Accessibility and suitability
Dining
Basics
Services and conveniences
General
Bathroom
Laundry
Parking and transportation
Media and entertainment
Bedroom
Pool
Outdoor
Family friendly
Workspace
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the food options like at the hotel?
The hotel offers a variety of food options, including a buffet breakfast with a wide selection, egg and pancake stations, and a restaurant with special diet menus available upon request.
How is the cleanliness and room size at the hotel?
Guests have praised the hotel for its cleanliness and spacious room size, making for a comfortable and enjoyable stay.
Is the hotel suitable for solo female travelers?
The hotel is described as very clean, safe, and comfortable for solo female travelers, with wonderful and friendly staff who are helpful and accommodating.
What can I expect from the hotel's customer service?
The hotel's customer service has been highlighted as excellent, with staff being described as friendly, professional, and customer-oriented, providing personalized care and attention to guests.
What are the best times to visit the hotel?
The hotel is recommended for visits during the low season in May, offering a great value for money and a very good overall experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a city view or a mountain view for a more pleasant stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Arboretum, Nairobi National Museum, and Sarit Center, all within a reasonable distance from the hotel.
Consider Noise Levels
If you are sensitive to noise, request a room away from the busy motorway to ensure a quieter stay.
Check Room Amenities
Some guests found the gym and pool to be small and not well-equipped, so consider this when booking if these facilities are important to you.
Be Mindful of Room Selection
Guests suggested that road-facing rooms can be noisy during heavy traffic, so consider requesting a room away from the road for a quieter experience.
Plan for Breakfast
Some guests experienced delays in service during breakfast, so consider arriving early to avoid potential wait times.
Take Advantage of the Rooftop Bar
Enjoy the city views from the rooftop bar, which was highlighted as a pleasant feature by several guests.
Consider Transportation Options
Take advantage of the hotel's shuttle service for convenient transportation to and from the airport and nearby areas.
Be Aware of Pricing Discrepancies
Some guests mentioned discrepancies between the prices shown on the website and the actual prices communicated at the hotel, so it's advisable to clarify this before booking.
Engage with Friendly Staff
Many guests praised the friendly and helpful nature of the hotel staff, so don't hesitate to seek assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $117 |
Average price (weekend night) | $129 |
Value for money | 8.1 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 4.1 mi |