The beds were hard the pillows were flat and the room was hot and took several hours to cool down. I notified the staff twice and nothing was done. Would not stay here again.
3 stars
Hilton Garden Inn Munich City West
Photos of Hilton Garden Inn Munich City West
Overview
Hilton Garden Inn Munich City West offers guests elegant and modern lodgings in one of Germany’s most popular destination cities. Its location, rooms, and amenities make this hotel a top choice for business travelers, couples, and families, especially those interested in a centralized location.
Set in western Munich near Donnersbergerbrucke metro station, Hilton Garden Inn Munich City West is close to several popular attractions as well as less than 20 miles from Munich Airport. Those staying here can enjoy proximity to sites like Old Town Munich, Oktoberfest – Theresienwiese, Bavaria Statue, and Bavarian State Opera.
Accommodations are boutique style and inviting. Guests may choose Twin Rooms with two twin beds, King Rooms with one king bed, or Queen Rooms with one sofa bed and one queen bed. All rooms come equipped with free Wi-Fi, flat-screen TVs, air conditioning, minifridges, and kettles.
Each morning, guests can start their day enjoying a delectable breakfast service with options for gluten-free and vegan diners. The hotel’s onsite restaurant, Alpe Adria, is also open for dinner and serves a tempting array of German, Austrian, and Italian cuisines, as well as drinks from its bar. A minimarket is on the premises so guests may pick up snacks, drinks, and other essentials as needed.
At Hilton Garden Inn Munich City West, the 24-hour front desk can provide concierge and luggage storage services. A business center is available, as are laundry facilities. Active adults can spend time at the fitness center of this smoke-free hotel.
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Amenities at Hilton Garden Inn Munich City West
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Soundproof rooms
- Lockers
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bathroom
- Shower
- Bathtub
- Hairdryer
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hilton Garden Inn Munich City West
7.9
Good
1980 verified ratings
Wonderful
729
Very good
484
Good
330
Okay
131
Fair
118
Mediocre
77
Poor
111
Summary of reviews
Guests say
Guests appreciated the hotel's location, being close to public transport and city attractions. However, there were multiple complaints regarding the service, including issues with room availability and housekeeping. Cleanliness was also a concern, with reports of unclean rooms and inadequate replenishment of supplies. Overall, while the location is a highlight, improvements in service and cleanliness are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.9 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the breakfast options at the hotel?
Guests can enjoy a delectable breakfast service with options for gluten-free and vegan diners at the onsite restaurant, Alpe Adria.
Is parking available at the hotel?
Yes, parking is available at the hotel. However, some guests have mentioned that the parking lot can be challenging.
How is the cleanliness of the rooms?
The rooms are clean and well-distributed, as mentioned by several guests. However, some have noted issues with the bathroom design and amenities.
What can guests expect from the hotel's customer service?
The staff is described as kind, helpful, and friendly by many guests. However, a few have mentioned issues with the responsiveness of the staff and room readiness.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's exceptional service and convenient location close to popular attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Railway
Some guests mentioned that rooms near the railway can be noisy due to passing trains, so consider requesting a room away from the railway if you are a light sleeper.
Take Advantage of the Onsite Minimarket
The hotel has a minimarket where guests can pick up snacks and essentials, which is convenient for those who prefer to have items on hand in their room.
Consider Bringing Earplugs
Due to the proximity to the railway, some guests recommended bringing earplugs to ensure a good night's sleep, especially for those staying in rooms facing the railway.
Utilize the Laundry Facilities
The hotel offers laundry facilities, which can be useful for guests on longer stays or those who prefer to travel light.
Check for Early Check-in Options
Several guests appreciated the accommodating staff who allowed early check-ins when necessary, so it's worth inquiring about this option if you have specific arrival time requirements.
Explore Nearby Attractions
The hotel's location near popular attractions such as Königsplatz and Marienplatz makes it convenient for sightseeing, so take advantage of the nearby landmarks during your stay.
Consider Room Size for Families
Some guests found the rooms to be on the smaller side for families, so it may be beneficial to consider this when booking for a family stay.
Inquire About Room Amenities
Some guests mentioned that certain amenities like slippers and complimentary water were not provided, so it's advisable to inquire about specific room amenities before arrival.
Plan for Breakfast Costs
While the breakfast received positive feedback, some guests found the cost to be higher than expected, so it's worth considering this when planning your dining options.
Take Note of Air Conditioning
A few guests reported issues with the air conditioning, so it may be helpful to check the functionality of the air conditioning in your room upon arrival.
Location
Landsberger Strasse 112, 80339 Munich, Bavaria
What's nearby
- Oktoberfest0.8 mi
- Theresienwiese0.9 mi
- Technical University of Munich1.6 mi
- Alte Pinakothek1.7 mi
- Frauenkirche1.8 mi
- Marienplatz1.9 mi
- Schloss Nymphenburg1.9 mi
- Münchner Residenz2 mi
- Hofbräuhaus am Platzl2.1 mi
- Europäische Patentorganisation2.2 mi
- Munich City Centre2.2 mi
- Ludwig-Maximilians-Universität München2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Munich City West
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $383 |
Average price (weekend night) | $326 |
When to book a room at Hilton Garden Inn Munich City West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Munich City West
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Value for money | 7.7 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Munich Franz Josef Strauss |
Distance to airport | 18.7 mi |
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