Lakeview Xuanwu Hotel

This hotel is tidy and clean and the rooms on par with others in this price range. There was a fair selection of options for breakfast and the rotating restaurant has impressive views (but most of the hot food was stone cold). It is very well situated if you wish to explore the city walls and Lake area but quite a way away from the main down town area.

On face value this hotel looks to offer a comfortable stay for Western visitors, however my actual customer experience was far detached from the glossy images. The staff seemed to be deliberately ignoring us, the more senior management staff seemed slightly more obliging and were a little more helpful. The strangest part of my four day stay came when I tried to use the pool facilities... The changing rooms seemed to be unisex and open plan! A very unconventional arrangement. I had a 1 hour swim and when I got out to get showered and dressed a group of 4 people (I think 2 of them were spa/pool staff) assembled in the changing rooms to watch me get changed. Despite my protestations, hand gestures and the obvious language barrier they remained rooted to the spot. I managed to protect my modesty but it was a very uncomfortable 5 minutes. Just plain weird! I will not be returning to this hotel in Nanjing again. My recommendation is to avoid at all costs - there will undoubtedly be better options.