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Extended Stay America Chicago - Naperville

1575 Bond Street, Naperville, IL 60563, United States
+1 630 983 0000

$65+

Overall guest ratings

6.8/10 Good
Based on 437 reviews

Review highlights

  • 8.5
  • 7.5
  • 3.0
  • 2.0

Nearby

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    About

    With a stay at Extended Stay America - Chicago - Naperville - West in Naperville, you'll be close to Moser Tower and Millennium Carillon and DuPage Children's Museum. This hotel is within the vicinity of Naper Settlement Museum and Saints Peter and Paul Catholic Church.

    Rooms

    Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

    Dining

    A complimentary continental breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall Rating

    5.8 Okay
    Based on 331 reviews
    • 8.5 "Location is great."
      8.8 "88% liked the proximity to shopping."
    • 7.5 "Internet works."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
      6.0 "Only 60% thought the service was professional."
    • 3.0 "Awful rooms."
      1.8 "82% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      1.4 "86% said the bathroom was dirty."
      4.0 "60% were unsatisfied with the kitchenette."
      3.3 "67% thought the tv was sub-standard."
      0.8 "92% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      1.1 "89% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 1.1 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall Rating

    5.3 Okay
    Based on 145 reviews
    • 8.4 "Location is great."
    • 5.4 "Service is ok."
    • 4.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 4.1 "Vibe wasn't good."
    • 3.1 "Awful rooms."
      1.8 "82% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 0.9 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 9 reviews
    • 2.6 "Awful rooms."

    Overall Rating

    6.0 Okay
    Based on 129 reviews
    • 8.6 "Location is great."
    • 5.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 2.6 "Awful rooms."
      1.4 "86% complained about the bathroom."
      1.5 "85% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 1.7 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 1.0 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."

    Overall Rating

    7.2 Good
    Based on 46 reviews
    • 8.7 "Location is great."
    • 5.5 "Average comfort."
    • 3.0 "Awful rooms."
      1.6 "84% said rooms were dirty."
    • 2.1 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    data provided by TrustYou

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