Porto Suites Natal Hotel

The hotel's location is central and beachfront, with easy access to shops, restaurants, and markets nearby. Guests can enjoy the proximity to the beach, making it convenient for leisure activities.

The hotel's cleanliness and hygiene are exceptional, with a dedicated cleaning staff and a focus on maintaining high standards. However, some guests have raised concerns about sporadic cleaning and sanitization, indicating room for improvement in this area.

The hotel offers exceptional customer service, with a responsive staff that addresses issues promptly. Guests have reported impressive levels of service, including quick resolution of room-related problems and a friendly attitude from the staff.

The hotel provides comfortable beds and good quality linens, ensuring a restful stay for guests. However, some guests have expressed dissatisfaction with uncomfortable beds and stained linens, suggesting a need for consistent quality in this aspect.

The hotel offers a very good dinner, with options like chicken parmigiana, and a great breakfast. However, some guests have mentioned that the breakfast could be better and that there are opportunities for improvement in the management of the breakfast area.

Consider opting for a room with a balcony facing the beach for stunning views and a pleasant stay.

Take advantage of the hotel's central location, with the beach just 50 meters away and various attractions such as Meio Beach Handicraft Market and Christmas Metropolitan Cathedral within walking distance.

Despite some negative feedback, the hotel's staff has been praised for their friendliness and exceptional service, with prompt resolution of room issues and a welcoming attitude.

Be mindful that noise from other guests, staff, and nearby construction has been reported, potentially affecting the quality of sleep.

Guests have raised concerns about cleanliness, maintenance issues, and hygiene standards, including sporadic cleaning and technical malfunctions. It's advisable to consider these factors when booking.

While some guests enjoyed the dinner and breakfast, others found the breakfast mismanaged and the dining experience lacking. Consider exploring dining options outside the hotel for a varied experience.

The hotel offers increased accessibility and facilities for guests with mobility needs, including wheelchair accessibility, adapted bathrooms, and multi-lingual staff.

Several guests have reported issues with the Wi-Fi and in-room entertainment, including a poor connection and a lack of charging systems for drinks. Consider alternative entertainment options and internet connectivity.

Some guests experienced difficulties during the check-in process, including confusion about bookings. It may be helpful to ensure clear communication and confirmation of reservations.

The hotel allows pets on request, with potential charges. If traveling with pets, it's advisable to inquire about the specific policies and any associated fees.