Pros (+) Great food, friendly and helpful staff, clean
3 stars
Hotel Tilapia
Overview
Located in Mwanza, 800 metres from Mwanza Train Station, Hotel Tilapia provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. This 3-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel you will find a restaurant serving African, American and Indian cuisine. A vegetarian option can also be requested. The property has a hairdresser's and business centre. Saanane Island National Park is 1 km from Hotel Tilapia, while CCM Kirumba Stadium is 3.7 km away. Mwanza Airport is 12 km from the property.
Amenities at Hotel Tilapia
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Lake view
- Telephone
- Mountain view
- Tile/marble floor
- Storage available
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Bottle of water
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Garden
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Lowered sink
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
Health and safety
- Safe
Reviews of Hotel Tilapia
8.4
Very good
323 verified ratings
Wonderful
157
Very good
80
Good
42
Okay
13
Fair
19
Mediocre
8
Poor
4
Summary of reviews
Guests say
Guests appreciated the beautiful location and the friendly, helpful staff. Cleanliness was also noted positively, along with the delicious food, although some mentioned slow service in the restaurant. However, some guests found the room sizes to be small and the value for the price paid to be lacking. Overall, the atmosphere was enjoyed, but improvements in food service and room size were suggested.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
9 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Hotel Tilapia?
Guests have praised the hotel's food quality, with fresh and tasty meals available. The restaurant offers an extensive menu, and the packed breakfast has been described as diverse and helpful for travelers.
How is the cleanliness and maintenance of the hotel's rooms and facilities?
The hotel is known for its clean rooms, beautiful setting, and well-maintained facilities. Guests have appreciated the cleanliness of the rooms, public restrooms, and the immaculate swimming pool.
What are the best times to visit Hotel Tilapia?
The high season at Hotel Tilapia is in July, offering a great time to experience the hotel's calm, relaxing atmosphere and enjoy the beautiful views of Lake Victoria. The location is also highlighted as very peaceful, with lovely views of the lake.
Is parking available at Hotel Tilapia?
The hotel offers free parking, providing convenience for guests who arrive by car. Additionally, there is an airport shuttle service available for those traveling by air.
How is the customer service at Hotel Tilapia?
The staff at Hotel Tilapia are known for their politeness, helpfulness, and warm smiles. Guests have highlighted the excellent customer support, with the reception desk open 24/7 for added convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake or garden comes highly recommended.
Consider Low Season Travel
March is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better deals.
Be Mindful of Service Speed
Some guests experienced slow service in the restaurant, so it's advisable to plan accordingly if you have time constraints.
Check Room Amenities
Some guests mentioned issues with room amenities such as wet floors from rainwater leaking in and challenges with turning on the TV. It's recommended to check these amenities upon arrival and report any issues promptly.
Explore Nearby Dining Options
While the hotel restaurant offers great views, some guests found the service slow. Exploring nearby dining options in town could provide a different experience.
Consider Transportation Options
The hotel offers an airport shuttle for a surcharge, but some guests mentioned issues with arranged airport transfers not showing up. It may be wise to have a backup plan or consider alternative transportation.
Bring Insect Repellent
Being close to the lake, some guests mentioned issues with mosquitoes. Bringing insect repellent or inquiring about mosquito control measures at the hotel could enhance comfort during the stay.
Plan for Business Needs
Some guests experienced challenges with internet and TV connectivity, which could be important for business travelers. It's advisable to inquire about the reliability of these services if needed for work.
Be Mindful of Noise Levels
Some guests mentioned noise from nearby establishments, so light sleepers may want to consider this and possibly bring earplugs for a restful night's sleep.
Communicate Room Preferences
Some guests mentioned discrepancies between the room booked and the room received. It's recommended to communicate room preferences clearly during the booking process and upon arrival.
Location
Capripoint, Mwanza
What's nearby
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Tilapia
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $133 |
Average price (weekend night) | $157 |
When to book a room at Hotel Tilapia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Tilapia
FAQs when booking at Hotel Tilapia
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See most recommended stays in MwanzaGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Mwanza |
Distance to airport | 6.3 mi |
Everything you need to know for your stay in Mwanza
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