dog room and my check in time but didnt tell me there was a fee and didnt do any of it anyway. they put me in the same hallway right across from the ice machine. there was a 2" gap around the door to my room, so my dog would bark every time someone went by with their dog or every time someone used the ice machine which had no kurfew. i shoved a towel in the gap between door and jam and bottom of door to floor to no avail, i tried to turn the tv on for white noise for the dog but it would automatically turn itself off. i kept waking up to find it off and turn it back on. i was sick, I had driven 6 hours to get there, and I really just needed to sleep. they gave me $20 off my bill. it still wasnt worth the $56 it ended up costing me.
Convenient location and value for money. Breakfast area small. Sometimes standing room only.
It is clean and comfortable. The staff was very nice. Great central location for our explorations of the area. The Village Inn next door has good food and great pie. The wifi was intermittent and the last day the shower water was cold (it was full up and 12°F, so this may have been the problem).
room was remodeled, nice staff, room was small
Good location, room was clean enough. Not bad for the price Needs weren't very comfortable, but it wad about what you'd expect.
The room was clean. Dodgy people walking through the lot; didn't feel completely safe outside at night. The room was clean and fine if a bit small for four people, but it definitely seemed overpriced for a basic but clean motel.
The hotel is close to some good eateries and the highway towards Grand Canyon. The room was clean. Overall good value for the price. Wifi was not available - only at an additional charge. A bit of a let-down compared to similars hotels.
Pet friendly. Not a lot of sound proofing and it is located near the freeway. The bathroom had a disproportionate amount of room that made the room feel small. No fridge, microwave, or table inside the room. Most of all, obtained a reservation through hotels.com in which it was not fully disclosed up front that the price negotiated did not include an additional 30% charge. 10% went towards taxes which was somewhat disclosed but the other 20% was told to me from the hotel staff as a fee that goes to hotels.com for booking a room at this hotel through them!!!!!!!!!!!!!!
Everything was great. Food near by, gas station near by
value Pool was down. There should be a discount in the middle of July when your pool is not usable.
Room was very clean, some times when I stay in a nonsmoking room I can still smell smoke.This was a true nonsmoking room, not even a hint of smoke. The other guests turned in early and allowed us to have a nice quite stay, this was very important for us to get quality rest cause we was hiking in the Grand Canyon every day. Hotel was in walking distance to quite a few restaurants, so we didnt have to spend alot of driving around looking for some where to eat after a long day of hiking. We would stay here again. Hotel didnt clean our room every day, they do exchange towels out for fresh ones but thats it, we stayed three nights and never got our bed made or room picked up. The rooms are very small but up to date. We would stay here again the GOOD out weights the BAD.
The pool was nice Beds weren't that comfortable
We booked and paid for 4 people, but they only had towels for 2 in the room. Apparently one of the ways they keep costs down is by having their guests get their own towels, as there were several others in the lobby getting extra towels, too.
Clean rooms Easy check-in Great location Great value for the money
I liked the central location in Flagstaff on the way to the Grand Canyon as a stopover.
Next to Hollywood Blvrd, clean rooms Too noisy
Loved the wide assortment of complimentary tea! Also, the heater and A/C is strong. I slept in the bed farthest from the window and still felt nice and toasty. Beds are comfy and the bathroom is clean. Good restaurants in the area. No frills about this place, but definitely recommends for a night or two on your way to somewhere else.
The the place was nice and clean and really close to downtown and the university. Both within walking distance.
open, comfortable enviorment. exit/entrance is bad for drivers to exit the motel.
Rooms were clean. Great value for your money. Nice and friendly staff. Nothing
Location & cost. Really noisy one night. People partying til about 3am/4am.
The location was in a nice spot. Like most motels along this strip, you are close to the mountains and down town. The sheets were very stiff both nights. The room felt damp and the towels were damp when we arrived. The floors have stains and the walls have unpainted drywall repair. The toilet leaked randomly and it just felt dirty overall.
Very clean and convienently located. Beds were comfortable. Very good value for the price. Would definitely recommend. TV remote didn't work. That's the only negative.
The proximity to downtown was wonderful. The only reason I drove to hit the bars and restaurants in downtown Flagstaff was the temperature! (20 F the night I stayed.) Combined with the price and the cleanliness, your hotel was an excellent value.
I liked the low price, convenient location to restaurants and shops, friendly staff, free parking, clean rooms and working amenities (Wifi, heater, TV, clock). I stayed in a lot of inexpensive motels on my holiday road trip, and this was far and away the best one. It was also the least expensive. They only had decaff coffee for the pot in the room. That probably isn't the norm, though.
Cozy, quaint and not too shabby for the price. I honestly didn't mind that it was older and smaller than other nicer motels. It was clean and kept me warm during the night. When you're on a budget, that's all you ask for, right?
