Mungia Hotels

The hotel came up to tne standard of the good reveiws on line. Very pleased with the over all standard and good location for visit Bibio and the beaches close to the city. Minor point - was rather shocked by a bill for over 80 euros charged for having some laundry done- quite the most expensive wash we have had done any where the world!

big rooms and settings need a shuttle to and from the airport.

Very plush and comfortable. A quiet refuge from the noise and pollution of Bilbao! Dinner had a limited menu. This may have related to the fact that we stayed on Sunday and Monday nights.

Quiet, clean, spacious and elegant This is not your fault--For reasons unclear, the cab fare price to the airport, a very short drive, was the same as to downtown city center.

the location was excellent. the hotel was beautiful. the room was spacious and beautifully decorated. the bathroom was luxurious. The staff was not very friendly.

Compared to other Spanish cities, Bilbao & this hotel (with its huge room) in particular offers excellent value for money. David Australia

A good, comfortable, pleasant hotel in a good location. Staff were responsive to requests and helpful.

Hotel staff Rooms design

Rooms are big, with big nice bathrooms. Very comfortable! There is WIFI available at the rooms but you have to pay per hour or day. I would prefer it to be included in the price, even if it is a little more expensive

Perfect location and the great room The spa wasn't that fabulous

Large, comfortable room. Great variety of food at breakfast. Handy for motorway and old part of city. Parking available under the hotel.

staff was okay breakfast poor , but okay for Spanish ( Basc ) Standards

Facilities as they stand we're terrific. Clean, contemporary. Business luxury. Staff– a bit disorganized and not super helpful. Individually, they were polite and kind. But I expected more from a 4* hotel. Looked at me like I had three heads every time I asked for a restaurant number or a taxi. Their answer to everything was giving me a map. LOCATION. This is BARELY in Bilbao in my opinion. The hotel is literally located on the exit ramp leaving the city. It barely fit on the map of center city. If you're going for business, it's perfect. But if you plan on exploring the city, get ready to walk, take trains, take buses, etc. I would highly recommend that tourists DO NOT stay in this hotel. It's at least a 45 minute walk from the Guggenheim & most of the tourist attractions. It is KIND OF close to the Old Part, but still a 15 minute walk.

Huge room, super comfortable bed, 5 min walk to tram stop and -10min journey to Guggenheim

The room was very big and clean, the big shower was fantastic I would like to have the same in my house. We could sleep well even if all the city was celebrating a festival. Last but not least the parking was really huge for our van Everything was fantastic

okay , staff spoke some English

The staff was friendly, room was clean and spacious. An article of clothing was left behind and we contacted the hotel an hour after check out with the specific location of the garment, and they were not able to recover it. (No lost and found ect.)

The hotel was well-located (10 min walk to the Guggenheim and short walk to metro). The suite was large (we were four people) and comfortable. We were very happy with the room. Reception was friendly and helpful. We had requested a baby cot at the time of booking and it wasn't there when we arrived. However, reception was very helpful and provided one after we asked. Getting into the parking garage was a little scary!

buffet breakfast reception not quite as as atttentive on arrival as one would have hoped

We enjoy the fact that the Hotel was so close to downtown Bilbao and close to so many atractions. The Hotel staff was very friendly and spoke many laguages ( Spanish, French, english etc.)

High tech design and decor + close to Guggenheim and casco viejo Should have had free internet access not just WiFi for those with laptops

Hotel is in a good location, overlooking the river, 10 min walk to Guggenheim, 15 min walk to old town. Hotel is clean, good facilities (bar, restaurant), rooms are well-appointed and bathrooms have a decent bath and shower. Breakfast is expensive if not included in price.

Rooms are spacious, clean and modern. Also very quiet. I had a really enjoyable stay there.

just a stay overnight quality of food

Excellent Architecture , well located and he fabulous breakfast Parking in front of hotel could be a improved while checking in.

Always a great experience!! None

location, room comfort, the staff at the reception desk Wi-Fi didn't work in the rooms.

The location was brilliant. Food really good. When our TV wasn't working, prompt service. When it still didn't work, they swaps rooms for us. Excellent. One of the waiters was a bit unattentive. Rest of staff were excellent.

Conveniently located, within walking distance of Old City, the main bus station, and Guggenheim.

Good hotel in excellent location