Royal Art H Duomo - Napoli Centro, by ClaPa Group

Some guests have found the beds to be uncomfortable, while others have mentioned that the beds were really comfortable.

Parking is available, but some guests have mentioned that there are additional charges for early check-in and luggage deposit.

The hotel does not offer dining facilities, but it is located near various dining options in the city.

While some guests have mentioned that the rooms were clean, others have reported issues with cleanliness, such as an unpleasant odor and lack of cleaning service.

Guests have reported mixed experiences with customer service, with some mentioning that the staff was nice and helpful, while others have described the staff as rude and unprofessional.

Be prepared for a potentially inconvenient check-in process, as guests have reported having to pick up keys at a location separate from the hotel, sometimes resulting in additional costs and time.

Exercise caution when selecting a room, as some guests have reported issues such as uncomfortable beds, lack of hot water, and old water marks in the bathroom.

Be aware that noise from outside and within the hotel, as well as thin walls, may affect the quality of your stay.

The hotel's location close to the central station is convenient for travelers relying on public transportation.

Some guests have reported encountering rude and unprofessional staff, while others have found the staff to be helpful and friendly. Be prepared for potential variability in staff behavior.

Guests have reported inconveniences such as a difficult-to-find entrance, a lack of essential amenities like slippers and glasses, and an unpleasant odor in the rooms.

Some guests have experienced issues with the Wi-Fi not working in their rooms, so it may be wise to have alternative connectivity options.

Some guests have felt misled by the hotel's advertisements, particularly regarding room features such as jacuzzis, so it's advisable to clarify details before booking.

Guests have reported unexpected fees for services such as early check-in, luggage storage, and even a charge for the check-in process itself, so it's important to clarify all potential costs in advance.

Due to the range of negative feedback, it may be prudent to explore alternative accommodation options in the area.