We wanted something inexpensive and that's what we got. Everything was clean and there was a large tv. We would stay there again. It was definitely an older motel. There was an old vent with chipping paint my toddler would not leave it alone. There was a carpet "base board" it was not attached to the wall completely near the vent and sharp staples were exposed. This wouldn't normally have bothered me but with a one year old we were constantly having to keep him out of trouble. The bathroom door didn't shut properly but as a family sharing a room it didn't cause an issue.
Carpet was peeling, toilet took about 4 flushes to get anything down, shower knob might as well have been a safe tumblr, had like 5 off positions and I ended up burning myself multiple times with scalding hot water. But at least we had hot water unlike the other rooms. Sink wouldn't drain, bed left my back sore, pillows were hard ad a rock. Found empty liqour bottles behind the bed. Only one roll of toilet paper and one bath towel even though I reserved a room for two adults. The RFID keys they gave us were real finicky. All the door frames were warped, couldn't Latch the bathroom door. Had vagrants approaching me for change when I was sitting outside my room. I've had better living accommodations in Afghanistan.
Absolutely filthy. Noises, drunk college kids everywhere and drug deals going on in the parking lot.
It was cheap. I'm pretty sure a stain on the bath mat looked like feces and the shower didn't really work (the tab was impossible to pull up and so only a little water would come through). The room smelled as though it may have been a smoking room though it said non smoking. Our reservation stated queen and we had two fulls. Overall though I didn't expect more for the price, got a good nights sleep and moved on with our trip.
Booked a non-smoking room, walked in the room and discovered that i was given a smoking room. Went to the front and (Alex) apologized and was very accommodating! Hooked me up with a non-smoking room! ... Not the Hilton or any 5 diamond resort, but definitely better service and better building upkeep than the other 'budget' motels within 3/4 - 1 mile of this location (temporarily living/extended stays while relocating out of state, so I've been 'trying out' all the motels within walking distance to NAU/work)... The L motel and the Ho-Jo Inn a few blocks down have the best customer service and... All the local 'budget' motels in the area require filling out the same 'generic' post card at check in (no business name, driver license into, etc.. all identical... Etc..... Very sketchy! Identity theft? Who's running a scheme?
This was a great place for the last minute we needed after a long day of snowboarding at snowbowl, the rooms are decently clean great space the heaters work wonders and the accommodations extra room flat screen tv's breakfast wifi and quite. Thanks for the stay!
Staff Heater noise
Nothing Poor accommodations, including no phone in room, no desk or chair to work at, dark colors in room. Nothing like the pictures used to advertise the facility. Fire safety hazards such as one outlet have a three-way strip plugged in, and a power strip connected to that power strip that in turn powered the fridge, microwave, coffee pot and a light, really surprised the fire department hasn't fined them or shut them down. And the walls are paper thin, heard everything going on in the adjacent room, every single moan. Not sure if the L stands for "low budget" or just "love". Sure, the price was low, but it still was too much.
Cheap Needs a lot of work
The room was clean and the staff were friendly. Small room/bathroom, lumpy pillows, no DVD player, dated decor
Visitors to NAU which the university is right accross the street. We walked to the corner Walgreens, and just steps in the opposite direction through the parking lot, to one of our favorite eating places, the Galaxy Diner! Will be back to the Budget Inn, October 27th.
Beds were comfortable, room clean and spacious, nice TV. Shower water pressure
Room was adequate for one night stay. The bed was comfortable. The staff was courteous. No coffee maker in the room.
The rooms were very nice and very clean. Good value. The outside was old so it was a pleasant surprise the excellent and new condition of rooms. The location was perfect for NAU and all areas visited in Flagstaff. na
Nice clean rooms, courteous staff. Good value. Will definitely use them again.
simple and clean rooms, it was over Labor Day weekend most other hotels were either sold out or exteremely expensive. Surprisingly comfortable beds. No coffee maker, no maid servie the first day, noise from nearby traffic. But it's ony a few minutes ride from downtown.
It was very close to downtown and the other areas I visited. I couldn't find a Channel Guide but then again, I wasn't there to watch TV :) Maybe an extra trash bin in the room. There was one in the bathroom but we had to share it.
It was a clean motel with a limited breakfast menu, but had a fantastic view of Bell Rock. It was just a motel and it was too far from the town of Sedona
very far from the center of the village,unfriendly staff,nearly no breakfast,not worth at all the price. nothing!!!!!!!!
Everything was great, queen bed and gas fire place.
The check in process was very easy. We also were able to book another night with no problems at all. Room was very comfortable and the price was right The fridge was operational, however, there was a build up of rust or corrosion along the bottom of the fridge
Great location just on the edge of town. Great views and very friendly staff.
