Basics
Accessibility and suitability
Services and conveniences
Bathroom
General
Dining
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Workspace
Health and safety
Family friendly
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Hotel Diamond offers a convenient location for exploring Napoli, spacious rooms, and a good breakfast. Additionally, the hotel provides 24-hour reception, friendly staff, and a clean lobby.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms were clean and that the hotel is newly refurbished. However, some reviews highlighted issues with cleanliness, such as dirty floors and bathrooms.
What can I expect from the hotel's customer service?
The hotel provides helpful and friendly staff, 24-hour reception, and polite service. However, some guests have mentioned that not all staff members speak English fluently.
Is the food quality at the hotel satisfactory?
Guests have reported that the breakfast was good and delicious. However, there were also some negative comments about the breakfast not being good and the limited selection of food.
When is the best time to visit the hotel?
The high season at Hotel Diamond is in September, while the low season is in February. It's important to consider these factors when planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Low Season Travel
February is mentioned as the low season, which could offer a quieter and potentially more affordable experience.
Explore Nearby Attractions
The hotel's proximity to various attractions like Naples Cathedral, Basilica di Santa Restituta, and Castel Nuovo makes it convenient for sightseeing.
Check Room Cleanliness
Some guests reported issues with room cleanliness, so it's advisable to check the room upon arrival and address any concerns with the staff.
Verify Wi-Fi Availability
Several guests mentioned Wi-Fi issues, so if reliable internet access is important, it's recommended to verify the status of the Wi-Fi with the hotel before booking.
Consider Room Size
Guests noted that single rooms were small, so if space is a priority, consider opting for larger room options.
Take Advantage of 24-Hour Reception
The hotel's 24/7 reception was appreciated by guests arriving late or departing early, providing convenience and flexibility.
Nearby Transportation Options
The hotel's proximity to the train station makes it a convenient choice for travelers planning to explore the Amalfi Coast or other nearby areas.
Request a Renovated Room
Some guests mentioned discrepancies between renovated and older rooms, so it may be beneficial to request a renovated room for an updated experience.
Inquire About Late Check-Out
Guests mentioned an early check-out time, so if needed, it's advisable to inquire about the possibility of a late check-out in advance.
Check-in/Check-out | Check in anytime after 12:30 PM, check out anytime before 10:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | May |
Average price (weeknight) | $71 |
Average price (weekend night) | $121 |