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it was a business trip.so not a lot of time to do anything except go for a nice walk it was very empty no one at the bar or restaurant so was happy to eat in my room
We thoroughly enjoyed our stay at this hotel. The rooms were excellent, very comfortable and superb value at £50 per single room. The dinner menu was varied and good value and the staff were efficient and friendly. I cannot rate this hotel highly enough. No
Good location, friendly staff. The evening meal was disappointing and areas of Hotel were rather grubby. The price of £3.95 for a bottle of water was OTT.
Warm, comfortable & good service Nothing
Happy to print out my boarding pass
The room was spacious with a lovely view over to the firth. The public areas were also grand.
Friendlyness of staff No working internet, despite being included in the price. No spa facilities.
peace and quiet
location service decent room
We were stranded at Perth due to road closure. We were welcomed by the staff and found them to be friendly and helpful. There was little attempt to make the car park safe and clear of snow and ice. However the weather was very unusual and shovels and salt were available for use by residents.
Very disappointed with staff not very friendly and had requested on booking ( a room with sea view plus husband has dairy allergy which I had put on booking form but they couldnt cater for that told at breakfast by waitress that there was nothing they could offer thus we couldn't dine in hotel and had to go outside the hotel to dine.)
the location and setting of the hotel was lovely also the staff especially john on the bar where fantastic
The hotel was very nice, had a bit of a wait for a table in the restraunt, which was busy, but they had a private function going on, so maybe should have had extra staff otherwise we had a very pleasant stay and would definately go again. no
Wonderful location, sumptuous in terms of comfort and of course spotless spa and warm friendly staff N/A
location .and warmth and friendliness of the staff. was a short pleasant walk to the town nothing
The friendly atmosphere, the very nice and clean rooms, the lovely food, the excellent service There was nothing at all that we didn't like
comfort and location
excellent room with great sea view we were on fourth floor and lift was out of action
The leisure centre and the food we had no soap in our bathroom or drinking water. we stay at the Ardoe house regulary and is cheeper and more extras water etc
Comfortable room and spacious. Great location. Very good food in Conservatory restaurant. Room was very cold on arrival - radiator was off. Took 24hrs for room to warm up properly. Would have expected the heating to have been put on in advance in November.
Service , Location No evening meals
Very helpful & friendly staff
The location was amazing - just a short walk across the garden and you are on the sea front. The hotel/guest house is fascinating, a real sense of times gone by, the view from both our room and the breakfast room were amazing - it's worth paying that bit extra for a sea view. It was a challenge finding eating establishments close by as the hotel does not do evening meals, but the staff provided a map and a list of places to try.
The hosts were very friendly and nothing was too much for them. The view from our room even our bed was beautiful, our dog was very welcome which was great for us.It was very clean. Would have preferred proper shower and lino on bathroom floor.Also the bar to have been open a little later.
Friendly staff. great location. Hotel generally quite "tired"
Great setting, professional and friendly
Excellent location and very welcoming and friendly; good breakfast.
The Hotel was in a beautiful location, very clean and well maintained. The proprietors were very helpful and friendly. The food was excellent. We will be back to this Hotel again. No complaints.
Something close to perfection, not a thing out of place, clean fantastic decor and fantastic owners Not one thing I can say was wrong or out of place, I would return anytime.
Lovely big room in a hotel in a beautiful location. Owners were so helpful and friendly. Breakfast arrangements were super...didnt feel rushed at all.
Nice small family run hotel with a great location. Bar can be a bit lively with a fight breaking out with some locals. Room was a bit small, no car park however ok in off-season as you can park on street. Summer would be another matter.
excellent breakfast and eveningmeal dodgy shower
Very friendly staff, lovely location, great bar and tasty food. Room was a decent size. Very pleasant stay. A few minor things were missing, like shower gel, that I would expect from a 3-star hotel.
Cleanliness and friendliness of the staff All perfect
Very nice room in a central location in Nairn. Great views of the Firth
The people Nothing it was exactly as described in the website even down to pointing out which rooms can be affected by noise.
Excellent customer service, food outstanding, gorgeous room, would stay again definately.
There was a large selection of Real Ales. The broadband connection didn't work.
Friendly easy going atmosphere, excellent real ale bar, good restaurant
the food was very good,and location was handy just a few hundred yards from town centre. the room view was lovely,until you look down below the window to a skip full of rubbish and bins.therefore unable to keep window open due to fly's coming into the room.
This was just beautiful, warm welcome lovely room and excellent food. Management were very caring and attentive. Most enjoyable. Did not have any dislikes.
The hotel was very welcoming and we enjoyed our stay. The staff were very helpful and the food was outstanding.
Location excellent Food supberb and friendly helpful staff and good accomodation
Highly recommendable to those who want a personal touch from the staff. Quiet atmosphere. Excellent food, menu altered daily. Noting to fault
The staff were so nice and so helpful...very pleasant. I found the dinner menu to be quite limited with just 4 main courses to choose from but when there was nothing on it I could eat, they found me an alternative from the kitchen.
From the moment we arrived we were made to feel exceptionally welcome at the Sunny Brae Hotel. The standard of accomodation is excellent and the food outstanding. Thank you to Ian and the rest of the staff, we thoroughly enjoyed our stay and wouldnt hesitate in returning or recommending it to anyone else.
On an even basis the food, comfort and attention by staff were all of an excellent standard. Didn't find anything not to like, sorry.
Exceptionally friendly and caring management and staff
Our room was very clean and quiet. Breakfast was great and the staff were very attentive and friendly. We really enjoyed our stay.
Food was reliably superb. Staff extremely helpful and attentive . Grounds were beautiful. Rooms s comfortable mix of contemporary and vintage. Hotel manager went out of his way to make your stay wonderful. Nothing, this was the highlight of our two week trip in terms of hotels.
the staff was good we had my grandaughter who is 10 and they had a good children menu we ask fo a early breakfast as she was swimming at a gala at forress at 8.30 and that was no promblen at all.
the owners and staff were very nice and helpful
The owner made himself known to us and was very agreeable - and ensured the smooth running of the hotel by his presence in the hotel. No
Leaving on the following morning The bed was next to the corridor and when anyone walked down it the bed vibrated and the noise was unbarable. The pillows were filled with cotton wool balls hard! As though they had been washed and lost their shape badly.The food was hot but average condition.
The smell of damp in the reception and bar. being overcharged in the bar.
Clean, comfortable,very good service. Stayed here a few times on business and enjoy as always made welcome. Less impersonal than the other places that I have stayed in the area.
Staff very friendly. No hair dryer in room.
Friendly & Helpful Staff
Quietness of the Village and the area surrounding the Hotel. Its proximity to many places of interest and beaches etc.. The Juke Box in the Bar and Dining Area. Very intrusive and out of keeping with everything else about the Hotel. it also annoyed other Diners.
Everything about the hotel was excellent. Location was excellent for using public transport, with buses passing the door hourly to either Inverness or Aberdeen and locations on route. Food most enjoyable and all in all a very people frendly place to say. nothing that we didn't like about our stay