Gold Crest Hotel

Gold Crest hotel is located right in the heart of Mwanza, offering excellent access to a number of different banks and a safe environment for tourists. The hotel provides a beautiful view of Lake Victoria from the balcony, and the town center is convenient for shopping and local markets.

The Gold Crest restaurant offers food options to a very high standard, with meals that are the equal of any found on an extended tour of Europe and Africa. The meals are well-presented, delicious, and come in large, very adequate portion sizes. The breakfast provided with the room is very good, with a wide range of items and the option to sit on the balcony overlooking the street or indoors with table service.

The staff at Gold Crest Hotel are very helpful and friendly, with a strong desire to provide great service. Guests can expect a warm welcome and excellent service from the people of Mwanza, as well as responsive and welcoming staff at the hotel.

Gold Crest Hotel provides an excellent value laundry service, room service, and a very good breakfast included with the room. The hotel also offers a speedy lift, daily housekeeping, contactless check-in/check-out, and hand sanitizer in guest accommodation and key areas for added convenience and safety.

Some guests have mentioned that the room entertainment, such as the TV, needs improvement. Additionally, there have been comments about the limited food choices and the time it takes for the food to be served, suggesting that an option to pre-order food when traveling with a group would be helpful.

Guests highly recommend choosing a room with a balcony offering a stunning view of Lake Victoria.

The hotel's central location provides convenient access to nearby banks, making it easy for tourists to handle financial transactions.

Take advantage of the hotel's value-for-money laundry service, which guests found to be very convenient.

Guests praised the hotel's restaurant for its high-quality food, large portion sizes, and reasonable pricing, making it a great dining option during the stay.

While many guests enjoyed clean and spacious rooms, some reported issues with cleanliness, so it's advisable to check the room upon arrival.

If planning to use the pool, be aware of the operating hours, as some guests found them inconvenient.

The hotel offers increased accessibility and features such as wheelchair-accessible units and elevator access, catering to diverse guest needs.

Some guests mentioned a need for improvement in room entertainment, particularly the TV options, so consider bringing alternative entertainment if needed.

Some guests reported slow room service and noise from the rooftop terrace, so it's advisable to plan accordingly and communicate preferences clearly.

A few guests experienced issues with hot water in the showers, so it's recommended to confirm this upon check-in to avoid inconvenience.