Latest deals for Palm Airport Suites
Amenities at Palm Airport Suites
- Airport shuttle
- Designated smoking area
Reviews of Palm Airport Suites
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's customer service?
The hotel's customer service is highly praised by guests. They offer excellent service, with accommodating and friendly hosts who go the extra mile to ensure a pleasant stay. For instance, Christine waited at the airport until midnight for a late arrival and then took the guest back to the airport at 4:40 AM.
How is the cleanliness of the hotel?
Guests have consistently mentioned that the hotel is clean and well-maintained. They have appreciated the effort put into keeping the entire mansion in perfect condition.
What are the transportation options available at the hotel?
The hotel offers convenient transportation options, including an airport shuttle. Guests have also been picked up from the airport, showing the hotel's commitment to ensuring a hassle-free arrival.
What are the best times to visit the hotel?
The hotel is an ideal place to stay over between flights, as it is close to the airport and offers excellent service, even for late-night arrivals. However, guests have mentioned that the road to the hotel can take a bit longer due to its condition.
How is the quality of the beds at the hotel?
Guests have not specifically mentioned the quality of the beds, but they have praised the overall comfort and cleanliness of the hotel. The effort put into maintaining the entire mansion in perfect condition reflects the hotel's commitment to providing a comfortable stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Arrange Airport Pick-Up in Advance
Some guests experienced delays in airport pick-up, so it's advisable to arrange this service in advance to avoid any inconvenience.
Consider Paying in Advance
A guest had issues with payment, so it's recommended to settle the payment in advance to prevent any complications during check-out.
Note the Road Conditions
The road to the hotel is mentioned as being in poor condition, so be prepared for a longer journey and potential discomfort.
Appreciate the Family-Owned Atmosphere
Guests appreciated the friendly and accommodating nature of the family-owned business, which added a personal touch to their stay.
Check Room Cleanliness
Guests were pleased with the cleanliness of the rooms, so it's advisable to prioritize this aspect when selecting a room.
Enjoy the Proximity to the Airport
The hotel's close proximity to the airport was highlighted as a positive aspect, making it a convenient choice for layovers or early flights.
Be Mindful of Late-Night Check-Outs
A guest had an issue with a late-night check-out service, so it's recommended to confirm arrangements for early or late check-outs in advance.
Appreciate the Personalized Service
Guests praised the personalized service, particularly mentioning a staff member who went above and beyond to ensure a comfortable stay.
Consider Nearby Attractions
The hotel is within reasonable distance of various attractions, making it a good option for those interested in exploring Nairobi.
Confirm Shuttle Service
The hotel offers an airport shuttle, but it's advisable to confirm the availability and schedule of this service to avoid any inconvenience.
Location
What's nearby
- Nairobi Railway Station8 mi
- Kenyatta International Conference Centre8.4 mi
- Nairobi NV Park8.5 mi
- City Hall8.6 mi
- Kenyatta Mausoleum8.6 mi
- RKL Casino8.6 mi
- Teleposta Towers8.7 mi
- National Museums of Kenya-Nairobi Gallery8.8 mi
- Central Park8.8 mi
- Regency Palms Casino8.9 mi
- The Nairobi Hospital9.2 mi
- Nairobi National Museum9.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Palm Airport Suites
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
8.3 mi | Nairobi Jomo Kenyatta Intl | 1.9 mi |