Ash White Hotel

The staff at Ash White Hotel is excellent, attentive, and professional, as mentioned in many reviews. They are known for their great service and professionalism.

Some guests have mentioned issues with the WiFi in the restaurant and the elevator being out of order. However, the hotel offers a range of amenities such as daily housekeeping, contactless check-in/check-out, and an airport shuttle service.

The breakfast at Ash White Hotel is highly praised by guests, with many mentioning it as very good. However, a few guests have noted that the quality was less than before, but still acceptable.

The hotel's location is great, fairly quiet, and convenient, as mentioned by several guests. It is also close to various attractions such as the National Archives and the Kenyatta International Conference Centre.

Some guests have raised concerns about the lack of warm water in the shower, TV not working, and issues with the elevator. However, the hotel offers a range of facilities such as a business center, room service, and a tour desk.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported undeclared charges at check-in, so it's advisable to carefully review the final bill and inquire about any unexpected fees.

A few guests noted discrepancies between the listed amenities and what was actually available, such as Wi-Fi, washing machines, and the condition of the elevator. It's suggested to verify the availability of specific amenities upon arrival.

While the hotel's location was praised by many guests for being quiet and convenient, some mentioned that it was average. It's recommended to consider personal preferences and research the surrounding area before booking.

A few guests encountered issues with the TV, warm water in the shower, and Wi-Fi in the restaurant. It's advisable to ensure that these facilities are in working condition upon check-in.

Despite announcements of late arrivals, some guests experienced confusion upon arrival. It's recommended to confirm and reiterate any special arrangements for late check-ins with the hotel in advance.

Some guests expressed dissatisfaction with the hotel's pricing policy, citing demands for additional payments and issues with refunds. It's advisable to clarify any pricing concerns before finalizing the booking.

While some guests found the breakfast to be very good, others mentioned a decline in quality. It's suggested to manage expectations regarding breakfast and communicate any dietary preferences or concerns to the hotel in advance.

Numerous guests praised the hotel staff for being excellent, attentive, and professional. It's recommended to seek assistance from the staff for recommendations and any assistance needed during the stay.

The hotel's proximity to various attractions such as the National Archives, Kenyatta International Conference Centre, and City Market makes it convenient for guests to explore the area. It's suggested to plan visits to these nearby attractions during the stay.