Sunstar Hotel Nairobi

The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. Additionally, there are special diet menus available upon request.

The hotel is conveniently located near Moi International Sports Centre, Nairobi National Museum, and other attractions, making it an ideal choice for exploring the area.

The hotel ensures daily housekeeping, contactless check-in/check-out, and follows physical distancing rules. Additionally, there are hand sanitizing stations and enhanced cleaning protocols in place.

Guests have praised the cleanliness of the beddings and floors. However, some have mentioned that the rooms were very cold, so it's advisable to inquire about heating options during your stay.

The hotel offers free parking and private parking, providing convenient options for guests with vehicles.

Some guests were disappointed by the hotel's location, which was different from what they expected. Ensure you have accurate information about the hotel's location before booking to avoid any surprises.

Some guests mentioned that certain facilities in the room needed repair. It's advisable to check the room facilities upon arrival and report any issues to the staff promptly.

A few guests reported experiencing noise disturbances during the night. If you are sensitive to noise, consider inquiring about the hotel's noise levels or request a quieter room location.

Several guests noted that the bathroom tiles were slippery and could pose a safety risk. Take caution when using the bathroom and consider informing the staff if you encounter any safety concerns.

Some guests found the rooms to be very cold. If you are sensitive to cold temperatures, consider inquiring about room heating options or requesting additional bedding for warmth.

A guest mentioned that the rooms in the pictures were different from what they found on-site. It's advisable to verify the room type and amenities to ensure they meet your expectations before booking.

Some guests reported issues with bathroom cleanliness and facilities, such as discolored sinks and slippery floors. It's recommended to inspect the bathroom upon arrival and report any concerns to the staff.

A guest mentioned that the hotel is dated and in need of renovation. If you prefer modern accommodations, consider inquiring about any upcoming renovations or updates to the hotel's facilities.

If you have mobility concerns, inquire about the accessibility features of the hotel, such as the availability of elevators or rooms on lower floors, to ensure a comfortable stay.

Several guests praised the helpful and friendly staff. If you have any special requests or need assistance during your stay, don't hesitate to communicate with the accommodating hotel staff.