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The Grand Hotel Europa

Corso Meridionale 14, 80143 Naples, Campania, Italy
+39 081 267 511

$28+

Overall guest ratings

7.7/10 Good
Based on 1,559 reviews

Review highlights

  • 8.7
  • 8.4
  • 7.8
  • 4.3

Nearby

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    About

    The Grand Hotel Europe is located in the center of Naples in a nineteenth century building just a short walk from Central Station. Formerly known as Hotel Boccalatte (first structure of the Sea Hotels Group), it offers all the services of a superior three star hotel with 84 rooms and suites, a restaurant, a bar, an auditorium and several meeting rooms. Its central location is ideal for exploring the many attractions of one of the most beautiful Italian cities of art!

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Childrens programs
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Continental breakfast
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Non-smoking rooms available
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,559 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.4 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.2 "82% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      8.2 "Good access to the airport, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.6 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      6.6 "Only 66% thought the air conditioning was adequate."
    • 5.5 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      2.5 "75% criticized the plain hotel."
    • 3.7 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 873 reviews
    • 8.5 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 7.6 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      6.5 "Only 65% thought the air conditioning was adequate."
    • 4.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall Rating

    7.8 Good
    Based on 389 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.8 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 7.3 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.4 "74% thought it was clean."
    • 5.8 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.2 "Only 62% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 5.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.2 "Only 62% said rooms were big enough."
    • 4.8 "Bad amenities."
    • 3.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall Rating

    7.0 Good
    Based on 15 reviews
    • 8.8 "Great service."
    • 8.6 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 5.8 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall Rating

    7.6 Good
    Based on 280 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.4 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.9 "Average cleanliness."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      1.9 "81% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
    • 4.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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