Sunstar Hotel Nairobi
Photos of Sunstar Hotel Nairobi
Overview
Amenities at Sunstar Hotel Nairobi
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Things to do
- Casino
- Fishing
- Golf
- Canoeing
- Cycling
- Darts
- Scuba diving
- Diving
- Skiing
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Night club
- Hiking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Ski equipment rental (on site)
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Garden view
- Inner courtyard view
- Landmark view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
- Grill
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Fitness
- Aerobics
- Tennis
- Squash
Pool and spa
- Hot tub
- Massage
Health and safety
- Daily housekeeping
Reviews of Sunstar Hotel Nairobi
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to your accommodation. Additionally, there are special diet menus available upon request.
Are there any nearby attractions or points of interest?
The hotel is conveniently located near Moi International Sports Centre, Nairobi National Museum, and other attractions, making it an ideal choice for exploring the area.
What are the hotel's safety and cleanliness measures?
The hotel ensures daily housekeeping, contactless check-in/check-out, and follows physical distancing rules. Additionally, there are hand sanitizing stations and enhanced cleaning protocols in place.
How is the quality of the hotel's beds and bedding?
Guests have praised the cleanliness of the beddings and floors. However, some have mentioned that the rooms were very cold, so it's advisable to inquire about heating options during your stay.
Is parking available at the hotel?
The hotel offers free parking and private parking, providing convenient options for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests were disappointed by the hotel's location, which was different from what they expected. Ensure you have accurate information about the hotel's location before booking to avoid any surprises.
Check Room Facilities
Some guests mentioned that certain facilities in the room needed repair. It's advisable to check the room facilities upon arrival and report any issues to the staff promptly.
Be Mindful of Noise
A few guests reported experiencing noise disturbances during the night. If you are sensitive to noise, consider inquiring about the hotel's noise levels or request a quieter room location.
Watch Your Step
Several guests noted that the bathroom tiles were slippery and could pose a safety risk. Take caution when using the bathroom and consider informing the staff if you encounter any safety concerns.
Be Aware of Room Temperature
Some guests found the rooms to be very cold. If you are sensitive to cold temperatures, consider inquiring about room heating options or requesting additional bedding for warmth.
Verify Room Type
A guest mentioned that the rooms in the pictures were different from what they found on-site. It's advisable to verify the room type and amenities to ensure they meet your expectations before booking.
Check Bathroom Condition
Some guests reported issues with bathroom cleanliness and facilities, such as discolored sinks and slippery floors. It's recommended to inspect the bathroom upon arrival and report any concerns to the staff.
Inquire About Renovations
A guest mentioned that the hotel is dated and in need of renovation. If you prefer modern accommodations, consider inquiring about any upcoming renovations or updates to the hotel's facilities.
Accessibility Consideration
If you have mobility concerns, inquire about the accessibility features of the hotel, such as the availability of elevators or rooms on lower floors, to ensure a comfortable stay.
Communication with Staff
Several guests praised the helpful and friendly staff. If you have any special requests or need assistance during your stay, don't hesitate to communicate with the accommodating hotel staff.
Location
What's nearby
- The Aga Khan University Hospital4.1 mi
- Nairobi National Museum4.9 mi
- City Hall5.3 mi
- Kenyatta International Conference Centre5.4 mi
- Regency Palms Casino5.4 mi
- Teleposta Towers5.4 mi
- Nairobi Railway Station5.4 mi
- RKL Casino5.4 mi
- National Museums of Kenya-Nairobi Gallery5.4 mi
- Central Park5.5 mi
- Kenyatta Mausoleum5.5 mi
- Nairobi NV Park5.7 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sunstar Hotel Nairobi
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $36 |
Average price (weekend night) | $45 |
When to book a room at Sunstar Hotel Nairobi
KAYAK's top tips for your stay at Sunstar Hotel Nairobi
FAQs when booking at Sunstar Hotel Nairobi
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Value for money | 7.1 |
|---|---|
Distance to city center | 5.7 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 7.6 mi |