Really comfortable beds, stunning view, extremely friendly staff. Wish I could stay more nights here!
Excellent value and location. Clean, friendly staff, and quiet. Nothing.
Nice clean room, friendly staff, good location for a Sedona trip
This was advertised as being in Sedona. It is not. It is in the Village of Oak Creek. Would have much preferred to stay in Sedona. A big let down.
The room was beautiful. No elevator.
We moved rooms to 2 nd floor , 3 rd floor had water damage and tenants smoking
Room was clean. Bed was comfortable. Quick check in and out. Barely civil staff. Maybe he was overworked but the guy was not personable to the point of being rude. "Complementary" breakfast was a joke. Terrible coffee, and nothing left to really eat at 0800 in the morning. The bathroom really needs some updating as there are large cracks in molding, tile and caulking around tub and toilet. More than anything the piss-poor staff made the hotel a real drag to stay at and in the future for the $20-30 extra dollars it would cost I'd stay at a Hampton, Holiday or other slightly higher priced but better quality place.
Friendly staff Breakfast was awful, nothing looked appetizing. Could hear the people upstairs all night and they were just walking, could hear people going up the stairs, basically paper thin walls. Overpriced for such a poor hotel.
Price was right. Quiet. You are on hotel row . Needed towels, tissues, blankets . We were asked to come to the front desk to get them. Really??? They eventually brought them to us. But you could tell from the response that the standard response is come downstairs and get what you are requesting. That's just wrong. One blanket smelled like a dog We left the room at noon. Never got maid service
This one was clean and pretty nice. It was the second room we had to buy because when we checked into the first room we bought they only put us in a smoking room. A waste of money the clerk gave us the keys to see how bad it was it was dirty run down and smelled horrible. I couldn't keep my kids in a room like that.
Good and quiet room, location near to the Old Town of Flagstaff, easy to reach shopping and Old Town Stuff was not very gentle
In spite of it's location next to the Interstate, the room was quiet.The breakfast was adequate for the money. It is located next door to a Cracker Barrel and only two doors from an Outback. The room was comfortable.
The staff was very rude and unhelpful when I tried to cancel the day of due to an emergency. We stayed anyway because the charged my credit card the day BEFORE I arrived.
For $30 a night I really didn't expect much. It was a place to sleep. There was quite a bit of hair - that was not mine - in the bathtub. There was a paper plate and left over food in the refridgerator. I was unable to use the bedside lamp or outlet because of the way the room was wired.
New air conditioner The price for the room ($100) is ridiculous. Hotel of last resort. Wish I knew before I booked it. Room was probably clean but couldn't tell. Tub was peeling badly. Pay more money and stay somewhere else.
Nothing The hotel was the worst one I have ever stayed in
Location, price, and WiFi signal Smelly, worn, and dirty - really needs to be gutted and redone
It was good. Only issue is that the WiFi was inaccessible in the evening.
online booking, cable tv, huge bed, fridge, no insects, very cheap, nice staff bathroom a bit dirty, towels a bit dirty, room smelled a bit, bit of train noise
Over all it was a good hotel. It was cheap so I wasn't expecting it to be perfect. The room was clean and the staff was nice.
Were were passing through on out way to the grand canyon. It was perfect for this function A in-room stove or hot plate would have been great
The attendants in the front office were very, very sweet. I really don't usually write reviews... but for over $100 you should know what you're getting in to. There were stains all over the couch, there were stains that looked like blood on one of the blankets, the room smelled like mothballs and smoke (even though it was non-smoking), you could hear everything outside and the lotion in the dispenser might have actually been glue. Super gross. Also, if you are a person of color: don't stay here unless you are ok with other guests standing together to silently smoke cigarettes and watch every move you make while completely ignoring your "hello" when you try to break the tension and make it feel just a little less Reconstruction Era South-esque. Best of Luck.
Nothing Everything the rooms were horrible
Reasonable price, friendly, courteous staff. Central location. Room is small, but adequate considering it had a king size bed. Reasonably quiet for a motel. Railroad noise was not a problem. No one in office at checkout time, so could not get receipt for stay. Ice machine not working, did not appear to have worked in a long time, Soda vending machine also not working. Sink & tub does drain a little slow!
It had a bed. We arrived really late after a full day of travel and the room was shabby with a broken toilet seat and the electricity didn't work. There is no room phone so we had to use our cell to find the number to call and tell them about the electricity.
the room was set up nice the staff was nice a okay cheep place to stay there is not a pool it says online there is..the bedding was dirty the towels dirty there was black ants in the bathroom every night tv was small an old
The heat is not working and the water get warm after 10 mn